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Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom | Page 4

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.8
115 Reviews

Dealership Experience

13 yrs, 7 mos

Industry Experience

31 yrs, 3 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.8

115 Reviews

Write a Review

115 Reviews of Michael Croom

June 14, 2026

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Employee Rating

Everyone was very nice and helpful while scheduling and performing my vehicle maintenance. I will definitely return for future service and purchases. More

by codynich88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen , David Richmond - 5 stars

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Jun 14, 2026

Jay Buick GMC responded

Thank you for your kind words, Cody! We’re thrilled to hear that you had a positive experience with us at Jay Buick GMC Bedford. It’s great to know that our team made your vehicle maintenance process smooth and helpful. We look forward to seeing you again for your future service and purchases! Jay Buick GMC Bedford Team

June 13, 2026

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Employee Rating

Best salesman and dealership in Cleveland, Ohio Mike Croom is patient honest and dedicated to making sure the customer is satisfied this is my third vehicle that I have purchased from Mike Croom @Jay Bu More

by CBARNES679
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 13, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We're pleased to hear about your positive experiences with Mike at Jay Buick GMC Bedford. It's great to know you've found the perfect vehicle with us multiple times. We appreciate your loyalty and look forward to seeing you again for your next purchase! Jay Buick GMC Bedford Team

June 13, 2026

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Employee Rating

The team was professional and kind. they made my service experience easy and affordable as usual More

by Buickowner216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen , Dave Richmond

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Jun 13, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that our team at Jay Buick GMC Bedford provided you with a professional and kind service experience. Making your visit easy and affordable is always our goal. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

June 12, 2026

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Employee Rating

This my second purchase no complaints. Very satisfied with my service! I will refer friends More

by msshawn6090
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jun 12, 2026

Jay Buick GMC responded

Thank you for your positive review, Shawn! We’re pleased to hear that you are very satisfied with your service at Jay Buick GMC Bedford and that you’ve chosen us for your second purchase. We appreciate your willingness to refer friends and look forward to serving you again in the future! Jay Buick GMC Bedford Team

June 11, 2026

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Employee Rating

Car shopping can be overwhelming, especially under unfortunate circumstances-Ive had enough unfavorable experiences that I didn’t go into this situation with high expectations. However, not only did M More

by Ke228
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 12, 2026

Jay Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that Michael exceeded your expectations and provided you with exceptional service. At Jay Buick GMC Bedford, we strive to make the car shopping experience as smooth and positive as possible. We appreciate your recommendation and look forward to seeing you again! Jay Buick GMC Bedford Team

June 01, 2026

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Employee Rating

The experience was very helpful and helpful I would recommend that one should stop by and speak to Mr Michael he provided me with a great experience Thanks much love More

by ANGELAD1226
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Jun 01, 2026

Jay Buick GMC responded

Thank you for your wonderful review, Angela! We're thrilled to hear that you had a great experience with us at Jay Buick GMC Bedford. It's fantastic to know that Michael was able to assist you so well. We appreciate your recommendation and look forward to welcoming you back next time! Jay Buick GMC Bedford Team

May 29, 2026

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Employee Rating

They they are always accommodating very kind and professional and take very good care of their customers More

by GIBSONKELKEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

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May 30, 2026

Jay Buick GMC responded

Thank you for your wonderful review, Kelkel! We truly appreciate your kind words about our team's accommodations and professionalism at Jay Buick GMC Bedford. It's always our goal to provide excellent care to our customers. We look forward to seeing you again soon! Jay Buick GMC Bedford Team

May 21, 2026

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Employee Rating

Everyone is very professional and very welcoming. Jay Buick Dealership has the most professional, kind,understanding employees. More

by PDUGOVICS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
May 22, 2026

Jay Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our professional and welcoming team at Jay Buick GMC Bedford. We strive to provide the best experience for all our customers, and it's great to hear that we met your expectations. Looking forward to seeing you again soon! Jay Buick GMC Bedford Team

May 14, 2026

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Employee Rating

Jay Buick Dealership has the most professional, kind,understanding employees. They care about your auto needs and desires. They are very knowledgeable. I truly trust them with my vehicle and car sa More

by mrs.mdillard0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 14, 2026

Jay Buick GMC responded

Thank you for your review! We appreciate your kind words about our team at Jay Buick GMC Bedford. It’s great to hear that you feel confident in trusting us with your auto needs. Your support means a lot to us. We look forward to assisting you again in the future. Jay Buick GMC Bedford Team

May 14, 2026

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Employee Rating

They are were so professional and nice. I felt like a VIP. The dealership vibes were good. I had a very genuine experience. More

by bstokes217
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
May 14, 2026

Jay Buick GMC responded

Thank you for your review! We're happy to hear you felt like a VIP during your visit to Jay Buick GMC Bedford. Our team strives to provide a genuine and professional experience, and it's great to know we succeeded. We look forward to welcoming you back again soon! Jay Buick GMC Bedford Team

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