Michael Craig-Voyk | Page 27

Sport Mazda responded

Welcome to our Sport Mazda Family of Staff and Mazda Owners. We are proud to have you as our valued customer and want to thank you so much for your kind testimonial. You have our promise that we will be here to support you throughout your ownership and you will always be welcome at this dealership. I want to thank you so much for your kind comments for Marilyn Santos. She is a hard working individual who does everything she can to make sure her customers received the best service possible. As you said, she is a wonderfully knowledgeable Mazda Sales Professional and makes sure that she answers every question and addresses every concern you might have, before you make the best car buying decision for YOU. Listening to your needs and wants, and then making sure you get what you wanted, is her goal. If she treated you like family, it is because we want all of our customers to feel like they are being treated like our own family. Thank you once again for your kind words for Marilyn. I know you will enjoy your new Mazda and we wish you many miles of safe, happy and fun Mazda driving. Mazda has designed every feature to make sure you experience the FEEL ALIVE sensation every time you are behind the wheel. I want to wish you and your a very Merry Christmas and a Happy New Year and make every minute of the holiday season be safe, happy, and fun for you and yours. JAY MEALEY, OWNER

Sport Mazda responded

Bec, Thank you for taking the chance to visit Sport Mazda on your car search. I am so happy to hear that we did not disappoint you and that you were able to find the MAZDA CX-5 that you wanted here. I would very much like to welcome you to our Sport Mazda Family and look forward to continuing to support you throughout your ownership experience. I am grateful to Izzy Camareno for making sure you received the information you needed to decide to visit Sport Mazda. We work very hard to be transparent between the on-line and on-site information that is provided so that you can always be confident you are receiving accurate and honest information. I want to thank Jorell Figueroa for providing you the customer service that made a huge difference in your successful buying experience here at Sport Mazda. Listening to our customers wants and needs, and then doing everything we can to get them what they came for is our main goal. It sounds like Jorell did just that for you, keeping your budget issues in mind. Last but not least, Michael, your Finance Manager, was able to help you work the issues with your bank to your advantage and you were able to leave Sport Mazda in your new Mazda CX-5. I must tell you that you made a great choice and you will love the Mazda CX-5. Not only is the Mazda ride the very best, but the many features in your new CX-5 have been designed to provide a FEEL ALIVE sensation every time you are behind the wheel. Let me thank you so much on behalf of all of us at Sport Mazda. Your kind words in your closing paragraph were very much appreciated. We will try very hard every day to live up to your evaluation, for you and for every other customer who visits us. May you and yours have a wonderful Holiday Season and may it be happy and safe for all. JAY MEALEY, OWNER I am gr

Sport Mazda responded

Your wonderful testimonial and 5 Star Rating for Jorell and for Sport Mazda are greatly appreciated. Our reputation depends on great customers like yourself and we are very grateful to you for letting others know about your experience here. It was especially nice to read that you believed we were "easily the best dealership I've been to". We are proud to have you as our valued customer. I know you are enjoying your new Mazda CX-5 and we wish you many safe, happy and fun miles. It is one of the most awarded medium SUVs and it is loaded with features. It is because of the features and the great drive that Mazda boasts of the FEEL ALIVE sensation that comes every time you are behind the wheel. So many of our customers say such nice things about the CX-5. We hope you and yours having nothing but good memories during your ownership experience. You will always be welcome here and we want to especially thank you for recommending Jorell Figueroa and Sport Mazda to others. Please have a wonderful holiday season. JAY MEALEY, OWNER

Sport Mazda responded

Devin, It was our pleasure to provide you the service you deserved and to make your car buying experience enjoyable and successful. Our thanks to your friend who recommended the CX-5 and we are so grateful you chose Sport Mazda for your purchase. It is always nice to know that our great sales staff did a wonderful job for you and I know that Jorell Figueroa will greatly appreciate the kind words you had for him. We are proud to have you as a new member of our Sport Mazda Family of Staff and Mazda Owners. Please enjoy your new Mazda CX-5. I can tell by the accompanying photo that you are very happy with your car buying decision. I hear nothing but great comments about the CX-5 from our customers and know that they all enjoy the many great features, especially the Mazda drive. We wish you many safe, happy and fun Mazda miles and may you experience the FEEL ALIVE sensation every time you are behind the wheel. You will always be welcome at Sport Mazda and we will be here to support you throughout your ownership experience. On behalf of the entire team, let me wish you a happy holiday season for you and yours. JAY MEALEY, OWNER

