Michael Craig-Voyk
Michael Craig-Voyk at Sport Mazda

Michael Craig-Voyk | Page 28

General Sales Manager

Sport Mazda

9786 S. Orange Blossom Trail
Orlando, FL 32837

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4.8
363 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

33 yrs, 9 mos

4.8

363 Reviews

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363 Reviews of Michael Craig-Voyk

December 01, 2019

Dealership Rating
Employee Rating

It is a nice car dealership . Staff is very friendly . Excellent Service.. The salesperson Karina is very friendly. She helped my wife and me to pick up the right car. Very professional.. personal in the f More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rey Almonte , Karina Concepcion

Jan 01, 2020

Sport Mazda responded

Mario, Thank you so much for your great rating and testimonial for Sport Mazda. I have read your words and am so happy to know that Karina, Rey, Mike, and Giselle did so much to make sure you and your wife had and enjoyable and successful visit. I am glad to know that you were able to find just the right Mazda for you and your wife at my dealership. And, I am grateful to the entire team for making sure you had no problems making that car your own. Welcome to our Sport Mazda Family. We will be here to provide you all the support you need throughout your ownership. I know you will grow to love your new Mazda. May every mile you drive be safe, happy, and fun. Thank you again for choosing us for your new Mazda. You will always be welcome here. JAY MEALEY, OWNER

November 30, 2019

Dealership Rating
Employee Rating

Excellent Trato y servicio excelentes. Me ayudaron ha obtener un auto de acuerdo a mis necesidades. Marilyn me ayudo para poder tener mi carro nuevo 2 veces, lu More

by carol3610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jay Mealey , Marilyn Santos

Dec 01, 2019

Sport Mazda responded

Excellent treatment and service. They helped me get a car according to my needs. Marilyn helped me so I could have my new car twice, after I had an accident. 100% recommended. Carol, Thank you for your kind testimonial. I know Marilyn will be very happy to hear that you had excellent treatment and service during your visit. It is just what you deserved, and should expect every time you visit Sport Mazda. Thank you so much for returning to Sport Mazda for another new Mazda, after your unfortunate accident. We are so happy to have you back and able to drive away in your new Mazda. May each and every mile you drive, be safe, happy and fun Mazda miles. May you enjoy every time you are behind the wheel and experience the FEEL ALIVE sensation that comes with your new Mazda. Thank you so much for recommending us to others. May you and yours celebrate a very Merry Christmas and a Happy New Year. We wish that each and every day is safe and happy for you all. JAY MEALEY, OWNER

November 30, 2019

Dealership Rating
Employee Rating

Marilyn is amazing ! Marilyn is great sales associate and an asset to this dealership. She is very passionate about Mazda Vehicles, plus she truly convey the Mazda knowled More

by arq.juancabreu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marilyn Santos

Dec 01, 2019

Sport Mazda responded

Welcome to our Sport Mazda Family of Staff and Mazda Owners. We are proud to have you as our valued customer and want to thank you so much for your kind testimonial. You have our promise that we will be here to support you throughout your ownership and you will always be welcome at this dealership. I want to thank you so much for your kind comments for Marilyn Santos. She is a hard working individual who does everything she can to make sure her customers received the best service possible. As you said, she is a wonderfully knowledgeable Mazda Sales Professional and makes sure that she answers every question and addresses every concern you might have, before you make the best car buying decision for YOU. Listening to your needs and wants, and then making sure you get what you wanted, is her goal. If she treated you like family, it is because we want all of our customers to feel like they are being treated like our own family. Thank you once again for your kind words for Marilyn. I know you will enjoy your new Mazda and we wish you many miles of safe, happy and fun Mazda driving. Mazda has designed every feature to make sure you experience the FEEL ALIVE sensation every time you are behind the wheel. I want to wish you and your a very Merry Christmas and a Happy New Year and make every minute of the holiday season be safe, happy, and fun for you and yours. JAY MEALEY, OWNER

November 24, 2019

Dealership Rating
Employee Rating

Flexible and easy to work with I had been looking at cars for over a month and finally settled on the Mazda CX-5. I had been working with a dealership closer to home, but they were More

by Bec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Izzy Camareno, Jorell Figueroa

