Jeff Cullingford

My wife and I went to Northside Lexus to look at cars and see what was available. Our 2014 Lexus CT200h had over 202,000 miles on it and we were going to buy a new car in the near future. We liked the Lexu see what was available. Our 2014 Lexus CT200h had over 202,000 miles on it and we were going to buy a new car in the near future. We liked the Lexus NX. From the moment we walk through the door we were treated with kindness and respect. We met with Hunter McRight and he showed us some of the NX's available via computer. When we walked outside, we fell in love with the NX we eventually purchased. Hunter was extremely helpful in working with our trade in and such, and we got an excellent deal on the new NX. In addition to his professional behavior as a salesman, he also told us to come back any time if we had a question about the many features available on the car. He would gladly walk us through the features, thus, getting the maximum use and enjoyment from our new, well optioned NX. We will always buy our cars from Northside Lexus in the future and, hopefully, Hunter will be there to work with us. More

by david@whiteleydesign.com Verified Customer Verified Customer

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I am very pleased with the excellent customer experience throughout the purchasing and financing experiences throughout the purchasing and financing experiences More

by jematt2s Verified Customer Verified Customer

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Northside has always been amazing until new management, it is not the same anymore. They just try to rush you out no personal treatment anymore. Tim Carmout always helped me, he was the absolute best. I it is not the same anymore. They just try to rush you out no personal treatment anymore. Tim Carmout always helped me, he was the absolute best. I have purchased multiple vehicles from him, I’m devastated that he is no longer there. I wasn’t even able to speak with a manager even after making an appointment, the manager had the salesman call me to cancel the appointment and only deal with the salesman. We had already spoken with the salesman who could not answer our questions that’s why I wanted to speak with a manager. It was such a bad experience that I just purchased my lease instead of buying a new vehicle or getting another lease just so I didn’t have to deal with this dealership anymore. Can’t say that I will be back. It’s so sad to write this since I have been a very loyal customer for many years. I do apologize for the negative review but this was my experience. More

by TXPROSERVE Verified Customer Verified Customer

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It has been a good process so far. We feel like we can call with any questions or concerns. We feel like we can call with any questions or concerns. More

by haroldkatie77 Verified Customer Verified Customer

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Mike Excellent to work with ! We have been Lexus customers for. 25 years and our daughters are now both clients. We highly recommend Mike , Lance and entire support team We have been Lexus customers for. 25 years and our daughters are now both clients. We highly recommend Mike , Lance and entire support team More

by jfhuston Verified Customer Verified Customer

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We are so happy and pleased with our experience with Doug and Northside. Very impressed 😁 and Northside. Very impressed 😁 More

by ksonnier73 Verified Customer Verified Customer

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Highly professional group of employees who show marked enthusiasm for their work. They treat customers in a very friendly manner and earn their respect because of their knowledge and openness. This begins enthusiasm for their work. They treat customers in a very friendly manner and earn their respect because of their knowledge and openness. This begins with the concierge or person at the front through everyone I have met in the organization. They try to make your decision easier and they certainly go out of their way to accommodate you. I really enjoy coming to the dealership and even waiting in the reception area having water or coffee. They are highly polished brand ambassadors for the dealership. I truly appreciate all of them. More

by linspear29 Verified Customer Verified Customer

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Great service provided by Mr. Brent Penn. Very knowledgeable and helpful as well. A must to do business with. Brent Penn. Very knowledgeable and helpful as well. A must to do business with. More

by amfonteneaux Verified Customer Verified Customer

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Had a wonderful experience getting my first Lexus! Everyone was super nice and we were in and out in about 2.5 hours. The car has been absolutely amazing and I don’t think I could ever go back to a no Everyone was super nice and we were in and out in about 2.5 hours. The car has been absolutely amazing and I don’t think I could ever go back to a non-Lexus. More

by Nikki Verified Customer Verified Customer

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Great people. Austin went above & beyond to make sure we were well taken care of & has reached out multiple times since From the time we arrived until we left the Austin went above & beyond to make sure we were well taken care of & has reached out multiple times since From the time we arrived until we left the finance office everything was as quick and easy as any vehicle purchase Ive ever made. I’ve bought lot of cars at multiple dealerships in my 57 years & Northside was hands down the best experience Ive ever had. Thanks again to Austin & everyone involved More

by cullenauctions Verified Customer Verified Customer

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