Sport Mazda responded

It is our pleasure to know you had a great car buying experience and that we provided you the service you deserved and appreciated. I am grateful to your sales team (Noel, Mark and Michael) and I know they will appreciate the kind words you had to say about them and the customer service they provided. We are all very happy to have you as our valued customer and welcome you to the Sport Mazda Family. We are here to make sure you have a great ownership experience and enjoy every single mile you drive in your new Mazda. Please do not hestitate to let us know if we can be of assistance. We are proud to have you as a new Mazda owner. I want to wish you a very happy holiday season from our entire Sport Mazda team. JAY MEALEY, OWNER

Sport Mazda responded

It is always great to hear from a loyal customer and thank you for returning for another new Mazda. We are proud to have you as a member of the Sport Mazda Family and wish you the same great enjoyment in this Mazda as you experienced in your first one. I am glad to hear that Augusto Osorio made the car buying experience easy and enjoyable. It is what each and every customer deserves and should expect from a good dealership. I wish you many more miles of safe, happy and fun Mazda driving and may you and yours enjoy the FEEL ALIVE sensation every time you are on the road. You will always be welcome at Sport Mazda and we look forward to supporting you throughout your ownership experience. May you and yours have a wonderful holiday season!! JAY MEALEY, OWNER

Sport Mazda responded

Welcome to our Sport Mazda Family of Staff and Mazda Owners. We are proud to have you as our valued customer and thank you so much for letting others know of your experience. If this was your best and easiest car buying experience, then Valentina and the rest of the staff provided you the customer service you deserved. I know Valentina will appreciate all of the kind words about her and for recommending her to others. It means a great deal. Please enjoy your new Mazda and we will be here throughout your ownership to make sure you and your car are well cared for. We all want you to enjoy each and every mile you drive and the FEEL ALIVE sensation that your Mazda provides every time you get behind the wheel. Loaded with features, you will find so many reasons to love your new Mazda. May every mile be safe, happy, and fun for you and yours. Thank you again for your testimonial and for being our valued Mazda customer. JAY MEALEY, OWNER

Sport Mazda responded

Thiago, It sounds like we made a great decision when we hired Augusto. He fits in very well and I am so glad that he has embraced the Sport Mazda way of treating our customers with the respect they deserve, each and every time they visit. No hassle, no pressure, answering every question and addressing every concern, until you, the customer have all the information you need to make the best car buying decision for YOU. I am so happy you chose Sport Mazda and want to thank you for the very kind words you had for Augusto and the experience he provided you during your visit. I want to welcome you to the Sport Mazda Family and let you know that you will always be welcome at my dealership. I hope you chose to have your new Mazda serviced here where you will meet and get to know our wonderful service team. Just like Augusto, you will find them all to be friendly, helpful and caring about you and your car. I promise that we will be here to support you throughout your ownership experience. Please enjoy your new Mazda. Each of them comes with enough great features to provide the FEEL ALIVE sensation every time you are behind the wheel. May you have lots of safe, happy and fun Mazda miles. I want to take this opportunity to wish you a Happy Thanksgiving and a wonderful holiday season from now thru New Years. May it be safe and enjoyable for you and yours. Best Wishes!! JAY MEALEY, OWNER

Sport Mazda responded

Jeff, Thank you so much for your great testimonial. I am so glad to hear that Jacob and Michael made sure you had a great car buying experience and gave you the customer service you deserved and should expect, every time you visit. We promise you to be here throughout your ownership and to provide you the best support possible. Thank you for the kind words for Jacob and Michael. They are a great sales-finance team and are both caring, friendly and professional in everything they do. Thank you for recommending these guys and Sport Mazda to others. We are proud to have you as a customer and you will always be welcome at Sport Mazda. Best Wishes! JAY MEALEY, OWNER

Sport Mazda responded

MLosardo, It is wonderful to hear from a loyal customer who has supported this dealership for a long time. You are very much appreciated as are your words. We are proud to have you as a member of our Sport Mazda Family and may you always be as happy to visit us as we are to have you here. May you enjoy your new Mazda and have nothing but safe, happy and fun Mazda miles in your future. We will always be here to support you and make sure your Mazda maintains that FEEL ALIVE sensation throughout your ownership experience. Thank you so much for the trust you place in Sport Mazda and our staff. We appreciate your recommending us to others and for showin the trust in us to continue to buy here and service here. We will always do our best to always deserve the kind words you say about us. May you and yours have a very special Merry Christmas and Happy New Year and may the entire holiday season be a safe and happy one for you all. JAY MEALEY, OWNER