Dealership Experience
13 yrs, 7 mos
Industry Experience
31 yrs, 3 mos
Specialties & Trainings
Certifed Buick, GMC and Pre-Owned Vehicle Salesperson
115 Reviews
Write a Review115 Reviews of Michael Croom
October 01, 2025
Everyone is always professional, friendly and helpful no matter the department. They always make you feel welcome. matter the department. They always make you feel welcome. More
Other Employees Tagged: Kevin Walter, Mark Timen
October 01, 2025
Good customer service and great professional service on my car and the wait time was good my car and the wait time was good More
Other Employees Tagged: Mark Timen
September 18, 2025
Dave in service is the absolute best. Always makes sure I’m taken care of and he able to explain in detail what’s going on and rather or not it’s covered by warranty Always makes sure I’m taken care of and he able to explain in detail what’s going on and rather or not it’s covered by warranty More
September 15, 2025
Amazing Team ! They always make you feel like home before and after you purchase a vehicle ! They always make you feel like home before and after you purchase a vehicle ! More
Other Employees Tagged: Kevin Walter, Mark Timen , Dalton Perry & Tariq King
August 30, 2025
Nicole was extremely helpful and knowledgeable about the vehicle. The car was sold before we were ready to purchase and she and the Manager went out of their way to find another for us. The staff at Jay Bui vehicle. The car was sold before we were ready to purchase and she and the Manager went out of their way to find another for us. The staff at Jay Buick made us feel like family! More
Other Employees Tagged: Kevin Walter, Mark Timen , Nicole
August 28, 2025
Mike worked with Naldo and we really appreciated both of them and their involvement. I will say we are not happy to have to wait over a week to have a most likely faulty back safety sensor to be LOOKED A them and their involvement. I will say we are not happy to have to wait over a week to have a most likely faulty back safety sensor to be LOOKED AT on a car that was TWO DAYS OLD! The answer from someone in service was "sometimes it is the weather!" Please! That's not a valid answer and an insult to our intelligence and experience. We have had two previous enclaves and the safety sensors all worked for five years throughout all weather situations. The wait and snack area is really underwhelming compared to Aurora Ram and Tim Lally. At least refill the snacks while people are waiting for their repairs. I think the Floor Mgr. is Dalton? and he was very helpful and nice. More
Other Employees Tagged: Michelle in Warranty was great and so was Naldo. Very professional and forthcoming.

