Michael Gerbick | Page 2

Johnny was a pleasure to work with: responsive, professional, patient, and made one of my least favorite transactions, pleasant:) He is knowledgeable and admits when he does not have all details et professional, patient, and made one of my least favorite transactions, pleasant:) He is knowledgeable and admits when he does not have all details etc. Went above and beyond to cater to my needs with respect to time etc. I would 100% recommend working with Johnny if you don’t want the traditional obnoxious dealership experience! More

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This is our third vehicle purchase from Volvo Cars Mall of Georgia. Many new faces, same professionalism and customer care! of Georgia. Many new faces, same professionalism and customer care! More

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My husband and I started the day at Volvo Mall of GA. We had planned to go to several dealerships that day, but found a S60 that met all our needs. It helped tremendously that the Volvo was pre-certified. had planned to go to several dealerships that day, but found a S60 that met all our needs. It helped tremendously that the Volvo was pre-certified. We found the staff friendly, knowledgeable, and very helpful. We would recommend Jim Ellis Volvo to friends and family. More

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Recently had a most dehumanizing experience from the store manager and service Manager, neither of which have any experience working on cars. After three years of being a customer and having my CPO serv store manager and service Manager, neither of which have any experience working on cars. After three years of being a customer and having my CPO service checks done diligently, went in for an oil change and a fuel induction they recommended. Now at 100k it had never had a fuel induction. My car was in perfect health when I dropped it off and I got it back with it shaking when I turn it off and the engine sounding rough. They not only denied any responsibility but claimed my car had vibration issues in the past. Every service my car has had is documented which shows it never has had vibration issues. The dishonesty and refusal to take responsibility is wrong, callow and unprofessional. More

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They did a great job. This was our second time getting a car from this dealer. It was a very fast process to buy and get delivery. car from this dealer. It was a very fast process to buy and get delivery. More

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Volvo Mall of Georgia exceeded my expectations. The staff was genuinely interested in bringing together a transaction that worked for both parties staff was genuinely interested in bringing together a transaction that worked for both parties More

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Ashley made my purchase a fantastic experience! I drove five hours to get the car she gave me such a great deal! She is knowledgeable, professional and no pressure kind of salesperson. Had one very minor i five hours to get the car she gave me such a great deal! She is knowledgeable, professional and no pressure kind of salesperson. Had one very minor issue and the General Manager, Michael Gerbick, went above and beyond to make it correct! Overall great experience and definitely will purchase my next Volvo here! More

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A great team of people took good care of all our concerns and needs. Everyone was nice and very friendly. Anita & Ashley did a great job. and needs. Everyone was nice and very friendly. Anita & Ashley did a great job. More

by sharman_lea Verified Customer Verified Customer

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