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Michael Grasso

Overview Reviews (590) Inventory (438)

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Michael Grasso

Michael Grasso | Page 28

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

590 Reviews

Overview Reviews (590) Inventory (438)

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English

4.6

590 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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590 Reviews of Michael Grasso

April 22, 2023

Dealership Rating

Employee Rating

Best dealership & service department! I travel from Tamarac to service my car Jordan Ferber has taken care of my car for years. He is outstanding. Michael Grasso recently has helped me. I travel from Tamarac to service my car Jordan Ferber has taken care of my car for years. He is outstanding. Michael Grasso recently has helped me. Thank you to everyone including the same mechanic that works on my car. More

by LEENCFA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis , Michael/sales

Apr 25, 2023 -

Acura Of Pembroke Pines responded

We are so glad to hear that you have had a wonderful experience with our dealership and service department at Acura of Pembroke Pines! We appreciate your loyalty to Jordan, Michael, and the team! Thank you for taking the time to share your feedback with us!

April 20, 2023

Dealership Rating

Employee Rating

The service writer, Michael G. Was excellent. He was able to resolve the issue and I'm completely satisfied. Was excellent. He was able to resolve the issue and I'm completely satisfied. More

by TUMBE29

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Apr 21, 2023 -

Acura Of Pembroke Pines responded

We're so happy Michael helped resolve this issue for you! Thank you for being an Acura of Pembroke Pines customer!

April 16, 2023

Dealership Rating

Employee Rating

Always great Service from the team. One of the reasons i always Service my vehicle at this dealership One of the reasons i always Service my vehicle at this dealership More

by alvindaley86

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Apr 18, 2023 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with the care of your vehicle! We appreciate your loyal business and look forward to seeing you next time!

April 14, 2023

Dealership Rating

Employee Rating

I had a good experience at Acura of Pembroke Pines. Would recommend this dealership anytime. Would recommend this dealership anytime. More

by ksjontiff

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 14, 2023 -

Acura Of Pembroke Pines responded

We're so happy to hear this! Thanks for visiting our team here at Acura of Pembroke Pines. We hope we can be of service to you again in the future!

April 12, 2023

Dealership Rating

Employee Rating

The dealership is doing the best possible way to help the customer , Thanks for everything customer , Thanks for everything More

by Simonkabraham

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 14, 2023 -

Acura Of Pembroke Pines responded

Thank you for rating Acura of Pembroke Pines five stars, Simon! We're glad to help you have a positive experience!

Apr 14, 2023 -

Simonkabraham responded

I am totally satisfied , I would definitely recommend this dealership to anyone who I come across

April 12, 2023

Dealership Rating

Employee Rating

The service was done quick and efficiently. Mike was great and called us as soon as the oil change was completed. Mike was great and called us as soon as the oil change was completed. More

by RUDYENT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 14, 2023 -

Acura Of Pembroke Pines responded

Thank you for sharing your review! We're happy that Mike provided you with excellent communication! -Acura of Pembroke Pines

April 12, 2023

Dealership Rating

Employee Rating

Dedicated to excellence. Trust dependence many tanks to service management profession appreciate unessery effort for customers satisfaction Trust dependence many tanks to service management profession appreciate unessery effort for customers satisfaction More

by WALTERBRADFORD2021

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Apr 13, 2023 -

Acura Of Pembroke Pines responded

Thank you for the excellent review! We appreciate your support and look forward to seeing you next time here at Acura of Pembroke Pines!

April 08, 2023

Dealership Rating

Employee Rating

Excellent always in every way every person and mire every visit I’ve made there thanks visit I’ve made there thanks More

by Misha

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

Apr 13, 2023 -

Acura Of Pembroke Pines responded

Hi Misha, thanks for the five stars! We're glad to hear that your visit with us here at Acura of Pembroke Pines was such a positive one. We hope to see you back for all of your future automotive needs!

April 05, 2023

Dealership Rating

Employee Rating

I got there with no appointment and was received gently and quick in less than 15 minutes. and quick in less than 15 minutes. More

by CRIOPEL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 06, 2023 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! We appreciate the kind feedback and hope we have the opportunity to serve you again in the future!

March 30, 2023

Dealership Rating

Employee Rating

Acura service was prompt and tools care of several issues. A little pricey for am oil change issues. A little pricey for am oil change More

by DIEROVATT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Apr 03, 2023 -

Acura Of Pembroke Pines responded

We appreciate the honest feedback and continued support! We look forward to seeing you again and encourage you to check our service specials on our website before your next visit! Thank you for being an Acura of Pembroke Pines customer!

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