Michael Giusto | Page 18

More follow-up would be nice regarding status on your car. I had to call twice, once to check if the part ordered had arrived to get my car fixed and the second time was to ask on the status of the repa car. I had to call twice, once to check if the part ordered had arrived to get my car fixed and the second time was to ask on the status of the repair. More

by MAYRAJANET18 Verified Customer Verified Customer

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Generally a pleasure to work with, by providing consistent and reliable service through convenient scheduling that works with my schedule. consistent and reliable service through convenient scheduling that works with my schedule. More

by CAR4U0HTML Verified Customer Verified Customer

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They were fast and efficient as well as really kind. I will be happy to go back! I will be happy to go back! More

by JPIRCHER Verified Customer Verified Customer

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Keith Becker and Michael Giusto are an excellent service director and service manager respectively. They place the customer first. director and service manager respectively. They place the customer first. More

by JHDI_HAT Verified Customer Verified Customer

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The service department needs to wake up. They not detect oil leak on brand new 2023 Outlander from oil pan. I had to tell them! The car was at their service department several times at oil They not detect oil leak on brand new 2023 Outlander from oil pan. I had to tell them! The car was at their service department several times at oil change. So since the car is still under warranty they tried to fix it 2 times already and guess what the oil pan is still leaking - I will get back to them on this. In general guys sound professional and polite, but just be aware Mike Giusto Service Manager, after first time service technician failed to fix oil leak I brought the car back to show them oil is still leaking , Mike kept me over there for 2 hours and then came to me and said they can fix oil leak if I do additional service, this means differential oil change and drive battery calibration for around $1000 out of my packet. What the scam! Overall dealership sales department and customer service 5 starts but steer clear from service department since it looks like they don’t know what they are doing. . Just last minute if you change oil with them they will not replace your oil filter, it is confirmed by my trustful mechanic. More

by TABOAN Verified Customer Verified Customer

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Biggers Mitsubishi is a quality dealership that has provided me peace of mind for over 20 years with my Mitsubishi vehicles. provided me peace of mind for over 20 years with my Mitsubishi vehicles. More

by PTANKERSLEY Verified Customer Verified Customer

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Mike and Keith have my back. For nearly 20 years, I have trusted them. Their Service department is extraordinary because the customer comes first. Highly recommend they and For nearly 20 years, I have trusted them. Their Service department is extraordinary because the customer comes first. Highly recommend they and their service team at Biggers Mitsubishi. More

by Familyguy123 Verified Customer Verified Customer

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Service department is great. I called in the morning to see if they had time to do an oil change. Jose was able to get me in at 1:30. Service has always been able to help me o I called in the morning to see if they had time to do an oil change. Jose was able to get me in at 1:30. Service has always been able to help me out when I called. I also needed new tires so they were kind enough to give me a loaner which I appreciated.. More

by gartnerkl Verified Customer Verified Customer

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In regards to the dealership. The service quality that this dealership offers is superior and their rival competition cannot even match the level quality of treatment that I recie The service quality that this dealership offers is superior and their rival competition cannot even match the level quality of treatment that I recieve. More

by italoboy1935 Verified Customer Verified Customer

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Jose Perez& mechanic Kurt were very kind &helpful. All service& office staff are always polite.I would highly recommend purchasing from them & servicing your car there. All service& office staff are always polite.I would highly recommend purchasing from them & servicing your car there. More

by EP Verified Customer Verified Customer

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