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Michael Finn
470 Reviews
Mike has been with the Glen Toyota family for many years. Mike is skilled at his trade of assisting customers with their finance options, yet Mike is more skilled at satisfying customers and making their buying experience the best it can be. Feel free to contact Mike for assistance.
Read moreDealership Experience
12 yrs, 7 mos
470 Reviews of Michael Finn
August 16, 2023
Some experiences were good, others have been frustrating. It's been 2 weeks and I am still waiting for my second key and a replacement bumper. I have made 3 trips in to the dealership and still have not be It's been 2 weeks and I am still waiting for my second key and a replacement bumper. I have made 3 trips in to the dealership and still have not been able to get the key. I would think some arrangements could be made to have it available even if the used car manager is out a lot. Or someone should be calling me to let me know when the person who has it is in the office. Hard to believe he hasn't been there in 2 whole weeks. I don't feel I got a good deal on the vehicle, but that is largely on me for not doing a better job negotiating. Also was very disappointed in the finance rate, I went in to get the 5.49% advertised, but then they offered me a used vehicle and the rate from Toyota skyrocketed in spite of my excellent credit rating... Was there a better rate out there? I don't know, I should have waited until I could shop around, so again, that is on me. Overall, the dealership hasn't done anything wrong, I am just frustrated at having to chase after details like the key and the bumper. I am hoping to have positive experiences with the service department, but can't speak to that yet. More
by BLUEDOG725
Verified CustomerOther Employees Tagged: Darluis Cruz, John Kraiza
August 12, 2023
I have been customer of Glen Toyota forever. Always best cars and service. Recommend to everyone no obe better than Glen Always best cars and service. Recommend to everyone no obe better than Glen More
by felruff
Other Employees Tagged: Bob Baran, Bruce Rosales, William Hughes, Freddy Padilla , Kelsey Cimillo, Juan Cordon
July 27, 2023
My experience with salesman Raphael Ortiz was great. I would recommend him 100% very good at explaining all my options in purchasing my new 4Runner TRD. I am very glad I made the trip from Sussex County I would recommend him 100% very good at explaining all my options in purchasing my new 4Runner TRD. I am very glad I made the trip from Sussex County the local dealer was difficult to negotiate with on prices. Also, Mike was helpful with information on warranty coverage. More
by Johnduzich
Other Employees Tagged: Rafael Ortiz
July 16, 2023
They were of good service and patient with me ,I would recommend any one to them. Thank you for your service. recommend any one to them. Thank you for your service. More
by CHERINETHOMAS275
Other Employees Tagged: Bob Baran, Bruce Rosales, William Hughes, Freddy Padilla , Kelsey Cimillo, Juan Cordon
July 10, 2023
Awesome place to do business! Will recommend all friends and family! Very knowledgeable and patient Will recommend all friends and family! Very knowledgeable and patient More
by Javi
Other Employees Tagged: Bob Baran, Joe Esposito, Bruce Rosales , Javier Flores, John Kraiza, Genaro Rosario
July 04, 2023
From Tom the salesman to Micheal the finance manger all made us feel very comfortable in the buying process made us feel very comfortable in the buying process More
by amg7699
Other Employees Tagged: Bruce Rosales , Tom Jacobsen
July 03, 2023
Friendly and courteous service, Jorge fully explained all the detailed about the car as well as Toyota certified coverage. DMV and insurance transfers were done at the spot. I am very satisfied about the ser the detailed about the car as well as Toyota certified coverage. DMV and insurance transfers were done at the spot. I am very satisfied about the service. More
by GURDEVSB
Other Employees Tagged: Jorge Prada
June 27, 2023
I came to this dealership and the second I walked into the door I saw the car I wanted. Ortiz helped me right away and worked out an amazing deal for me and I am so grateful. I definitely would recommend the door I saw the car I wanted. Ortiz helped me right away and worked out an amazing deal for me and I am so grateful. I definitely would recommend this place they don’t rip people off like most dealerships do More
by kayleepilger
Other Employees Tagged: Ortiz
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