Michael Cole

I am very disappointed in my experience. I called to tell the salesperson that I had a very short amount of time to sign the paperwork. I was paying cash for the vehicle. We had to wait ov I called to tell the salesperson that I had a very short amount of time to sign the paperwork. I was paying cash for the vehicle. We had to wait over 1.25 hours just to sign the paperwork. I missed a very important meeting due to this. One woman salesperson asked me if I need anything and I said I need to move this along. I had been waiting over an hour. Her comment to me was "Did you clock in". I never have been treated so poorly. I will never buy another vehicle from this dealership. When we finally got the paperwork sign and got the keys, the inside color should have been gray not brown and it is pulling to the right. I asked if they could deliver the vehicle and I was told NO. It took time out of our schedule. We had to stay late due to the time missed at our agency. More

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Great people to work with. Over all a very easy purchase process.Everyone there very helpful. Over all a very easy purchase process.Everyone there very helpful. More

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Buying my 2024 Kia Soul from Paramount Kia of Asheville [Faith P. and Michael C. (sales reps) and Evan, the finance guy] was a relatively smooth experience overall. Everyone was friendly, informative, and [Faith P. and Michael C. (sales reps) and Evan, the finance guy] was a relatively smooth experience overall. Everyone was friendly, informative, and professional throughout the process... and I feel like I got an excellent deal on my new car. More

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Alina and Mike helped me to find a great car. I appreciate their help and highly recommend them I appreciate their help and highly recommend them More

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I came in and knew exactly what I wanted. Mike Cole was great. Exemplary job. Transaction was smooth, he negotiated price and was super relatable. If you come to Kia of Asheville and don't Mike Cole was great. Exemplary job. Transaction was smooth, he negotiated price and was super relatable. If you come to Kia of Asheville and don't work with him, you are doing yourself a huge injustice. More

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Alona was very nice and helpful deciding what I needed. I appreciated this locations serfice. Everyone was very helpful I appreciated this locations serfice. Everyone was very helpful More

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Both Mike and Bucky were both amazing and very helpful! They did a fabulous job at getting us into the right vehicle to suit our needs!! They did a fabulous job at getting us into the right vehicle to suit our needs!! More

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Everyone was super helpful and very nice to work with. The car has not had any problems and the personnel seem very customer centric. Transaction was smooth. The car has not had any problems and the personnel seem very customer centric. Transaction was smooth. More

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We had the pleasure of dealing with Mr Michael Cole and he was awesome. He went out of his way to help us even by coming in on his day off to help finish up the paperwork. If you are looking for a vehicle, he was awesome. He went out of his way to help us even by coming in on his day off to help finish up the paperwork. If you are looking for a vehicle, even if you are not from the area, this is definitely the place to go. More

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Michael was very helpful. He listened to my needs and questions. The process went smoothly. He listened to my needs and questions. The process went smoothly. More

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