Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 44

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

June 02, 2022

Dealership Rating
Employee Rating

I have never had a negative experience at their service department or at the dealership and personnel More

by jctegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022

Acura Of Pembroke Pines responded

Thank you for the five-star review! We appreciate the kind words, and we hope to see you here again!

June 01, 2022

Dealership Rating
Employee Rating

They did a great job with the service. Overall thank you again for the service More

by jsal82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Jun 01, 2022

Acura Of Pembroke Pines responded

Thank you for the positive review, we appreciate it. We hope to see you here at Acura of Pembroke Pines for all of your future automotive needs!

May 31, 2022

Dealership Rating
Employee Rating

Enjoyed the service, and service advisor was very friendly. He was helpful in letting me know about about my car. More

by Jason Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray

Jun 01, 2022

Acura Of Pembroke Pines responded

Hi Jason, thank you for taking the time to share your experience working with our all-star service team! We look forward to seeing you next time at Acura of Pembroke Pines!

May 30, 2022

Dealership Rating
Employee Rating

Great service, professional staff, very clean service deptartment and waiting room, they are good at what they do. More

by fwfastbreak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2022

Acura Of Pembroke Pines responded

Thank you for the five stars! We hope to see you here at Acura of Pembroke Pines for all of your future automotive needs.

May 31, 2022

fwfastbreak responded

This is the only dealer i will bring my car to.

May 27, 2022

Dealership Rating
Employee Rating

Prompt and courteous service excellent customer service experience I will continue to look for the same quality service More

by QUIROGARAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez, Freddy Tigero

May 27, 2022

Acura Of Pembroke Pines responded

Thank you for giving us the opportunity to earn your business! We appreciate your positive feedback and look forward to seeing you next time here at Acura of Pembroke Pines!

May 23, 2022

Dealership Rating
Employee Rating

My service advisor Michael Grasso was very attentive and provided exceptional customer service. All the team members there are attentive and friendly. More

by PASCALE.WILDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback about your recent visit here at Acura of Pembroke Pines! Michael & the team look forward to serving you again in the future!

May 22, 2022

Dealership Rating
Employee Rating

Dealership is good in terms of sales staff. Service drop off was odd. The attendant barely spoke to me. I handed him the keys and he didn’t say “wait inside, someone will be with you” or anythi More

by JRODRI50
Recommend Dealer
No
May 23, 2022

Acura Of Pembroke Pines responded

Thank you for your honest review. We will use your feedback to provide our future customers with a better experience. We hope to improve your rating at your next appointment.

May 21, 2022

Dealership Rating
Employee Rating

Professional. Quick service. Good price for service provided. Wait area is clean and accessible. Every was explained. More

by CSABBAGHHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Acura Of Pembroke Pines responded

Thank you for your 5-stars! We're so happy that we provided you with a great appointment! We look forward to seeing you next time! -Acura of Pembroke Pines

May 20, 2022

Dealership Rating
Employee Rating

Dealership is always a fun place to visit. This time the wait was not too long. we were able to visit with Shaun Bradford. More

by GENIE CRAFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Douglas Campbell

May 23, 2022

Acura Of Pembroke Pines responded

Thank you for taking the time to leave Shawn and the team such a great review, Genie! We're happy that we could help make this a five-star experience and look forward to seeing you next time!

May 20, 2022

Dealership Rating
Employee Rating

Jordan was very helpful and got my repair done in a timely matter. He was very helpful. They cleaned my car too! More

by DCHAMB10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez, Jordan

May 23, 2022

Acura Of Pembroke Pines responded

Jordan and the team are so happy they could make this visit to our service center such a great one! Thank you for trusting Acura of Pembroke Pines to provide five-star care! We'll see you next time!

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