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Michael Grasso

Overview Reviews (574) Inventory (457)

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Michael Grasso

Michael Grasso | Page 38

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

574 Reviews

Overview Reviews (574) Inventory (457)

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English

4.6

574 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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574 Reviews of Michael Grasso

September 06, 2022

Dealership Rating

Employee Rating

Super friendly staff and very quick service. Very satisfied with choosing this place to get an oil change! Very satisfied with choosing this place to get an oil change! More

by AGUSTINA ROGGERO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Eric Ng , Kevin Gomez, Christian Rodriguez

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Sep 06, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars, Augstina! We hope to see you back! -Acura of Pembroke Pines

September 02, 2022

Dealership Rating

Employee Rating

M I C H A E L ‘ S S E R V I C E W A S G R E A T! More

by ERIVAS013

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 06, 2022 -

Acura Of Pembroke Pines responded

Thank you so much! We're glad you had a five-star experience! - Acura of Pembroke Pines

September 02, 2022

Dealership Rating

Employee Rating

They were fast and efficient. Mike gave us really good service! I highly recommend them to anyone Mike gave us really good service! I highly recommend them to anyone More

by CFAULKNER2587

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Sep 02, 2022 -

Acura Of Pembroke Pines responded

We appreciate you leaving Mike and the team this great review! We hope to see you again next time you need maintenance at Acura of Pembroke Pines! Thank you!

September 02, 2022

Dealership Rating

Employee Rating

Great service, Jean is the best service advisor. The service fast and i had no problems. The service fast and i had no problems. More

by jpeguero55

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michael Chan, Jordan Ferber, Angela O'Connor, Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

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Sep 02, 2022 -

Acura Of Pembroke Pines responded

We appreciate you taking the time to leave us your great five-star review for Jean and the team! We look forward to seeing you again at Acura of Pembroke Pines!

August 29, 2022

Dealership Rating

Employee Rating

The service and customer service is always great and fast. Also , the sales guys are very efficient. Mine is Sean, I have been working with him for 5 years now, and no complain. He is Amazing and beyon fast. Also , the sales guys are very efficient. Mine is Sean, I have been working with him for 5 years now, and no complain. He is Amazing and beyond. More

by suarezyariel

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 31, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting Acura of Pembroke Pines with your automotive needs! We're so glad Sean & the team continue to earn your support and we'll be sure to share these kind comments with them. Take care and we'll see you next time!

August 29, 2022

Dealership Rating

Employee Rating

3 hour wait for an oil change and an alignment. No honesty no integrity no good No honesty no integrity no good More

by Alfa

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Aug 30, 2022 -

Acura Of Pembroke Pines responded

Hello - thank you for sharing your feedback. Please contact Larry at lschlossberg@czag.net if you would like to discuss this further.

August 27, 2022

Dealership Rating

Employee Rating

Mike Grasso is a great service advisor. Service was excellent and quick. Thanks very much. Service was excellent and quick. Thanks very much. More

by ERIVAS013

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 30, 2022 -

Acura Of Pembroke Pines responded

We're so happy Mike made your service visit so great! Thank you for being a loyal Acura of Pembroke Pines customer!

August 25, 2022

Dealership Rating

Employee Rating

Everyone was polite and service was completed on a timely basis. Thank you to all who participated basis. Thank you to all who participated More

by paulette01

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 26, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting Acura of Pembroke Pines! It was our privilege to serve you and we hope to see you again next time!

August 22, 2022

Dealership Rating

Employee Rating

Each time I have gone for service it’s been a pleasant experience. Very helpful staff specifically Mr. Grasso and Mr. Pinto. experience. Very helpful staff specifically Mr. Grasso and Mr. Pinto. More

by JMAR737

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marco Pinto

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Aug 23, 2022 -

Acura Of Pembroke Pines responded

It makes us so happy to know that our team went above and beyond during each of your service visits! Thank you for being a loyal Acura of Pembroke Pines customer!

August 22, 2022

Dealership Rating

Employee Rating

The entire experience was extremely pleasant. From the team which welcomes you to the Service Advisor. The waiting time was minimal Extremely satisfied From the team which welcomes you to the Service Advisor. The waiting time was minimal Extremely satisfied More

by Armandos1369

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Aug 23, 2022 -

Acura Of Pembroke Pines responded

We're glad our service team could make the experience so great! Thank you for trusting Acura of Pembroke Pines with your vehicle!

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