Michael Dao
Michael Dao at Luther Bloomington Acura Subaru
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Michael Dao | Page 3

Accelerated Service Advisor

Luther Bloomington Acura Subaru

7801 Lyndale Ave S
Minneapolis, MN 55420

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4.9
331 Reviews

Dealership Experience

4 yrs, 11 mos

4.9

331 Reviews

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331 Reviews of Michael Dao

October 13, 2022

Dealership Rating
Employee Rating

Michael is the best! So helpful and friendly. I definitely trust him. Thank you Michael! I will request him next time I come. More

by KRIS.FIELDING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Dao

Oct 19, 2022

Luther Bloomington Acura Subaru responded

Kris.fielding, thank you for your kind words about Michael and this wonderful review! We appreciate your support and look forward to seeing you again soon.

October 08, 2022

Dealership Rating
Employee Rating

Michael was great! My car situation was a little tricky, but everyone was very nice and accommodating. Michael was very easy to get a hold of, pleasant and always kept More

by kelley.baumgartner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 19, 2022

Luther Bloomington Acura Subaru responded

Hi Kelley.baumgartner, thank you for taking the time to leave a review for us at Bloomington Subaru. We're happy we could meet your expectations! We are pleased to hear that everything you asked for was completed, that Michael was efficient and friendly and lastly that we have continued to do business with you, that makes us very happy! Thank you!

October 07, 2022

Dealership Rating
Employee Rating

fast service, good communication. walk-around video of service visit. will buy my next Subaru from here. I wish all Luther dealerships were this good. More

by ThillB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 19, 2022

Luther Bloomington Acura Subaru responded

Thillb, your wonderful feedback and rating mean a lot to us. We truly value all of our guests’ and take great care to ensure we are providing thorough, accommodating and caring experience for all of our guests with the expertise of our staff. We appreciate your patronage with Luther Bloomington Acura Subaru—we are here for you every step of the way.

October 07, 2022

Dealership Rating
Employee Rating

The service is always fast, friendly, and knowledgeable. I am always so appreciative of how easy they make getting my Subaru serviced. Tom is the best! More

by bmcgee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Nemitz, Tom Baddeley

Oct 19, 2022

Luther Bloomington Acura Subaru responded

Bmcgee, thank you for your kind review; we are happy to pass along your comments to Tom! We truly value all of our guests’ and take great care to ensure we are providing thorough, accommodating and caring experience for all of our guests with the expertise of our staff. Thank you!

October 07, 2022

Dealership Rating
Employee Rating

Service response has been very good. Michael was great giving me advise about repairs that could wait and ones that needed to be done right away. More

by jeff@bluemoonpro.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 19, 2022

Luther Bloomington Acura Subaru responded

Jeff@bluemoonpro.com, we really appreciate your great feedback! We are glad to hear that Michael was able to take care of you and steer you in the right direction. We appreciate your patronage with Luther Bloomington Acura Subaru—we are here for you every step of the way.

October 06, 2022

Dealership Rating
Employee Rating

The check in was really convenient and the guy there was amazing and knowledgeable. They did a great job and everything was completed on time. More

by BOBGRUENHAGEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Alex Anderson

Oct 19, 2022

Luther Bloomington Acura Subaru responded

Bobgruenhagen, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We surely hope to bring many more positive experiences for you both for many years to come.

September 30, 2022

Dealership Rating
Employee Rating

Michael is very thorough and was very helpful explaining the service to me. Service department always provides great service. More

by BARB.SENGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 09, 2022

Luther Bloomington Acura Subaru responded

Barb.senger, thanks for your great review, and for giving our dealership such a high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2022

Dealership Rating
Employee Rating

Very efficient and communicative. I understand staffing is low but our complimentary car wash was not complete. It looked like they wiped the front windshield and that’s it. More

by KAE.JULIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 10, 2022

Luther Bloomington Acura Subaru responded

Kae.julie, we strive for a high level of customer satisfaction in all aspects of our dealership. Glad that Michael was an effective communicator throughout the service visit. However, I am very sorry to hear that your vehicle did not receive the complimentary car wash upon completion. There may have been miscommunication about washing the vehicle and accidentally missed. I will provide coaching to our team to ensure we are being more attentive with this as we are aware how important every little detail is. We appreciate you bringing this to our attention so we may address this on our end. Please let us know if you have any additional questions about services you received and thank you again for choosing Bloomington Subaru!

September 28, 2022

Dealership Rating
Employee Rating

Always great service! From the mechanics to the service techs to our main contact when entering and exiting the building! Always exceptional service. I would highly recom More

by OLDHEN65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 13, 2022

Luther Bloomington Acura Subaru responded

Oldhen65, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2022

Dealership Rating
Employee Rating

Service appointment: Excellent communication, courteous and helpful team and a smooth process. The work took less time than originally estimated; I was able to chill in the lounge area and enjoy a cup of c More

by TRENTCAST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Larsen, Alex Anderson, SkyLynn Dunkley , Nhu Le, Joe Sorenson

Nov 13, 2022

Luther Bloomington Acura Subaru responded

Trentcast, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

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