Michael Featherstone
Michael Featherstone at Northside Lexus

Michael Featherstone | Page 4

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.8
113 Reviews

Dealership Experience

5 yrs

Industry Experience

12 yrs, 8 mos

4.8

113 Reviews

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113 Reviews of Michael Featherstone

May 07, 2024

Dealership Rating
Employee Rating

No friendly dealer ship not options bad customer service not recommended bad interés 9.51 per cent More

by samayoaoscar58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Darrell Kennedy

May 07, 2024

Northside Lexus responded

I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

May 03, 2024

Dealership Rating
Employee Rating

The dealership is truly amazing from the moment you drive up. I loved the presentation of the vehicle I was there to purchase; sitting in the garage protected from the elements was a really nice touch. More

by A Sci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cullingford

May 03, 2024

Northside Lexus responded

We're delighted to know you appreciated the presentation of your vehicle at Northside Lexus. Our team always strives to provide a memorable experience from start to finish. Enjoy your new ride!

April 16, 2024

Dealership Rating
Employee Rating

Top notch facility with great service! Michael was very knowledgeable about the vehicle and Mason in finance was super easy to work with. Would highly recommend this dealership to anyone More

by SCFERR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten

Apr 17, 2024

Northside Lexus responded

We're glad to know that Michael and Mason made your experience at Northside Lexus a great one! Thanks for recommending us. Enjoy your new vehicle!

March 16, 2024

Dealership Rating
Employee Rating

We worked with Michael Featherstone about a 1. 5 years ago and my wife decided to buy a different vehicle. Once we knew that we wanted the new TX 500h, he was the first one we thought up. It was More

by SamGrad89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Kennedy

Mar 18, 2024

Northside Lexus responded

Sam, it's great to know that Michael and our team at Northside Lexus could assist you again with your new Lexus TX 500h purchase. We appreciate the trust you've placed in us! Enjoy your new ride!

March 09, 2024

Dealership Rating
Employee Rating

Beautiful building. Nice comfortable lounge with compliments coffee and snacks. Very pleasant waiting rooms. Friendly staff More

by Humayun78664
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino

Mar 11, 2024

Northside Lexus responded

We're happy to know you enjoyed our facilities and the complimentary amenities at Northside Lexus. Thanks for your positive feedback!

March 08, 2024

Dealership Rating
Employee Rating

This was a very good experience for me. This the first time I have ever purchased 2 vehicles from the same salesperson and that is saying a lot for me. Michael was patient and responsive th More

by gordon.wingate
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tanner Scogin

Mar 08, 2024

Northside Lexus responded

We're delighted to know that you had a positive experience with Michael and Tanner at Northside Lexus. Our team always aims to prioritize our customers' needs above all else, so it's great to see this reflected in your interactions. Thanks for recommending us - we appreciate the support!

February 08, 2024

Dealership Rating
Employee Rating

Fast, efficient friendly service. They will be my dealership of choice whenever I’m I. The market for a car again More

by tifmbrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino

Feb 08, 2024

Northside Lexus responded

We're delighted to know you found our service at Northside Lexus efficient and friendly! We look forward to being your dealership of choice in the future. Safe travels until then!

February 06, 2024

Dealership Rating
Employee Rating

Most amazing and professional salesman I have ever worked with. He communicated quickly and most importantly was very patient from the moment we arrived until the moment we drove off of the lot with our new More

by Brayan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2024

Northside Lexus responded

Brayan, we're delighted to know that Michael provided you with such a memorable experience here at Northside Lexus. We'll be sure to pass along your kind words and look forward to assisting you in the future! Enjoy your new vehicle!

February 05, 2024

Dealership Rating
Employee Rating

Michael Featherstone worked around my schedule to get purchase done! Vehicle delivery was fast and efficient! More

by cned8262
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino, Marcus Atkins

Feb 05, 2024

Northside Lexus responded

We're glad to know that Michael was able to accommodate your schedule and ensure a quick vehicle delivery at Northside Lexus. Thanks for sharing your experience!

January 13, 2024

Dealership Rating
Employee Rating

Exemplary customer service and professionalism. The transaction was completed in a timely manner and using high tech technology. More

by SAMALLAPARKER1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2024

Northside Lexus responded

We're glad to know you appreciated our customer service and professionalism at Northside Lexus. It's great that the transaction was completed efficiently with our high-tech approach! Thanks for sharing your experience.

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