Michael Cook | Page 3

Great communication. I like the video you provide going over the vehicle. Great service and accommodation. I like the video you provide going over the vehicle. Great service and accommodation. More

by kindred559 Verified Customer Verified Customer

Print

Poor customer service no one available service desk. Cashier refused to call anyone. So unprofessional. Cashier refused to call anyone. So unprofessional. More

by SARA_LOERA Verified Customer Verified Customer

Print

Michael Cook and the whole service crew are outstanding. They get me in and out quickly and do the exact work as described. Bought my Tundra there in 2019 and always have the service team at Freeway Toyota They get me in and out quickly and do the exact work as described. Bought my Tundra there in 2019 and always have the service team at Freeway Toyota service my truck. If I'm every in the market for a new car Toyota in Hanford will get my business strictly because of the service team. More

by EARTHSHAKER01 Verified Customer Verified Customer

Print

Logan was very pleasant and nice to work with. He was able to successfully sell me the car I really wanted (color and all) AND got it to me next day. I've been coming to Freeway Toyota of Hanford He was able to successfully sell me the car I really wanted (color and all) AND got it to me next day. I've been coming to Freeway Toyota of Hanford for a couple years now for services, and I plan on continuing. More

by Cynthiamaecooley Verified Customer Verified Customer

Print

Staff was accommodating and informative during the repair process. Will continue to trust them with my future services. Mike Cook was helpful as well as advisor Collin and technician Hugo. process. Will continue to trust them with my future services. Mike Cook was helpful as well as advisor Collin and technician Hugo. More

by edgargsanchez Verified Customer Verified Customer

Print

Every person I encountered were kind, professional, and extremely helpful. They provide excellent service every time I need them. I will not take my car anywhere else. extremely helpful. They provide excellent service every time I need them. I will not take my car anywhere else. More

by STEPHSCHWABDIR Verified Customer Verified Customer

Print

Poor communication and recommended service that had already been done at another dealership. Advisor said t was recommended by mileage, NOT BECAUSE OF ACTUAL NEED! It makes me wonder, who is actually l already been done at another dealership. Advisor said t was recommended by mileage, NOT BECAUSE OF ACTUAL NEED! It makes me wonder, who is actually looking g at our vehicle? Who is looking at history done at other times? It took almost 3 hours for an oil change and tire rotation. We had an appointment and were on time. More

by revkspugh Verified Customer Verified Customer

Print

I had a great experience at this dealership. The staff was very welcoming and provided excellent hospitality throughout the process. They took the time to understand my concerns, needs, and ques The staff was very welcoming and provided excellent hospitality throughout the process. They took the time to understand my concerns, needs, and questions, and made sure I felt comfortable and informed every step of the way. I truly appreciated their professionalism and customer-focused approach. Highly recommend! More

by Alexandra Soto Verified Customer Verified Customer

Print

The service staff is very knowledgeable about the working of all their vehicles that they service. of all their vehicles that they service. More

by kat1angel54 Verified Customer Verified Customer

Print

Locally operated, easy to schedule maintenence appointments. Pleasant waiting area while your vehicle is being serviced, water, coffee and snacks available. appointments. Pleasant waiting area while your vehicle is being serviced, water, coffee and snacks available. More

by go40sterling Verified Customer Verified Customer

Print