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Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 24

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

July 10, 2023

Dealership Rating
Employee Rating

professional and the service was fast. They have a very nice lounge for you to wait in meanwhile your car is being serviced More

by KISSTHESKY1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 11, 2023

Acura Of Pembroke Pines responded

Thank you for the review! We're happy that you had a professional and fast service experience at Acura of Pembroke Pines. Our lounge is designed to make your wait as comfortable as possible. We appreciate your business and hope to see you again in the future!

July 09, 2023

Dealership Rating
Employee Rating

They are professional and friendly. They will do their best to finalize a sale. Will recommend! More

by carolmunroe.cm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Reeves , Anthony Morales, Giovanni Vargas, Tatiana Hall - 5 stars

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Jul 11, 2023

Acura Of Pembroke Pines responded

Hi Carol, We're so happy the team made the experience of buying your car so easy! We hope you're loving your new ride and look forward to seeing you again. Thank you! - Acura of Pembroke Pines

Jul 10, 2023

carolmunroe.cm responded

Thank you!

July 08, 2023

Dealership Rating
Employee Rating

Michael Gross has always shown excellent customer service skills. I am very satisfied with Michael. He solves my car issues promptly. More

by ANNAMIRTHAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2023

Acura Of Pembroke Pines responded

Thank you for sharing this fantastic feedback with us! We're happy to hear Michael always provides you with excellent customer service and we'll be sure to pass along these kind comments to him. Thanks for your business and we'll see you next time here at Acura of Pembroke Pines!

July 08, 2023

Dealership Rating
Employee Rating

Great service, excellent attention to detail and friendly, courteous staff. Will visit again, highly recommend. More

by PATRINA.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 10, 2023

Acura Of Pembroke Pines responded

Thank you so much for the kind words and recommendation. We're delighted to hear that you had a great experience with our team at Acura of Pembroke Pines. We look forward to serving you again in the future! Have a wonderful day!

June 30, 2023

Dealership Rating
Employee Rating

Excellent efficient punctual the printout of fall levels of the mechanics of the car. Very good informative information, upfront and honest. More

by Yolo2988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2023

Acura Of Pembroke Pines responded

Thank you for the kind review! We're glad to hear that our team at Acura of Pembroke Pines provided excellent service. Your feedback is greatly appreciated and we hope you have a wonderful day!

June 30, 2023

Dealership Rating
Employee Rating

Very good very nice. Great customer service. Quick wash. Very nice and sweet people. Always with the hookup More

by INGRIDRHODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2023

Acura Of Pembroke Pines responded

Thank you for the kind words! We're delighted to hear that you had a great experience with our team at Acura of Pembroke Pines. Your satisfaction is our top priority, and we appreciate your support. Drive safely!

June 29, 2023

Dealership Rating
Employee Rating

Claimed tech can’t replicate he problem for keeping the car entire week. When I took home the car, the starter problem still exists. More

by DHUNG1
Service Price Transparency
Recommend Dealer
No
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Jul 08, 2023

Acura Of Pembroke Pines responded

We regret any inconvenience you may have experienced with your car. We understand how frustrating it can be when a problem persists even after service. We would like to assist you further and ensure that the issue is resolved. Please contact us at (877) 468-9930 at your earliest convenience so we can discuss this matter in more detail. Thank you.

June 26, 2023

Dealership Rating
Employee Rating

I brought my vehicle in for the 30,000 mile check up and I was taken care of rather quickly. More

by MARIA Pilar Hurtado
Service Price Transparency
Recommend Dealer
Yes
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Jun 27, 2023

Acura Of Pembroke Pines responded

Maria, We're glad you were taken care of quickly and that the visit was positive. Thank you for trusting Acura of Pembroke Pines with your vehicle! We'll see you next time!

June 22, 2023

Dealership Rating
Employee Rating

Always have a great experience at this dealership. The service and attention to detail is second to none. More

by turkeyjoint
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Emilio Gonzalez

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Jun 23, 2023

Acura Of Pembroke Pines responded

Thank you for the kind words! We're glad to hear that you always have a great experience at Acura of Pembroke Pines. Our team is dedicated to providing excellent service and attention to detail. We appreciate your support and look forward to serving you again in the future!

June 18, 2023

Dealership Rating
Employee Rating

The staff is very friendly and courteous. I took my car for service and was done as promised, less than an hour. More

by ANGIEC0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 20, 2023

Acura Of Pembroke Pines responded

We're so glad to hear that you had a positive experience with our staff at Acura of Pembroke Pines! We appreciate your business and look forward to serving you again in the future. Thank you!

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