Jim Casey
Jim Casey at Biggers Mitsubishi

Jim Casey

Sales Manager

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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5.0
156 Reviews
5.0

156 Reviews

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156 Reviews of Jim Casey

May 02, 2026

Dealership Rating
Employee Rating

Not happy with Jose Perez. He checked everything ok without actually doing the job. The oil was never changed. It appears to have a brownish color. The windshield has 2 chips, More

by myjsph_trd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Hess, Rafal Sterkowiec, Jose Perez , Tyler was a good salesperson.

May 07, 2026

Biggers Mitsubishi responded

Please reachout to Brian Hess at the store since this platform does NOT give us your name. Thank you.

May 01, 2026

Dealership Rating
Employee Rating

Amazing to work with, easiest car purchase we’ve ever had. The team was very relatable and understanding. 100% recommend, we will be returning. More

by jamienhenke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rafal Sterkowiec

May 12, 2026

Biggers Mitsubishi responded

Thank you for the amazing 5-star review! We’re thrilled to hear this was the easiest car purchase you’ve ever had. Our team works hard to create a comfortable, relatable, and stress-free experience for every customer, so your feedback means a lot to us. We truly appreciate your recommendation and look forward to welcoming you back to Biggers Mitsubishi in the future!

March 21, 2026

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Employee Rating

I had an EXCELLENT EXPERIENCE with Biggers! ! Bryan was very Extremely helpful with my car buying experience, and Jim was also very helpful. Everyone that I came into contact with was great. D More

by morsmith65
Recommend Dealer
Yes

Other Employees Tagged: Brian Hess , Darien Ivery, I don’t know if my sales rep is on list

Apr 20, 2026

Biggers Mitsubishi responded

Thank you so much for your amazing review, morsmith65! We’re thrilled to hear you had an excellent experience with us. Bryan, Jim, and Darren will be especially happy to know their efforts made such a positive impact. It’s great to hear Bryan helped put you at ease and made sure you felt comfortable every step of the way. We’re also glad you appreciated the efficient, straightforward process—we know your time is valuable! Enjoy your new vehicle, and we look forward to seeing you again!

February 25, 2026

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The personnel were friendly, professional and not pushy. It was a very pleasant business experience where I will be recommending this dealership. I dealt with Nate (forgot last name), a new sales represent More

by ttron59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate (new sales person)

Mar 05, 2026

Biggers Mitsubishi responded

Hi Tim, thank you for the great review! ⭐ We’re glad to hear you had such a pleasant and comfortable buying experience with our team at Biggers Mitsubishi. Providing a friendly, professional, and pressure-free environment is exactly what we aim for, so it’s wonderful to know that stood out during your visit. It’s also great to hear that Nate made a strong impression while helping with your purchase. Even though he’s new to the team, we’re excited to see him already delivering such a positive experience. We’ll be sure to pass along your kind words to him and to Jim Casey as well. Thank you for your recommendation and for choosing Biggers Mitsubishi. Enjoy your new vehicle, and we look forward to assisting you again in the future!

January 16, 2026

Dealership Rating
Employee Rating

very friendly and professional service excellent help with show car and driving highly recommended Rafal, Jim and Arnold More

by kkozu77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Rafal Sterkowiec, Arnold Hernandez, Jose Perez , Jeremy Brennan, Darien Ivery

Jan 17, 2026

Biggers Mitsubishi responded

Thank you so much for the 5-star review and your kind words! We’re thrilled to hear you received friendly, professional service and had a great experience with Rafal, Jim, and Arnold. Our team truly appreciates your recommendation and we’re glad we could make the process enjoyable for you. Thank you for choosing Biggers Mitsubishi — we look forward to helping you again in the future!

January 15, 2026

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Salesperson was friendly and every helpful tool the time to explain everything and show me different cars and options. More

by Salgadooscar448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Payne

Jan 17, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re happy to hear that our salesperson provided friendly, helpful service and took the time to explain everything and show you different vehicles and options. We strive to make the process informative and stress-free, and we’re glad you had a great experience. Thank you for choosing Biggers Mitsubishi — we appreciate your business!

January 10, 2026

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Employee Rating

We had an exceptional experience at Biggers Mitsubishi, and I can’t say enough good things about our sales staff, Rafal and Jim. From start to finish, the entire purchase process was incredibly professiona More

by mmcanj08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafal Sterkowiec

Jan 17, 2026

Biggers Mitsubishi responded

Thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear that your daughter’s first car-buying experience was smooth, professional, and stress-free. Rafal and Jim truly care about providing respectful, transparent, and informative service, and it means a lot to know they made such a positive impression. Buying a first vehicle is a big moment, and we’re honored that you chose Biggers Mitsubishi to be part of it. We appreciate your kind words about our team and dealership, and we’re so happy your daughter drove away confident and excited about her new car. Thank you again for your recommendation — we look forward to helping your family for many years to come!

December 28, 2025

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I've been a loyal Mitsubishi customer for over 20 years. And I've had a relationship with the service dept @ Biggers Mitsu since my local Schaumburg Mitsu dealership closed. I have been very happy with the More

by ChuckWalters64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Rafal Sterkowiec, Jose Perez , Darien Ivery

Dec 29, 2025

Biggers Mitsubishi responded

Thank you so much for your loyalty to Mitsubishi and for trusting the Biggers Mitsubishi team over the years. We’re thrilled to hear that your experience upgrading to the Outlander was a great one. Darien and Jim will be so happy to know their knowledge, professionalism, and friendly approach made the process smooth and comfortable for you. We truly appreciate your kind words and your “11 out of 10” rating — that means a lot to us. We look forward to continuing to take great care of you and your vehicle for many years to come! Thank you again for being part of the Biggers Mitsubishi family.

December 28, 2025

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Employee Rating

David was great! Not pushie at all. Everyone took their time. My wife and I didn’t feel rushed at all. More

by makichicago
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Nauraiz , David Payne

Dec 29, 2025

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re happy to hear that David and our team provided a relaxed and comfortable car-buying experience. We believe taking the time to answer questions—without pressure—makes all the difference. We truly appreciate your business and hope you’re enjoying your new vehicle. Please let us know if we can help with anything in the future!

December 12, 2025

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Employee Rating

The dealership is a class A operation. ....they're up front honest and not crooked when conducting a car purchase transaction More

by varc1268
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darien Ivery

Dec 18, 2025

Biggers Mitsubishi responded

Thank you so much for your thoughtful review! We’re honored by your kind words and thrilled to hear that your experience with our team — especially Jim and Darien — reflected the honesty, transparency, and integrity we strive for in every sale. At Biggers Mitsubishi, we believe that buying a car should feel exciting and stress-free, never pressured or unclear. Your feedback reaffirms that commitment, and we truly appreciate you taking the time to share it. Enjoy your new Mitsubishi, and don’t hesitate to reach out if there’s anything we can assist with down the road! — The Biggers Mitsubishi Sales Team

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