Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom | Page 8

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.9
88 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.9

88 Reviews

Write a Review

88 Reviews of Michael Croom

August 09, 2025

Dealership Rating
Employee Rating

Nice experience from beginning to end. They gave us a fair amount for our trade in. More

by jrubino113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alann Sawyer, Arnaldo Valenzuela

August 06, 2025

Dealership Rating
Employee Rating

They treat with respect and dignity and they don’t keep you waiting too long for service. More

by willie_shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

August 01, 2025

Dealership Rating
Employee Rating

Mike was very attentive to my needs and wants for a vehicle and made it happen! Great personality and professionalism!!! Kudos to great talent! More

by Anita L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dalton

July 23, 2025

Dealership Rating
Employee Rating

Customer service was good , the client agent was polite and helpful. Appreciated the car wash. More

by gibson7923
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

July 20, 2025

Dealership Rating
Employee Rating

Fast and efficient blah blah blah blah and gobbledegook why I said what I had to say! More

by hank4902200050
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen , George

July 17, 2025

Dealership Rating
Employee Rating

Car makes a scrapping noise when backing out of garage. This noise stops when I take my foot off the brake. I brought my car in on Monday. I was told the noise was because a rear hatch was not attached cor More

by SABRINATERRY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen , never worked with the people but have to click this to submit

July 14, 2025

Dealership Rating
Employee Rating

The entire staff, especially the salesman and finance person was so helpful and patient with me while I trying to make the payment which was after banking hours. I don’t carry checks with me anymore! More

by anita distler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

July 13, 2025

Dealership Rating
Employee Rating

Receptionist was pleasant and friendly; I was immediately offered water. Michael Croom did another Great Job. More

by Deborah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 11, 2025

Dealership Rating
Employee Rating

Everyone at the dealership is always helpful. But yesterday, Allon Sawyer and his manager, I apologize, I forget his name, we’re wonderful. They helped me select a new car to lease. More

by mrsdrotar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allon Sawyer, the service person who helped me

July 04, 2025

Dealership Rating
Employee Rating

Michael Croom was the best. He made me feel very comfortable about buying a car. I would recommend anyone that I know to see Michael. More

by KMITCHELL227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

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