Jeff Cullingford

Mike Excellent to work with ! We have been Lexus customers for. 25 years and our daughters are now both clients. We highly recommend Mike , Lance and entire support team We have been Lexus customers for. 25 years and our daughters are now both clients. We highly recommend Mike , Lance and entire support team More

by jfhuston Verified Customer Verified Customer

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We are so happy and pleased with our experience with Doug and Northside. Very impressed 😁 and Northside. Very impressed 😁 More

by ksonnier73 Verified Customer Verified Customer

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Highly professional group of employees who show marked enthusiasm for their work. They treat customers in a very friendly manner and earn their respect because of their knowledge and openness. This begins enthusiasm for their work. They treat customers in a very friendly manner and earn their respect because of their knowledge and openness. This begins with the concierge or person at the front through everyone I have met in the organization. They try to make your decision easier and they certainly go out of their way to accommodate you. I really enjoy coming to the dealership and even waiting in the reception area having water or coffee. They are highly polished brand ambassadors for the dealership. I truly appreciate all of them. More

by linspear29 Verified Customer Verified Customer

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Great service provided by Mr. Brent Penn. Very knowledgeable and helpful as well. A must to do business with. Brent Penn. Very knowledgeable and helpful as well. A must to do business with. More

by amfonteneaux Verified Customer Verified Customer

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Had a wonderful experience getting my first Lexus! Everyone was super nice and we were in and out in about 2.5 hours. The car has been absolutely amazing and I don’t think I could ever go back to a no Everyone was super nice and we were in and out in about 2.5 hours. The car has been absolutely amazing and I don’t think I could ever go back to a non-Lexus. More

by Nikki Verified Customer Verified Customer

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Great people. Austin went above & beyond to make sure we were well taken care of & has reached out multiple times since From the time we arrived until we left the Austin went above & beyond to make sure we were well taken care of & has reached out multiple times since From the time we arrived until we left the finance office everything was as quick and easy as any vehicle purchase Ive ever made. I’ve bought lot of cars at multiple dealerships in my 57 years & Northside was hands down the best experience Ive ever had. Thanks again to Austin & everyone involved More

by cullenauctions Verified Customer Verified Customer

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Josh is a great salesman; he listens and knows exactly what I am looking for. what I am looking for. More

by VELCUESTAS Verified Customer Verified Customer

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As positive reviews have become the standard for acknowledging outstanding service, I wanted to take this opportunity to commend William for the remarkable experience he provided during our recent v acknowledging outstanding service, I wanted to take this opportunity to commend William for the remarkable experience he provided during our recent visit. From the moment we arrived at the dealership, William greeted us warmly, demonstrated knowledge, and focused entirely on helping us find the perfect vehicle—always patient, never pushy. My wife, who enjoys thoroughly exploring her options before making a decision, was given every chance to test drive multiple vehicles. William happily retrieved a variety of keys, ensuring she experienced each car firsthand. Throughout the process, he answered every question with clarity and made what could have been an overwhelming experience feel seamless and enjoyable. It’s truly uncommon to encounter someone who blends professionalism with genuine care. William stands out as a valuable asset to your team, and thanks to his dedication, we left feeling confident and satisfied with our purchase. Thank you for your patience and time. I will absolutely be recommending your dealership to friends and family. More

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So far the experience has been good, but I do feel that Acura has better accommodations when it comes to dropping off a vehicle after 5pm and getting you lined up with a loaner vehicle. Where Lexus requi Acura has better accommodations when it comes to dropping off a vehicle after 5pm and getting you lined up with a loaner vehicle. Where Lexus requires you to be there before 3:30 pm if you need a loaner vehicle or at least that was my first interaction, definitely feel like Gillman Acura jumps through hoops to take care of business. Also do find it somewhat difficult to get ahold of finance department about a question I had on a warranty that I purchased, never got a call back on first attempt. More

by mfdflores Verified Customer Verified Customer

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Larry was disappointing, although we were told by the financial department that we could bring our trade in title the next day; Larry insisted on accompanying us home to Cypress for the title. To add ins financial department that we could bring our trade in title the next day; Larry insisted on accompanying us home to Cypress for the title. To add insult to injury, he later called to ask that we inspect our newly bought car and email the report or return that day for the inspection which he had forgotten to do. We chose to return the next day. Larry's mistrust of us was unwarranted. More

by hbecky8289 Verified Customer Verified Customer

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