Michael Dao | Page 4
Accelerated Service Advisor
Luther Bloomington Acura Subaru
7801 Lyndale Ave S
Minneapolis, MN 55420
Dealership Experience
6 yrs, 9 mos
332 Reviews
Write a Review332 Reviews of Michael Dao
September 26, 2022
Service appointment: Excellent communication, courteous and helpful team and a smooth process. The work took less time than originally estimated; I was able to chill in the lounge area and enjoy a cup of c and helpful team and a smooth process. The work took less time than originally estimated; I was able to chill in the lounge area and enjoy a cup of coffee while things got done. I'm looking forward to working with them again. More
Other Employees Tagged: Randy Larsen, Alex Anderson , SkyLynn Dunkley, Nhu Le, Joe Sorenson
September 24, 2022
I like everything about the dealership except the ability to reach the switchboard on the phone. Several times over the past year, I've called, got one ring, then the line disconnected. Tried the same, mul to reach the switchboard on the phone. Several times over the past year, I've called, got one ring, then the line disconnected. Tried the same, multiple times with the same result. Even a message saying "no one available would help. More
Other Employees Tagged: Leo Alas
September 23, 2022
I was extremely disappointed in the assessment of my car, I spent 4k , and asked if there were any foreseeable big problems and within 6 months I had another 2k fix that should have been for seen. I sold my I spent 4k , and asked if there were any foreseeable big problems and within 6 months I had another 2k fix that should have been for seen. I sold my Subaru and will never get another one. More
September 22, 2022
Willing to assist us in figuring out how to use our tire insurance plan to fix our rim. They worked with us to work through the issues and provide the best possible service. insurance plan to fix our rim. They worked with us to work through the issues and provide the best possible service. More
September 07, 2022
High end professionals in the shop as well as the service center desk. Working hard to make it fast and easy for the customer center desk. Working hard to make it fast and easy for the customer More
Other Employees Tagged: Anthony Johnson, Randy Larsen, Alex Anderson, Leo Alas, Tom Baddeley, Devon Kiltie, Alex Perez
August 29, 2022
they were very responsive and quick. i will come back to service my car here at acura. i will come back to service my car here at acura. More
Other Employees Tagged: Alex Perez
August 23, 2022
I appreciate how you kept working with me to find the problem with my Ascent. I wish it didn't take 3 visits to finally figure it out, but in the end, the problem is gone, and cannot be more grateful to problem with my Ascent. I wish it didn't take 3 visits to finally figure it out, but in the end, the problem is gone, and cannot be more grateful to be back and enjoying my Ascent again! More
August 17, 2022
I bought a 2021 Ascent and it’s been a lemon. Every oil change requires additional warranty projects. Luther pays for about half of them but all of the mn are manufacturing/new car issues from Su Every oil change requires additional warranty projects. Luther pays for about half of them but all of the mn are manufacturing/new car issues from Subaru. More

