Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.9
58 Reviews

Dealership Experience

12 yrs, 11 mos

Industry Experience

30 yrs, 7 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.9

58 Reviews

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58 Reviews of Michael Croom

January 30, 2026

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Employee Rating

I would like to say that the whole process of purchasing a car from Jay Buick GMC was a really easy process and all of the employees I came in contact with was very respectful. My salesman, Alon was one of More

by gnpwwk
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alon

January 21, 2026

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Employee Rating

They make buying a car easy no pressure no hassle. When my daughter gets ready to purchase her car we are coming to this dealership More

by ardaugherty
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

January 11, 2026

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Employee Rating

Jay service is awesome they always fit you in and car is ready when promised. David is wonderful I have been working with him for 15 years or more. More

by ED66
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

January 11, 2026

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Employee Rating

Prompt, courteous, and very clean waiting area. And a complimentary car wash if weather permits. Great coupons! More

by Jessie Jones
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

January 09, 2026

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The service I received was excellent. The staff was very knowledgeable and got me in and out quickly. More

by smcglothan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

January 04, 2026

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Employee Rating

Brian Mixson is the absolute best. This isn’t my first review of him and his assistance as he has consistently and patiently helped me whenever I’ve encountered issues. He makes the ex More

by anjaliatulmehta
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Mixson

December 25, 2025

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Employee Rating

Prompt, kelp informed of progress , nice waiting area for customers tv and magazines for customers, service of vehicle and great. More

by BLAZER01
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

December 17, 2025

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Employee Rating

This Dealership is excellent service staff are always polite and courteous never have a problem. More

by adaworley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2025

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Employee Rating

Great customer service. Very helpful in making my purchase, everyone was very helpful and considerate More

by ron_mckalik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

December 02, 2025

Dealership Rating
Employee Rating

Very friendly and informative team. This is a clean facility with a very nice waiting area. I am a long time customer More

by steved324
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

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