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Michael Fotie
Michael Fotie at Planet Nissan

Michael Fotie | Page 6

Service Manager

Planet Nissan

5850 Centennial Center Blvd
Las Vegas, NV 89149

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4.5
321 Reviews
4.5

321 Reviews

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321 Reviews of Michael Fotie

December 12, 2025

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Employee Rating

Service Representative was very good at communicating with me about what my vehicle needed. After going over my vehicle, she worked with me to select what was to be done. More

by Randy D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie

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Dec 15, 2025

Planet Nissan responded

Thank you for your feedback. We appreciate you recognizing the care and attention our service team provides, and we’re glad to hear your experience was a positive one. We look forward to assisting you again in the future.

November 30, 2025

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Alex was my service provider and he was excellent. Only issue is my heater still does not work so I’m bringing my car back this week. More

by PaulH
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex in service

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Dec 02, 2025

Planet Nissan responded

Thank you for sharing your feedback and for recognizing Alex’s excellent service. We’re sorry to hear that your heater issue wasn’t fully resolved; we appreciate you allowing us to take another look. Please bring your vehicle in at your earliest convenience, our team will make it a priority to diagnose and fix the problem correctly. We’re here to make things right.

November 29, 2025

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Service Representative was helpful. Staff was very attentive due to me being handicap. We discuss other service options for my car. More

by hfcyf1
Workmanship
Service Time
Recommend Dealer
Yes
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Dec 02, 2025

Planet Nissan responded

Thank you for taking the time to share your experience. Your comfort and care are always a priority for us. We appreciate your visit and look forward to assisting you again.

November 24, 2025

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Been taking my 2023 Nissan Pathfinder for an oil change always get my appointment in a reasonable time and when I get there they care my vehicle at the time the appointment was scheduled More

by Spiri37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Planet Nissan responded

Thank you for your kind words! We’re thrilled to hear that your service appointments have been timely and convenient. Our team works hard to make sure every visit is smooth and efficient, and we appreciate your continued trust in us to care for your 2023 Pathfinder. We look forward to seeing you again for your next service!

November 22, 2025

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Very nice people at Planet Nissan and they do a great job. Also delivered on time with a wash and vacuum. More

by RFRANCIS870
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Planet Nissan responded

Thank you for your kind feedback! We’re glad to hear our team provided timely service and took care of your vehicle with a wash and vacuum. We appreciate your trust in Planet Nissan and look forward to serving you again!

November 20, 2025

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They were professional and got me in and out in a reasonable time. My car was returned to me in the good condition. More

by MARYCROSS2222
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Recommend Dealer
Yes

Other Employees Tagged: Jason

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Nov 26, 2025

Planet Nissan responded

Thank you for your feedback! We’re glad our team made your visit quick and returned your car in great condition. We appreciate your business!

November 09, 2025

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I already left my concerns with Mike the service manager a week ago and have not heard back!!! More

by JENNIFERCOHEN60
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: KENNETH service tech is an idiot!!!

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Nov 25, 2025

Planet Nissan responded

Hi Jennifer, we sincerely apologize that you haven’t received a follow-up after sharing your concerns with Mike. That’s not the level of communication we strive for. We’ve made sure your feedback has been brought to his attention again, and someone from our management team will be reaching out right away to assist you. Thank you for your patience and for allowing us to make things right.

Nov 29, 2025

JENNIFERCOHEN60 responded

I still haven’t heard anything back from Mike the service manager! I need to bring my car in and will not go in for fear I’ll run into Kenneth the gnome!

Nov 30, 2025

JENNIFERCOHEN60 responded

Good luck!

November 05, 2025

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Employee Rating

Thank Sonja for speedy service, unfortunately it seems that someone forgot to fille mom’s window washer fluid. I will get by this week to correct this error More

by Gerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 02, 2025

Planet Nissan responded

Thank you for your feedback! We’re glad Sonja provided speedy service, and we apologize for the oversight with the window washer fluid. We look forward to seeing you this week to make sure everything is taken care of.

November 01, 2025

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Sold me a lemon and is leaving me to deal with it haha got 4 alignments on my truck and everyone in that building seems to have their heads cocked to the right if they think my steering wheel is straight. More

by SALEEMSARKIS916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 02, 2025

Planet Nissan responded

We’re sorry to hear about your experience and appreciate you sharing your feedback. We take all concerns seriously and will review this situation internally to ensure improvements are made.

November 01, 2025

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Excellent service and The best sales men, they were personable and very knowledgeable . Very satisfied More

by kreitlows
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Ayerle

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Dec 02, 2025

Planet Nissan responded

Thank you for your kind words! We’re delighted our sales team could provide knowledgeable and personable service. It’s great to hear you’re very satisfied with your experience!

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