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Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 29

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

Write a Review

590 Reviews of Michael Grasso

March 29, 2023

Dealership Rating
Employee Rating

The service provided was great started with the door staff follow by the the counselor and I didn’t have to wait to wait to long More

by MICORNEIM19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Reeves, Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez, Giovanni Vargas

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Mar 30, 2023

Acura Of Pembroke Pines responded

It's a wonderful feeling to read reviews like yours! We hope that we can get to assist you again in the future! Thank you! - Acura of Pembroke Pines

March 27, 2023

Dealership Rating
Employee Rating

The customer service representative was very thorough and courteous and took his time to explain everything. More

by Jose Millares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 29, 2023

Acura Of Pembroke Pines responded

Hi Jose, We are glad you had a five-star experience! Thank you for coming to Acura of Pembroke Pines!

March 26, 2023

Dealership Rating
Employee Rating

Excellent service and welcoming to visitors from Canada. Work was carried out as promised and completed on time. It was a good experience to deal with this dealership. More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 28, 2023

Acura Of Pembroke Pines responded

We're so happy you came to visit us! We hope you had a positive experience and enjoyed the rest of your trip! Thank you! - Acura of Pembroke Pines

March 21, 2023

Dealership Rating
Employee Rating

The service was impeccable the agent was knowledgeable I will recommend anyone to Acura of Pembroke Pines More

by MARIESILVA12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Ticker, Ryan Reeves , Curtis Kennely

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Mar 23, 2023

Acura Of Pembroke Pines responded

Thank you for the excellent review! We're honored to receive your support and look forward to your next visit with us here at Acura of Pembroke Pines!

March 21, 2023

Dealership Rating
Employee Rating

Mike is my service advisor and he is awesome. He is very professional, keeps informed and prompt. I strongly recommend Mike and Acura of Pembroke pines. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 23, 2023

Acura Of Pembroke Pines responded

Thank you for trusting Mike and the team to provide five-star care, Bobby! We look forward to seeing you again! - Acura of Pembroke Pines

March 19, 2023

Dealership Rating
Employee Rating

Everything went smoothly. I was made comfortable. . My advisor listened to and answered all my questions. More

by PETER106
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Print
Mar 22, 2023

Acura Of Pembroke Pines responded

Thank you for the kind words and five-star rating, Peter! We look forward to assisting you during your next service visit! - Acura of Pembroke Pines

March 18, 2023

Dealership Rating
Employee Rating

Very busy but organized. Mike Grasso has very very helpful. I appreciate his help with my maintenance issue More

by DIANELINZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 20, 2023

Acura Of Pembroke Pines responded

Thank you for the feedback! We appreciate your business and hope you won't hesitate to reach out if Mike & the team can be of service again in the future! - Acura of Pembroke Pines

March 18, 2023

Dealership Rating
Employee Rating

Very professional attitude excellent overhaul service. on the first day they where able to identified the problem ordered the part and finally fixed it the next day. More

by CRIOPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 20, 2023

Acura Of Pembroke Pines responded

Thank you for the fantastic feedback about your recent experience with the Acura of Pembroke Pines team! We hope you won't hesitate to reach out if we can be of service again in the future!

March 17, 2023

Dealership Rating
Employee Rating

The service was fast and efficient, the service was informative. I was Well pleased with the quality of Service More

by Chet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 17, 2023

Acura Of Pembroke Pines responded

Thank you for your review, Chet! We appreciate your business! -Acura of Pembroke Pines

March 13, 2023

Dealership Rating
Employee Rating

Being that I am a lease owner at the moment, love the service and professionalism. A+ customer service and maintenance.👍🏽 More

by SWISSA.ARIEL100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez, Hard working maintenance team ????

Print
Mar 13, 2023

Acura Of Pembroke Pines responded

Your review means the world to us! We look forward to seeing you next time at Acura of Pembroke Pines!

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