Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom | Page 6

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.9
88 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.9

88 Reviews

Write a Review

88 Reviews of Michael Croom

October 11, 2025

Dealership Rating
Employee Rating

The team was kind and courteous, they communicated the service and timeline on when my vehicle would be ready very well More

by Buickowner216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

October 05, 2025

Dealership Rating
Employee Rating

Very respectful he knows what he doing he got what I wanted in car price More

by kimbobbitt111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

October 02, 2025

Dealership Rating
Employee Rating

Great company, great salesman. He showed up on his day off to deliver my vehicle. I aspire to be like him More

by SOOPA216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

October 01, 2025

Dealership Rating
Employee Rating

Everyone is always professional, friendly and helpful no matter the department. They always make you feel welcome. More

by dmhairston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

October 01, 2025

Dealership Rating
Employee Rating

Good customer service and great professional service on my car and the wait time was good More

by timmbland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

September 30, 2025

Dealership Rating
Employee Rating

Thank you Nick, Michelle and Mike for a seamless experience, great service all around from everybody More

by j.gennaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

Dave in service is the absolute best. Always makes sure I’m taken care of and he able to explain in detail what’s going on and rather or not it’s covered by warranty More

by ANTHONY.THURMAN1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 15, 2025

Dealership Rating
Employee Rating

Amazing Team ! They always make you feel like home before and after you purchase a vehicle ! More

by Jerome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen , Dalton Perry & Tariq King

September 08, 2025

Dealership Rating
Employee Rating

Very good service and communications, Impressed with the Service Departments Video Vehicle Inspection an Diagnostics. More

by michaelphillipsracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian the Service Manager...

September 01, 2025

Dealership Rating
Employee Rating

Michael Croom went above and beyond to provide us with an acceptable offer. Thank you Michael. More

by wilsonjohn687
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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