Nov 29, 2019

Sport Mazda responded

Bec, Thank you for taking the chance to visit Sport Mazda on your car search. I am so happy to hear that we did not disappoint you and that you were able to find the MAZDA CX-5 that you wanted here. I would very much like to welcome you to our Sport Mazda Family and look forward to continuing to support you throughout your ownership experience. I am grateful to Izzy Camareno for making sure you received the information you needed to decide to visit Sport Mazda. We work very hard to be transparent between the on-line and on-site information that is provided so that you can always be confident you are receiving accurate and honest information. I want to thank Jorell Figueroa for providing you the customer service that made a huge difference in your successful buying experience here at Sport Mazda. Listening to our customers wants and needs, and then doing everything we can to get them what they came for is our main goal. It sounds like Jorell did just that for you, keeping your budget issues in mind. Last but not least, Michael, your Finance Manager, was able to help you work the issues with your bank to your advantage and you were able to leave Sport Mazda in your new Mazda CX-5. I must tell you that you made a great choice and you will love the Mazda CX-5. Not only is the Mazda ride the very best, but the many features in your new CX-5 have been designed to provide a FEEL ALIVE sensation every time you are behind the wheel. Let me thank you so much on behalf of all of us at Sport Mazda. Your kind words in your closing paragraph were very much appreciated. We will try very hard every day to live up to your evaluation, for you and for every other customer who visits us. May you and yours have a wonderful Holiday Season and may it be happy and safe for all. JAY MEALEY, OWNER I am gr

November 23, 2019

Dealership Rating
Employee Rating

Smooth and easy. Easily the best dealership I've been to. Recently bought a Mazda cx5 from them and the experience I got from the minute I was greeted to driving off More

by damaram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorell Figueroa

Nov 24, 2019

Sport Mazda responded

Your wonderful testimonial and 5 Star Rating for Jorell and for Sport Mazda are greatly appreciated. Our reputation depends on great customers like yourself and we are very grateful to you for letting others know about your experience here. It was especially nice to read that you believed we were "easily the best dealership I've been to". We are proud to have you as our valued customer. I know you are enjoying your new Mazda CX-5 and we wish you many safe, happy and fun miles. It is one of the most awarded medium SUVs and it is loaded with features. It is because of the features and the great drive that Mazda boasts of the FEEL ALIVE sensation that comes every time you are behind the wheel. So many of our customers say such nice things about the CX-5. We hope you and yours having nothing but good memories during your ownership experience. You will always be welcome here and we want to especially thank you for recommending Jorell Figueroa and Sport Mazda to others. Please have a wonderful holiday season. JAY MEALEY, OWNER

November 23, 2019

Dealership Rating
Employee Rating

I was convinced I had gone without a car for 6 years and was set on a Volvo. My friend drives a CX5 and highly suggested I look at one. I was convinced almost immedia More

by boilard.devin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Cappetta, Jorell Figueroa

Nov 24, 2019

Sport Mazda responded

Devin, It was our pleasure to provide you the service you deserved and to make your car buying experience enjoyable and successful. Our thanks to your friend who recommended the CX-5 and we are so grateful you chose Sport Mazda for your purchase. It is always nice to know that our great sales staff did a wonderful job for you and I know that Jorell Figueroa will greatly appreciate the kind words you had for him. We are proud to have you as a new member of our Sport Mazda Family of Staff and Mazda Owners. Please enjoy your new Mazda CX-5. I can tell by the accompanying photo that you are very happy with your car buying decision. I hear nothing but great comments about the CX-5 from our customers and know that they all enjoy the many great features, especially the Mazda drive. We wish you many safe, happy and fun Mazda miles and may you experience the FEEL ALIVE sensation every time you are behind the wheel. You will always be welcome at Sport Mazda and we will be here to support you throughout your ownership experience. On behalf of the entire team, let me wish you a happy holiday season for you and yours. JAY MEALEY, OWNER

