Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 29

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

February 26, 2023

Dealership Rating
Employee Rating

I arrived on time for my 10AM appointment with Lucas. At 10:15 I flagged down a manager and complained that no one had communicated with me. I was reassigned to Michael Grasso and after that everything w More

by YOSDAN30
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Mar 01, 2023

Acura Of Pembroke Pines responded

Thank you for sharing your review! We're happy that you were satisfied with your overall service! -Acura of Pembroke Pines

February 17, 2023

Dealership Rating
Employee Rating

Excellent Customer service . I’m happy and satisfied with them! I’m planning to buy another car for my mom! More

by Marlene Fread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Feb 20, 2023

Acura Of Pembroke Pines responded

Marlene, thank you so much for the kind review! We're honored to receive your support and look forward to assisting you with your mother's next vehicle. Take care and thanks again, from all of us here at Acura of Pembroke Pines!

February 12, 2023

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Employee Rating

The service advisor was very attentive and made the process very easy and quick. I was in and out in about an hour. More

by ARMANDO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Acura Of Pembroke Pines responded

We are glad we could get your vehicle in and out quickly! Thank you for coming to Acura of Pembroke Pines!

February 05, 2023

Dealership Rating
Employee Rating

Customer service is the best here. Everyone is kind and professional. Everytime I visit, I feel satisfied. More

by r.polanco84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Feb 07, 2023

Acura Of Pembroke Pines responded

We appreciate your kind feedback for our team! We look forward to assisting you again next time you visit! Thank you! - Acura of Pembroke Pines

February 03, 2023

Dealership Rating
Employee Rating

My service was done quickly and efficiently. The service advisor explained what was done to my car and made sure that it was to my satisfaction. Also, they washed my car really nice and I like t More

by xiomybeltre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We appreciate you trusting the Acura of Pembroke Pines team with your vehicle and hope we have the opportunity to serve you again in the future. Take care!

February 01, 2023

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Employee Rating

Excellent service and cordial staff services. Definitely recommendation would be made to friends and family about acura. More

by OKONAFRIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2023

Acura Of Pembroke Pines responded

Thank you for the kind review! We appreciate you recommending the Acura of Pembroke Pines team to your friends & family and hope we have the opportunity to serve you again in the future. Take care!

February 01, 2023

Dealership Rating
Employee Rating

This is my preferred dealer to go to. You get personalized attention to every detail. More

by WARREN.MOSES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2023

Acura Of Pembroke Pines responded

We're honored to receive your support! Take care and we'll see you next time here at Acura of Pembroke Pines!

February 01, 2023

Dealership Rating
Employee Rating

Amazing and fast and efficient the best dealership hands down would it change it for nobody else More

by alovo2650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Feb 02, 2023

Acura Of Pembroke Pines responded

Thank you for supporting the Acura of Pembroke Pines team! We appreciate the kind comments and look forward to your next visit!

January 30, 2023

Dealership Rating
Employee Rating

Michael did a great job of getting me out in a reasonable time. They washed my car at no cost More

by mikedvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Duggan

Feb 01, 2023

Acura Of Pembroke Pines responded

Thanks for trusting Acura of Pembroke Pines with your vehicle! Michael & the team hope to see you again next time!

January 29, 2023

Dealership Rating
Employee Rating

Have bought several cars from this dealership. Very friendly, helpful personnel highly recommended. I would definitely go back if I was in need of another vehicle. More

by cathyperez220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker, Eric Ng , Douglas Campbell, Dino Liebro, Thalia sales and Emilio service

Jan 30, 2023

Acura Of Pembroke Pines responded

Thank you for your review, Cathy! Our team is honored that you have chosen Acura of Pembroke Pines for all of your automotive needs! We look forward to seeing you next time!

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