Michael Fotie | Page 5

Everyone was very friendly and they finished the service in less than thirty minutes. I have never had a bad experience with planet Nissan. in less than thirty minutes. I have never had a bad experience with planet Nissan. More

by OSCARPAGAN Verified Customer Verified Customer

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The service was great. It was timely and very well communicated. Overall experience was fantastic. It was timely and very well communicated. Overall experience was fantastic. More

by JOSH.JOHNSON Verified Customer Verified Customer

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My last visit was wonderful. ..it appears my issue was addressed... I'm very happy ..it appears my issue was addressed... I'm very happy More

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Was a great experience, very comfortable atmosphere with lots of helpful and friendly staff. I have already recommended them to some of my friends and colleagues. lots of helpful and friendly staff. I have already recommended them to some of my friends and colleagues. More

by OCASCOS Verified Customer Verified Customer

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Mr Fotie always professional and friendly. He would answer my questions and give professional advice. He is on time. He would answer my questions and give professional advice. He is on time. More

by BLUEDEW45 Verified Customer Verified Customer

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Excellent. My experience is always great. Ken is always a pleasure in providing services to my needs My experience is always great. Ken is always a pleasure in providing services to my needs More

by RONDREA.HOWARD Verified Customer Verified Customer

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They always answer the phone, never leave you on hold for too long. Appt. Scheduled with no problem too long. Appt. Scheduled with no problem More

by NISMO0709 Verified Customer Verified Customer

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Service was very attractive too my issue with my 2025 Nissan Kicks. Particular shoutout to service manager and Ken. Nissan Kicks. Particular shoutout to service manager and Ken. More

by RSTDIXON Verified Customer Verified Customer

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Thanks Nissan for helping me . . service was fast , and the response trough text message was very good. Happy holidays to the Nissan team . . service was fast , and the response trough text message was very good. Happy holidays to the Nissan team . More

by MISSGLS9 Verified Customer Verified Customer

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Bought my 2025 nissan sentra from planet nissan in October 2025 with 6 miles on it. The driving test had an issue where a malfunction for the cruise control popped up on the screen and persisted thro October 2025 with 6 miles on it. The driving test had an issue where a malfunction for the cruise control popped up on the screen and persisted through the drive and the cruise control did not work. They switched it with a new one, same miles same everything just different VIN. I drive off the lot with the replacement one and within 10 minutes, that same malfunction popped up and the cruise control does not work. Since October 3rd, I have had to sit in their lobby for 3 plus hours twice while they replaced the supposed parts that fix the issue, and after the 2nd time driving it off the lot and it didn't work, I took it back on the same day and they gave me a loaner while they tried fixing it. It has been nearly a month since I dropped it off, a brand new 2025 6 mile odometer vehicle that I have continued to pay for monthly and haven't gotten a single update even though I call. This is by far the worst experience I have ever had at a dealership and they have done nothing but ask me to update them on the mileage of the loaner so they can update the loaner agreement. This is not how you treat brand new customers because this leaves a lasting impression when it's time to get a new car. More

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