Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 44

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
590 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

Languages Spoken

English English

4.6

590 Reviews

Write a Review

590 Reviews of Michael Grasso

July 06, 2022

Dealership Rating
Employee Rating

Courtesy and friendly. They did my oil change and took care all my concerns. Love my Acura! More

by MORES1043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars! We hope to see you back here at Acura of Pembroke Pines for all of your future auto needs!

July 06, 2022

Dealership Rating
Employee Rating

It was fast and easy. Michael was helpful and let me know how long everything would take. Usually I have to wait forever at the dealer for an oil change. I am loving my More

by MVILORIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 06, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars! We appreciate the kind words and are honored to hear that Michael could assist you during your visit with us. We hope to see you back! -Acura of Pembroke Pines

June 30, 2022

Dealership Rating
Employee Rating

Acura in Pines Blvd is a great service facility for my RDX. If I will buy a new car I would like to get it in Acura of Pembroke Pines FLorida. More

by JORGE REY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tech Guillermo Konwai, the guy who took my car

Jul 01, 2022

Acura Of Pembroke Pines responded

Thank you for sharing! We're happy that our technicians provided you with exceptional service! -Acura of Pembroke Pines

June 30, 2022

Dealership Rating
Employee Rating

I came in for an oil change in and out less then an hour. Also complimentary carwash free. More

by CREATINGFUTURES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your review! We look forward to providing all of our customers with this level of service! -Acura of Pembroke Pines

June 30, 2022

Dealership Rating
Employee Rating

Car fixed. My service representative never called me the first day to tell me they would have to keep the car over night. More

by HRLIPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Acura Of Pembroke Pines responded

Hello - Thank you for your patience while waiting for your car to be completed. We hope to provide you with better communication during your next visit.

June 30, 2022

Dealership Rating
Employee Rating

I had an appointment but because of a schedule change decided to show up and see if the could take me. My service advisor Mr. Grasso got me in and out. Thank you. More

by tbrooks173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars! We're glad to hear that Mr. Grasso could assist you during your service appointment with us. We hope to see you back for each and every one of your automotive needs. -Acura of Pembroke Pines

June 28, 2022

Dealership Rating
Employee Rating

Every time I go the service is immediate and wait is realistic not crazy long More

by ASHLEYELI_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Olive IV

Jun 28, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars, Ashley! We hope to see you back here at Acura of Pembroke Pines for all of your future auto needs!

June 27, 2022

Dealership Rating
Employee Rating

The experience was great! The service was A+. Thank you for always taking care of my needs! More

by SingleyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Jun 27, 2022

Acura Of Pembroke Pines responded

It's our privilege to serve you! Thanks for being an Acura of Pembroke Pines customer. We look forward to your next visit!

June 26, 2022

Dealership Rating
Employee Rating

Service was quick and efficient. Will definitely be back once I’m back in town. More

by LOUDYF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2022

Acura Of Pembroke Pines responded

Thanks for the wonderful review! We appreciate the five stars and hope to see you here again! -Acura of Pembroke Pines

June 19, 2022

Dealership Rating
Employee Rating

I thought service was their specialty but it was very poor. My car was washed but the inside of my car was filthy. I had an oil change and the mechanic didn’t even screw the engine oil filler cap back in More

by DWAYNE.B4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 20, 2022

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback. We're disappointed to hear about this experience and will make sure it gets looked into & addressed with our team. If you'd like to speak with us further, please feel free to contact our Service Department at (877) 468-9930. Thanks again.

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