Michael Craig-Voyk | Page 30

Sport Mazda responded

Torri, I am very happy that you had such a "wonderful buying experience" thanks to Ashley Ramsey. Reading your testimonial, I can see that she really made a great impression on you and made sure you found just what you wanted and needed. She is a great salesperson so I am sure she made it look easy to you, but I know how hard she had to work to make it look that way. I know she is really going to appreciate your kind comments and you really now have a great friend at the dealership. You will always be welcome at SPORT MAZDA and I wish you many miles of safe and happy driving in you quality used car from my dealership. JAY MEALEY, OWNER

Sport Mazda responded

Chanel, Our team can manage every situation and often does to make their customer visits enjoyable and successful. I am sure that it may have been special to you but Mayeline and Mike are providing you the service that deserve, and should expect every time you visit SPORT MAZDA. I want to welcome you to the Sport Mazda Family of Staff and Mazda Owners and wish you many miles of safe and happy driving in your new Mazda. Enjoyed your photo with your new car and I hope you grow to love it. Loaded with features, it will always provide you that FEEL ALIVE sensation every time you get behind the wheel. We are very proud to have you as our new Mazda owner and look forward to your future visits. Mayeline, Mike and the rest of the Sport Mazda team is always here to assist you when you need us. JAY MEALEY, OWNER

Sport Mazda responded

Sue Ellen, I enjoyed reading your kind testimonial very much. I am certainly happy to know how much Robbie Roberts assistance meant to your enjoying your car buying experience. He is a very kind and friendly person who takes our goal to heart, of listening to our customers and doing everything he can to make sure they get what they want. It sounds like he was eager to make sure you found the right car for you, which made your visit enjoyable and successful. I am grateful to him and to you for letting others know about your experience. Although you have been a past Mazda owner, I am proud to welcome you to our SPORT MAZDA FAMILY of Staff and Mazda Owners. I promise you that you will always feel welcome here and receive the service you Deserve and should Expect. May you enjoy every single safe and happy mile you drive and experience the Mazda FEEL ALIVE sensation every time you get behind the wheel of your new Mazda. Thank you so much for choosing Sport Mazda and for committing to become our loyal Mazda customer. Thank You! JAY MEALEY, OWNER

Sport Mazda responded

HappyCamper, I am grateful to you for your kind testimonial, and the Sales and Service Teams for treating you with the respect that left you with such a great regard for my dealership. Sport Mazda has built a fine customer service reputation on the testimonials provided by our great customers, like yourself. It is rare that a customer has the opportunity to work with both Sales and Service Teams in the same visit, but it means so much to know that all have provided the service you deserve, and should expect from us every time. We are very happy to have you as a Mazda customer and are proud to have you in our Sport Mazda Family. Dan Parker and his team will make your entire ownership experience a good one. Just call on them when you need us. Please enjoy your 2019 Mazda CX-9. It is truly one of THE best models Mazda has every produced. Truly a Premium car at a less than Premium price. Enjoy every single feature each and every mile you drive. May they all be safe, happy and fun and provide you the FEEL ALIVE sensation every time you are behind the wheel. Thank you so much for everything. JAY MEALEY, OWNER

Sport Mazda responded

Jenn, Thank you for letting others know about your car buying experience at Sport Mazda. Jorell Figueroa is a wonderful person who comes from a long line of automotive professionals. He knows how important it is to his customers to receive all the information they need to make the best car buying decision for them. I am grateful to him for not only insuring you had the information you needed but for finding the exact model and color Mazda CX-5 that you wanted. I want to welcome you and yours to our Sport Mazda Family and wish you much enjoyment of your new Mazda CX-5. The features are great and will provide you many miles of safe and happy driving, while insuring you get that FEEL ALIVE sensation every time you are behind the wheel. You will always be welcome at my dealership and we look forward to providing you the service and support you need throughout your ownership. I am so happy to know just how much you are in love with your new Mazda and for feeling that you received your best car buying experience ever here at Sport Mazda. Thank you for being a great and valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Gustavo, It was our pleasure to find you the car and the deal that made the most sense for you. I am so glad that you enjoyed your experience here, with the assistance of Karina Concepcion, Jorell Figueroa, and Mike Craig-Voyk, all terrific professionals that will be so happy to read this testimonial. Thank you for letting others know about your experience and for letting them hear that you love the car you purchased, at a deal you liked, here at SPORT MAZDA. We are proud to have you as our customer and wish you many safe and happy miles in your quality used car. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

I am happy to hear that you had a wonderful car buying experience with Karina Concepcion at Sport Mazda. She is very friendly and very knowledgeable about the Mazda line and is a great guide through the process of finding the car that best fits your needs. Answering every question you have and resolving any concerns are so important. It makes me grateful that I have such a great staff when I read that Karina did just that for you. It is the experience that you deserved and should always expect at Sport Mazda. Welcome to the Sport Mazda Family of Staff and Mazda Owners. It is our pleasure to serve you from initial contact, through the purchase experience, and continue to work with you to make sure your ownership is enjoyable. I know you will enjoy your new Mazda and wish you many, many miles of safe, happy and fun driving. Thank you for being our valuable customer. JAY MEALEY, OWNER

Sport Mazda responded

Hiram and Joanne, Welcome to the Sport Mazda Family of Staff and Mazda Owners. We are all proud to have you as our customers and grateful that you chose us for your new Mazda. Please enjoy every single mile you drive and may they all be safe, happy and fun. It was very kind of you to let others know about your car buying experience and the nice comments you had for Jason Bonilla, your salesperson. I am especially happy that you mentioned the pre-visit negotiations with Jason and how he provided all the information you needed to make your decision. I want to thank you both for choosing Sport Mazda and promise you that we will be here to assist you throughout your ownership period. You are our valued customers. JAY MEALEY, OWNER

Sport Mazda responded

Thaisa, Welcome to our Sport Mazda Family. We are proud to have you as a first-time Mazda owner and wish that every single mile you both drive is filled with safe, happy and fun enjoyment. The new Mazda is getting better and better and every feature is designed to provide you a FEEL ALIVE sensation every time you get behind the wheel. We will always be here to assist you throughout your ownership experience and Robbie, Michell and the rest of the Sport Mazda sales and service teams will make you welcome every time you visit this dealership. Thank you for choosing Sport Mazda and your wonderful recommendation for Robbie Robberts is greatly appreciated. Thank you for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Renzom, Certainly appreciate your 5 Star Rating and the nice testimonial for Sport Mazda and Ashely Ramsey, your salesperson. I am very sorry to hear that you had to wait a bit for your visit to the Finance Manager, but I hope that Mike, your Finance Manager, was able to make your experience there worth it. Easy and painless experience overall is a nice complement and I am sure that Ashley and Mike appreciate your patience and your kind words. I am very happy to hear that Ashley made sure she was well prepared for your visit and had the car you wanted ready. I know it makes a difference when your experience is the kind that you should expect and deserve. Thank you again and please enjoy every single mile you drive in your new car. JAY MEALEY, OWNER