Michael DeSalvo | Page 23

Extraordinarily Decent Automobile Dealer & Sales Staff I was pleasantly surprised with how decent the staff and Sales Person Mr. Jay Traner were. Absolutely did not demonstrate any pressure tactics. No gim I was pleasantly surprised with how decent the staff and Sales Person Mr. Jay Traner were. Absolutely did not demonstrate any pressure tactics. No gimmicks of usual car dealers who force you to come in, and make you commit to offers if purchasing the same day. No unsolicited emails or text messages or phone calls. Prompt communication to all my inquiries. I did not have to bargain one bit as the offer was perfect. They even purchased my BMW before the end of it's lease saving me more. Very knowledgeable of the vehicles. Highly professional behavior. This was the best experience I have ever had out of dozens of car purchase/leases I have been through, so much so I think I will be driving Alfa Romeos the rest of my life, with pleasure. More

by A. Ghori Verified Customer Verified Customer

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Best dealer experience I've ever had. The real deal. I've purchased/leased MANY cars in my life and Alfa Romeo of Strongsville was EASILY the best experience I've ever had. I live about an hour away so a I've purchased/leased MANY cars in my life and Alfa Romeo of Strongsville was EASILY the best experience I've ever had. I live about an hour away so all the negotiating was done via e-mail (as I requested) and not once was Jim Zabielski pushy or wanting me to come in or talk on the phone. All communication was prompt and nothing was ambiguous. The deal we landed on for a new Stelvio was outstanding, so outstanding that I questioned if they were just trying to get us into the door only to be blindsided by something not discussed. We skeptically visited the dealership the following day and EVERYTHING we discussed was delivered, as promised. We also had a trade in which they were very fair with as well. There were a few after sales pieces remaining (equity checks etc) that were delivered in a timely and courteous manner. When we came back in two weeks after the sale to pick up some accessories I had ordered, we were treated the exact same way as if we were buying another car. Jim & Alfa Romeo of Strongsville's the real deal. Probably the only car buying experience that I truly felt like it was a fair negotiation and they were never there to attempt to take advantage of us. We will absolutely be back. More

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Outstanding Salesman were knowledgeable, courteous and did not try and push the sale. This is the first time I experienced a car salesman that listened to what I Salesman were knowledgeable, courteous and did not try and push the sale. This is the first time I experienced a car salesman that listened to what I wanted and didn’t try to up sell me. All costs were as stated which was all a first for me. The entire team was outstanding. More

by ed h Verified Customer Verified Customer

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Oil change Jim was great as usual. Had me in and out in no time. Always smiling and helpful. Answered all of my questions. Top notch team! Jim was great as usual. Had me in and out in no time. Always smiling and helpful. Answered all of my questions. Top notch team! More

by Dukles Verified Customer Verified Customer

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Excellent Service Oil leak from Defective Oil Cap was addressed immediately and With Professionalism.. Service was impeccable and the car is running like new..Personn Oil leak from Defective Oil Cap was addressed immediately and With Professionalism.. Service was impeccable and the car is running like new..Personnel in all levels of the dealership are all , always pleasant and give accurate and precise Explanations regarding the service provided. More

by orlando_rodriguez Verified Customer Verified Customer

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Excellent experience. Both my salesperson, JT, and the Finance Manager, Mike, were extremely easy to deal with and very helpful in all respects. I leased from a experience. Both my salesperson, JT, and the Finance Manager, Mike, were extremely easy to deal with and very helpful in all respects. I leased from another state and they shipped my Alfa to me. More

by GLKERMAN2 Verified Customer Verified Customer

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Car is amazing Alfa truly outdid itself with this vehicle. Like any car buying experience we went back and forth on price never having leased before they were patien Alfa truly outdid itself with this vehicle. Like any car buying experience we went back and forth on price never having leased before they were patient even with the difficulty in the numbers we were able to get everything settled. Even with a small hiccup the dealership honored their word and we drove off Happy! We feel we got a great deal and great vehicle and that’s all one could ask for! More

by ROLLINDICE56 Verified Customer Verified Customer

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Very good experience JT Smith was friendly, knowledgeable, patient, efficient. He helped me navigate the car buying experience and put me at ease. I was very impressed w JT Smith was friendly, knowledgeable, patient, efficient. He helped me navigate the car buying experience and put me at ease. I was very impressed with him. I would highly recommend him to anyone considering buying a new car. More

by TT Verified Customer Verified Customer

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Solid Group These guys will go to work for you to get you into a vehicle if they can! They aren’t car salesmen, they are sales makers! Give them a shot and the fa These guys will go to work for you to get you into a vehicle if they can! They aren’t car salesmen, they are sales makers! Give them a shot and the favor will be returned! More

by Donz444 Verified Customer Verified Customer

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Great Service! I dealt with Mike and Ron and another gentleman. All were very knowledgeable and helpful. They worked to make a deal we were all comfortable with. I dealt with Mike and Ron and another gentleman. All were very knowledgeable and helpful. They worked to make a deal we were all comfortable with. More

by GLILLY17 Verified Customer Verified Customer

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