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Michael Grasso

Overview Reviews (590) Inventory (438)

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Michael Grasso

Michael Grasso | Page 43

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

590 Reviews

Overview Reviews (590) Inventory (438)

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English

4.6

590 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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590 Reviews of Michael Grasso

July 17, 2022

Dealership Rating

Employee Rating

Excellent service, very professional and quick to resolve the service needed even though I did not have an appointment the service needed even though I did not have an appointment More

by NONI.DEDEIGO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share your experience working with our team at Acura of Pembroke Pines! We look forward to seeing you next time!

July 17, 2022

Dealership Rating

Employee Rating

Fast service and accurate communication of service and price in a friendly courteous manner , profesional price in a friendly courteous manner , profesional More

by CARLOSDIAZ5086

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting our team here at Acura of Pembroke Pines! We appreciate your positive feedback and hope we have the opportunity to serve you again in the future. Take care!

July 16, 2022

Dealership Rating

Employee Rating

Mike Grasso was super efficient as my advisor keeping well informed on details to be considered well informed on details to be considered More

by CARLOYDS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 19, 2022 -

Acura Of Pembroke Pines responded

We're so happy to hear this! Thank you for trusting Mike & the Acura of Pembroke Pines team with your business. We look forward to seeing you next time!

July 16, 2022

Dealership Rating

Employee Rating

Everyone was very respectful and Michael was very good. The car wash took too long but it looked good when finished The car wash took too long but it looked good when finished More

by madelynbrower

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 19, 2022 -

Acura Of Pembroke Pines responded

Thank you for the review and feedback. We appreciate you visiting Michael & the team here at Acura of Pembroke Pines and look forward to seeing you again next time!

July 14, 2022

Dealership Rating

Employee Rating

Mike was professional and efficient with getting me through the proper procedures and channels to help get my vehicle serviced quickly through the proper procedures and channels to help get my vehicle serviced quickly More

by SEAN.D.KUMAR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marco Pinto

Jul 14, 2022 -

Acura Of Pembroke Pines responded

Thanks for the five stars, Sean! We're glad to hear that Mike could assist you during your time with us and we hope to see you back here at Acura of Pembroke Pines for all of your future automotive and service needs!

July 14, 2022

Dealership Rating

Employee Rating

Michael the manager took care of me. -Amy C. he was friendly and imfortitive with my car. Appreciate him -Amy C. he was friendly and imfortitive with my car. Appreciate him More

by AMYC0128

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 14, 2022 -

Acura Of Pembroke Pines responded

We're so glad to hear that Michael could help make your experience here at Acura of Pembroke Pines such a positive one, Amy. We hope to see you back for all of your future automotive needs!

July 13, 2022

Dealership Rating

Employee Rating

I Needed a new battery. Everyone was nice and I got my car serviced quickly. Love their service! Everyone was nice and I got my car serviced quickly. Love their service! More

by URBANNENA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 14, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We're so glad we had the opportunity to assist you and look forward to doing so again in the future. Take care! - The Acura of Pembroke Pines Team

July 11, 2022

Dealership Rating

Employee Rating

Tires that I bought from the dealer no good at all need to review p to review p More

by FEDNER_F

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Jul 12, 2022 -

Acura Of Pembroke Pines responded

Hi Fedner, We regret that your tires weren't to your liking and want to understand more about the situation so we can resolve it. Please contact our Service Department at (877) 468-9930 to discuss this further. Thank you.

July 09, 2022

Dealership Rating

Employee Rating

Very happy with Acura Pembroke Pines. Excellent work by John in Parts and Michael in Service! Excellent work by John in Parts and Michael in Service! More

by blazerburda

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John in Parts

Jul 11, 2022 -

Acura Of Pembroke Pines responded

John and Michael are grateful to have your loyal business! Thank you for coming to Acura of Pembroke Pines!

July 07, 2022

Dealership Rating

Employee Rating

Treated our car and us perfectly. All of our issues were taken care of expertly and promptly. All of our issues were taken care of expertly and promptly. More

by wooferno1

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jul 08, 2022 -

Acura Of Pembroke Pines responded

Thank you for reviewing Acura of Pembroke Pines! It was so kind for you to share your experience. We hope to see you back for all of your future auto needs!

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