Michael Grasso | Page 13
Service Consultant
Acura Of Pembroke Pines
15601 Pines Blvd
Pembroke Pines, FL 33027
Dealership Experience
4 yrs, 11 mos
Industry Experience
23 yrs, 11 mos
Languages Spoken
English
573 Reviews
Write a Review573 Reviews of Michael Grasso
August 31, 2024
Thank you for all your service It was excellent and fast I would recommend you to everyone fast I would recommend you to everyone More
Other Employees Tagged: Jordan Ferber, Ryan Reeves, Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez, Giovanni Vargas
August 29, 2024
My service advisor was professional, thorough and got me out the door in less than an hour. I was very happy with the service that was provided. Thank You! out the door in less than an hour. I was very happy with the service that was provided. Thank You! More
Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez
August 23, 2024
Excellent service and the staff were very attentive and courteous. I personally drove to the Pembroke Pines Acura location to avoid having services at the Miami Location. Very satisfied ! courteous. I personally drove to the Pembroke Pines Acura location to avoid having services at the Miami Location. Very satisfied ! More
August 09, 2024
My experience during service was great. My Service Advisor was very pleasant and the work was done timely. My car was also cleaned by the dealer. My Service Advisor was very pleasant and the work was done timely. My car was also cleaned by the dealer. More
Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez, I cannot remember who was my service advisor, but he was very pleasant.
August 07, 2024
This dealership and the staff are amazing . Customer Service excellence at its finest . Thank you Customer Service excellence at its finest . Thank you More
Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez
August 02, 2024
Marco is the best! He is so kind and always takes great care of our family He is so kind and always takes great care of our family More
Other Employees Tagged: Michael Chan, Jean Louis, Marco Pinto, Eric Ng , Douglas Campbell, Kevin Gomez, Ron Richardson, Christian Rodriguez, Giovanni Vargas
July 21, 2024
I would not recommend this service center. I would think they would attempt to help customers as much as possible but instead, the resolution they offered me was not a resolution at all and t I would think they would attempt to help customers as much as possible but instead, the resolution they offered me was not a resolution at all and they did not even assist in helping me get the water out of my car for an issue that is out of my control. They were quick to charge fees though. The service technician, Grasso, was just average. Not very helpful but it is what it is from this location and the situation. He did say he would have someone from the dealership contact me to talk about my lease and that never happened so another reason I would prefer to not go to this dealership in the future. More
July 21, 2024
Parking lot turns into a pool water intrusion inside of my car dealer ship took no responsibility! my car dealer ship took no responsibility! More
Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez, Giovanni Vargas

