Michael Comer | Page 9

Experience in purchasing first Lexus I never felt pressured at this dealership. I first encountered Dan Foster when I came to get some general information on a Lexus Hybrid. We had a ca I never felt pressured at this dealership. I first encountered Dan Foster when I came to get some general information on a Lexus Hybrid. We had a candid discussion regarding what I owned and how a Lexus could rectify the issues I had. When I seriously was considering a Lexus 300 ES, Laura assisted me and addressed all the questions I had. The delivery day of my new car was well done by Mike Comer and Laura. I am very pleased with my new car and the TLC I received at Lexus Naperville. More

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Purchasing a car at its best. Laura was most knowledgeable and professional in her dealings with us. She was a pleasure to work with. Prompt and available to all of our questions. Laura was most knowledgeable and professional in her dealings with us. She was a pleasure to work with. Prompt and available to all of our questions. This is my first dealing with Lexus and I have to say the experience was quite good. I have spoken with many people who have dealt with Lexus of Naperville and all spoke glowingly of their working relationship. More

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Second time buyer We recently purchased our second new Lexus from Lexus of Naperville. With each purchase Sal Lala was our sales consultant. Sal was courteous, friend We recently purchased our second new Lexus from Lexus of Naperville. With each purchase Sal Lala was our sales consultant. Sal was courteous, friendly, professional and very helpful with each purchase. Each purchase was seamless. The entire process was efficient and we never felt like we were "dealing with a car salesman". Our needs were completely met including a very fair and easy sales process for our trade in vehicle. Michael Comer was our dealer specialist on our recent purchase. He was extremely knowledgeable and thorough when explaining the function of the multiple accessories and operations of the vehicle. He also was courteous, respectful and efficient. Our past and recent experience at Lexus of Naperville was excellent. When we are ready for our next Lexus we will return to Lexus of Naperville and request Sal and Michael. We give the dealer as well as Sal and Michael our highest recommendation. More

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Very positive experience This dealership was recommended to us by a family member. It was an overall positive experience that resulted in my becoming a Lexus owner. The staf This dealership was recommended to us by a family member. It was an overall positive experience that resulted in my becoming a Lexus owner. The staff was helpful, knowledgable and patient. More

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Friendly Sales and Excellent Service Day before yesterday I went to Naperville Lexus to just look around a bit, and I walked out with a new car! If you are like me, you don't really reli Day before yesterday I went to Naperville Lexus to just look around a bit, and I walked out with a new car! If you are like me, you don't really relish the idea of dealing with automobile salesmen (high pressure, fast talking--you know) but my salesman, Hani Dolat was the exact opposite, affable, low key, and seemed really interested in my making the right choice at the right price. After I decided on the car another gentleman, Michael Come, spent a great deal of time with me, making sure that I understood all the new technology and bells and whistles on the new care and how to work them. All in all, I'm highly pleased with this dealership and recommend it wholeheartedly. And make sure you ask for Hani! More

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Learning about our new car We pulled in to the service area of our local Lexus dealer because we were not sure our air conditioning unit was working. We had just purchased this We pulled in to the service area of our local Lexus dealer because we were not sure our air conditioning unit was working. We had just purchased this 2013 Lexus 350 the week before from another dealer. We barely knew any thing about the car, (let alone how to get to the air conditioning feature). The service tech told us that our air as not working because we had not activated it! We told him that we had received no instructions on the car, other than turning it on and locking it! We were told that if we went around to the front of the dealership we could meet with someone who could explain a few things to us. This is when we met Michael Comer, a Lexus Delivery Specialist. He was simply amazing! He took the time to explain so many of the cars features and hidden things that we were not aware of. For example, how the key comes apart from the fob, how to lock the glove box, how to open the rear door and lay the seats flat and so many other things! He spent over an hour with us and truly educated us (with as much as we could absorb)! He was kind, patient and had a sense of humor! He said that he had shown us about two-thirds of what we needed to know and invited us to come back for the last thirHd of the instructions as soon as we recovered from our "brain overload". He is a true asset to this dealership and to the Lexus community. You are very lucky to have him and we are very lucky to have met him. More

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Excellent Customer Service! I was very pleased with my entire experience with the individuals over at Lexus of Naperville. Laura Krist was a phenomenal salesperson. She was com I was very pleased with my entire experience with the individuals over at Lexus of Naperville. Laura Krist was a phenomenal salesperson. She was committed to finding the perfect RX 350 for my picky taste.. She stayed late & made sure I was totally satisfied with my selection. This was my second experience with purchasing a Lexus but for more rewarding... I would highly recommend Lexus of Naperville More

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Great car buying experience. Love my new car. The overall car buying experience was great. The sales person I worked with Dan Foster was excellent. They were willing to working Love my new car. The overall car buying experience was great. The sales person I worked with Dan Foster was excellent. They were willing to working with me and answered all my questions. Really made me feel welcome and comfortable. Everyone in sales and service has been great. I would definitely recommend this dealership to family and friends. More

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Great Car Buying Experience Lexus of Naperville was a great experience. The sales person we worked with Dan Foster was excellent. They were willing to work with us and really m Lexus of Naperville was a great experience. The sales person we worked with Dan Foster was excellent. They were willing to work with us and really made us feel welcome and comfortable. we would definitely recommend this dealership to family and friends. The service staff has been great as well. More

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A PERSONAL TOUCH Purchased in 2013 my first Lexus after a few other everyday drivers. This car is by far the best of any car in the 40 to 50 price range, it is the Le Purchased in 2013 my first Lexus after a few other everyday drivers. This car is by far the best of any car in the 40 to 50 price range, it is the Lexus ES model . Since driving the car I have hit a few problems, tech issues not broken parts. The phone had pairing issues with the car AT&T. The 2nd issue was with Sirus radio weather. While driving it showed red in color on my screen for 4 plus days while the sun was shinning. Found out it was not suited for my year and model. Both of these issues have been handled by Andrew Farraher and his partner Mike Comer. Andrew and Mike both have worked with me on everything since my garage door pairing done by Mike at my house. Phone pairing problems fixed by Andrew. These two tech supports are the best Lexus of Naperville could have. I do have great respect for both of these gentlemen. Lexus of Naperville is lucky and wise to have them in close support of new customers. The love and work ethic shows. The Lexus badge when seen plants a quality image from its past reviews and present following. Sirus, Comcast, AT&T have not been very kind to me and lack my respect, with people like Andrew and Mike Lexus will stay atop for the masses. Good luck....Jack B. More

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