Michael Giusto

Biggers Mitsubishi responded

Hi tevemith, Thank you so much for your continued loyalty and for sharing such a thoughtful review! We’re honored to have earned your trust over the years across four vehicles — that truly means a lot to our entire team. We’re especially glad to know that even without an appointment, you’ve consistently felt valued and well taken care of. Making every customer feel like a priority is exactly the kind of experience we aim to deliver. Your recommendation is the highest compliment we can receive — thank you again for being part of the Biggers Mitsubishi family! Warm regards, The Biggers Mitsubishi Team

Biggers Mitsubishi responded

Thank you for sharing your feedback. We sincerely apologize for your experience with our service manager — this is not the level of service we strive to provide. We take your concerns very seriously and would like the opportunity to discuss this further and make it right. Please contact our management team at your earliest convenience.

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad we could get you in quickly and complete your service on time. We truly appreciate you choosing Biggers Mitsubishi!

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear our team was pleasant and efficient, and that your service was completed to your satisfaction. We look forward to seeing you for your next oil change in a few months and truly appreciate you choosing Biggers Mitsubishi!

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear that our team continues to provide friendly and knowledgeable service. We truly appreciate your kind words and your continued trust in Biggers Mitsubishi!

Biggers Mitsubishi responded

Thank you for sharing your feedback. We sincerely apologize for your recent experience and any frustration caused by the billing and service process. This is not the standard we aim to provide, and we’d like the opportunity to review your visit and address your concerns. Please contact our management team at your earliest convenience so we can work toward a resolution.

Biggers Mitsubishi responded

Thank you for your feedback. We’re glad to hear that the rest of our team provided a positive experience, and we sincerely apologize if Michael came across as pushy. Your experience is important to us, and we’ll review this internally to ensure our recommendations are always clear and respectful. Please reach out to our management team if you’d like to discuss this further.

Biggers Mitsubishi responded

Thank you for sharing your feedback. We sincerely apologize that you witnessed this behavior, as it does not reflect the professional and respectful environment we strive to maintain. We take your concerns seriously and will address this internally. Please reach out to our management team if you’d like to discuss your visit further.

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re thrilled to hear you consistently receive excellent service and trust our team to answer your questions. We truly appreciate your loyalty to Biggers Mitsubishi!