Michael Featherstone
Michael Featherstone at Northside Lexus

Michael Featherstone | Page 4

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9
118 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

13 yrs, 2 mos

4.9

118 Reviews

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118 Reviews of Michael Featherstone

July 24, 2024

Dealership Rating
Employee Rating

I ordered my GX 550 over a year ago and it finally arrived. Victoria was a pleasure to deal with throughout the entire process from placing my deposit to making selections and answering my questions. More

by davidhansen936
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Victoria DeHoyos

Jul 24, 2024

Northside Lexus responded

David, we're delighted to hear that Victoria and Mike provided excellent service throughout your Lexus GX 550 purchase at Northside Lexus. Enjoy your new vehicle!

July 23, 2024

Dealership Rating
Employee Rating

Erica was very helpful in getting everything organized for me to buy the car. Michael made the process of picking up the car very smooth. More

by hemangdash
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino Burciu

Jul 23, 2024

Northside Lexus responded

We're delighted to hear that Erica and Michael made your car-buying experience smooth at Northside Lexus. Thank you for sharing this positive feedback!

June 18, 2024

Dealership Rating
Employee Rating

Michael and Erica were excellent! The service is exactly what we were looking for. We look forward to the Lexus experience. More

by dgray67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino Burciu, Caleb Vario , David Trice

Jun 18, 2024

Northside Lexus responded

Thank you for sharing your positive experience! We're delighted to hear that Michael and Erica provided the excellent service you were looking for at Northside Lexus. Enjoy your new Lexus journey!

May 11, 2024

Dealership Rating
Employee Rating

I am a new Lexus owner! I got the chance to work with Erica who helped me from start to finish. One of the easiest car purchasing process I’ve had in a long time. I cannot r More

by icoachd21
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 13, 2024

Northside Lexus responded

We're delighted to know that Erica made your car purchasing process smooth and easy at Northside Lexus. Thank you for recommending us, we hope you enjoy every mile in your new Lexus!

May 10, 2024

Dealership Rating
Employee Rating

Michael Featherstone took a great deal of time to educate us about our new Lexus and how to enjoy its many features. We would recommend Northside Lexus and Michael Featherstone to anyone looking for a new ca More

by SKOZICKYFISK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 13, 2024

Northside Lexus responded

We're so glad to know that Michael Featherstone was able to help you understand all the features of your new Lexus at Northside Lexus. Thanks for recommending us, we appreciate it!

May 07, 2024

Dealership Rating
Employee Rating

No friendly dealer ship not options bad customer service not recommended bad interés 9.51 per cent More

by samayoaoscar58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Darrell Kennedy

May 07, 2024

Northside Lexus responded

I'm sorry that we didn't leave a better impression during your visit. I would appreciate the opportunity to learn more about what transpired in order to improve your experience going forward. Please contact me at your earliest convenience. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

May 03, 2024

Dealership Rating
Employee Rating

The dealership is truly amazing from the moment you drive up. I loved the presentation of the vehicle I was there to purchase; sitting in the garage protected from the elements was a really nice touch. More

by A Sci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Cullingford

May 03, 2024

Northside Lexus responded

We're delighted to know you appreciated the presentation of your vehicle at Northside Lexus. Our team always strives to provide a memorable experience from start to finish. Enjoy your new ride!

April 16, 2024

Dealership Rating
Employee Rating

Top notch facility with great service! Michael was very knowledgeable about the vehicle and Mason in finance was super easy to work with. Would highly recommend this dealership to anyone More

by SCFERR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Wroten

Apr 17, 2024

Northside Lexus responded

We're glad to know that Michael and Mason made your experience at Northside Lexus a great one! Thanks for recommending us. Enjoy your new vehicle!

March 16, 2024

Dealership Rating
Employee Rating

We worked with Michael Featherstone about a 1. 5 years ago and my wife decided to buy a different vehicle. Once we knew that we wanted the new TX 500h, he was the first one we thought up. It was More

by SamGrad89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrell Kennedy

Mar 18, 2024

Northside Lexus responded

Sam, it's great to know that Michael and our team at Northside Lexus could assist you again with your new Lexus TX 500h purchase. We appreciate the trust you've placed in us! Enjoy your new ride!

March 09, 2024

Dealership Rating
Employee Rating

Beautiful building. Nice comfortable lounge with compliments coffee and snacks. Very pleasant waiting rooms. Friendly staff More

by Humayun78664
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino Burciu

Mar 11, 2024

Northside Lexus responded

We're happy to know you enjoyed our facilities and the complimentary amenities at Northside Lexus. Thanks for your positive feedback!

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