Michael Elkin | Page 24

Very positive experience. Everyone was very nice and respectful. My salesman Mike was honest and up front, never pressured me or made me feel uneasy. I will definitely buy from them in the future! respectful. My salesman Mike was honest and up front, never pressured me or made me feel uneasy. I will definitely buy from them in the future! More

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Mike was a great guy. Out of all dealerships mike helped me get in the right truck. Mike was very understanding a lot. Thank you me get in the right truck. Mike was very understanding a lot. Thank you More

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Had a great experience Everyone was nice and the process was simple and easy Mike Elkin is the Sales person to see makes great deals was wowed process was simple and easy Mike Elkin is the Sales person to see makes great deals was wowed More

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They were awesome and took care of me from beginning to end. Bought a 2019 2500 Ram. Mike Elkin help through the seemless process. It was as painless as it could be. end. Bought a 2019 2500 Ram. Mike Elkin help through the seemless process. It was as painless as it could be. More

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We came to Beaver looking for the perfect car for our family and Mike made sure we left with just that! Mike took his time with us and made the entire process seamless. We were "wowed" by Mike and the en family and Mike made sure we left with just that! Mike took his time with us and made the entire process seamless. We were "wowed" by Mike and the entire team at Beaver. If you are in the market for your next car we highly recommend dropping in to Beaver and asking for Mike! You won't be disappointed! More

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I was pleasantly pleased with the outstanding customer service from my sales guy Mike Elkin and how he went out of his way to help me. Every employee that I came in contact with pleasant. service from my sales guy Mike Elkin and how he went out of his way to help me. Every employee that I came in contact with pleasant. More

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Ask for Mike Elkin. I am and was very pleased with Ask for Mike Elkin. I am and was very pleased with the hospitality of the staff and salesmen from Beaver Toyota in St. Augustine. The only rea Ask for Mike Elkin. I am and was very pleased with the hospitality of the staff and salesmen from Beaver Toyota in St. Augustine. The only reason I did not put a full 10 on both was because we found the car on CarFax and because the completion time after we arrived on site to purchase my 2019 Tacoma was more than 4 hours. The 9 rating is primarily the result of and effort of Salesman Mike Elkin. Mike is amazingly relaxed and comfortable selling Toyota Tacomas. Then again, who wouldn't be? Those things sell themselves. However, Mike makes the process really smooth and was willing to establish an appointment for me for when I returned to purchase the Taco. Mike was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. Due to the unexpected high influx of customers, Mike was able to assist other customers, ensuring no one was left un assisted, while maintaining rapport with his current client, me. He goes above and beyond for his customers, by providing courtesy text for follow on benefit services for which he promised, and kept his promise. He helped as much as humanly possible and was clearly a hustler, never resting while other salesmen appeared to be lounging around smoking and joking. Great service and he knows his stuff. This was the easiest dealership I have worked with. Despite the 4 hour sales process, the finance man, I believe his name was John Hughes, was efficient and made sure that everything was covered at the best price in town. I had a wonderful experience purchasing a used Taco. The process was stress free and pleasant. I had a great experience at BTSA. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with BTSA. Now, when the time came to negotiating, a process not many look forward to, there does seem to be a pattern with Toyota dealerships across the nation. Don't get me wrong, the final price was absolutely fair and they gave me a good deal on my trade in. However, four different Toyota dealerships have made the same "mistake" when listing a price. Two Toyota dealerships in North Carolina, one in Louisiana and BTSA came to the table with an asking price slightly below the window price and a couple thousand under Blue Book. When the "negotiating" began the salesman comes back from the finance department stating "They made a mistake and this is a one time offer for this price because it is worth way more. If anything, if you do not accept this price the price will only go up." Whether or not that was a true statement, I don't know. But three other dealerships in two different states made the same mistake and declared the same procedure for further negotiations. This is hard to believe, but the bottom line was the price was fair and the service was great. The only thing I would change is my own body language. I was not on guard and Mike read me like a book. I saw a good deal and relaxed. He knew he had me on the line and the finance department reeled me in. More

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Came in to Beaver Toyota Got a new van they did wow us Came in to Beaver Toyota Got a new van they did wow us will be back again tha ks Mike Elkin for the van We love it Came in to Beaver Toyota Got a new van they did wow us will be back again tha ks Mike Elkin for the van We love it More

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Mike Elkin was very helpful, as was George May. They did all the impossible in getting me in a new car that fit my budget. all the impossible in getting me in a new car that fit my budget. More

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Mike/Jarrett were very helpful, listened to what I wanted without trying to sell me on things I didn't. It took all day (they were calling around checking every dealership around here for the truck I wanted) without trying to sell me on things I didn't. It took all day (they were calling around checking every dealership around here for the truck I wanted) to get the right deal for me. Ended up very satisfied with my purchase. Highly reccomend More

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