November 20, 2019

Dealership Rating
Employee Rating

Noel (sales), Mark (sales manager), and Michael Craig (finance manager) we’re all phenomenal! I never knew that buying a vehicle could be so pleasant! I would recommend this place to anyone who wants a g More

by Bwalt
Recommend Dealer
Yes

Other Employees Tagged: Noel Ruiz

Nov 24, 2019

Sport Mazda responded

It is our pleasure to know you had a great car buying experience and that we provided you the service you deserved and appreciated. I am grateful to your sales team (Noel, Mark and Michael) and I know they will appreciate the kind words you had to say about them and the customer service they provided. We are all very happy to have you as our valued customer and welcome you to the Sport Mazda Family. We are here to make sure you have a great ownership experience and enjoy every single mile you drive in your new Mazda. Please do not hestitate to let us know if we can be of assistance. We are proud to have you as a new Mazda owner. I want to wish you a very happy holiday season from our entire Sport Mazda team. JAY MEALEY, OWNER

November 19, 2019

Dealership Rating
Employee Rating

Second car bought at this dealership. Easy process, and Augusto is a very enjoyable salesman. Thanks Sport for making the car buying exp easy and satisfying. More

by Wdrew321
Recommend Dealer
Yes

Other Employees Tagged: Augusto Osorio

Nov 24, 2019

Sport Mazda responded

It is always great to hear from a loyal customer and thank you for returning for another new Mazda. We are proud to have you as a member of the Sport Mazda Family and wish you the same great enjoyment in this Mazda as you experienced in your first one. I am glad to hear that Augusto Osorio made the car buying experience easy and enjoyable. It is what each and every customer deserves and should expect from a good dealership. I wish you many more miles of safe, happy and fun Mazda driving and may you and yours enjoy the FEEL ALIVE sensation every time you are on the road. You will always be welcome at Sport Mazda and we look forward to supporting you throughout your ownership experience. May you and yours have a wonderful holiday season!! JAY MEALEY, OWNER

November 14, 2019

Dealership Rating
Employee Rating

Best/Easiest Car Buying Experience - Valentina A+ Walked in and was out driving our new car in under two hours! And must mention at an incredible deal. Go there, ask for Valentina and don’t look back. More

by MelM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Valentina Cappetta

Nov 14, 2019

Sport Mazda responded

Welcome to our Sport Mazda Family of Staff and Mazda Owners. We are proud to have you as our valued customer and thank you so much for letting others know of your experience. If this was your best and easiest car buying experience, then Valentina and the rest of the staff provided you the customer service you deserved. I know Valentina will appreciate all of the kind words about her and for recommending her to others. It means a great deal. Please enjoy your new Mazda and we will be here throughout your ownership to make sure you and your car are well cared for. We all want you to enjoy each and every mile you drive and the FEEL ALIVE sensation that your Mazda provides every time you get behind the wheel. Loaded with features, you will find so many reasons to love your new Mazda. May every mile be safe, happy, and fun for you and yours. Thank you again for your testimonial and for being our valued Mazda customer. JAY MEALEY, OWNER

November 09, 2019

Dealership Rating
Employee Rating

I stop by at store and I didn’t had the intention to buy the car... But this sales person is AMAZING... FAST, OBJECTIVE and not putting ANY PRESSURE to buy it ! This is the KEY.. After long conversation More

by Thiago Cucci
Recommend Dealer
Yes

Other Employees Tagged: Luis Arce, Augusto Osorio

Nov 27, 2019

Sport Mazda responded

Thiago, It sounds like we made a great decision when we hired Augusto. He fits in very well and I am so glad that he has embraced the Sport Mazda way of treating our customers with the respect they deserve, each and every time they visit. No hassle, no pressure, answering every question and addressing every concern, until you, the customer have all the information you need to make the best car buying decision for YOU. I am so happy you chose Sport Mazda and want to thank you for the very kind words you had for Augusto and the experience he provided you during your visit. I want to welcome you to the Sport Mazda Family and let you know that you will always be welcome at my dealership. I hope you chose to have your new Mazda serviced here where you will meet and get to know our wonderful service team. Just like Augusto, you will find them all to be friendly, helpful and caring about you and your car. I promise that we will be here to support you throughout your ownership experience. Please enjoy your new Mazda. Each of them comes with enough great features to provide the FEEL ALIVE sensation every time you are behind the wheel. May you have lots of safe, happy and fun Mazda miles. I want to take this opportunity to wish you a Happy Thanksgiving and a wonderful holiday season from now thru New Years. May it be safe and enjoyable for you and yours. Best Wishes!! JAY MEALEY, OWNER

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