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Michael Grasso

Overview Reviews (568) Inventory (513)

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Michael Grasso

Michael Grasso | Page 53

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

568 Reviews

Overview Reviews (568) Inventory (513)

Dealership Experience

4 yrs, 10 mos

Industry Experience

23 yrs, 10 mos

Languages Spoken

English

4.6

568 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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568 Reviews of Michael Grasso

January 18, 2022

Dealership Rating

Employee Rating

Excellent service I can go and I know they are taking good care of my car. Thank you. Keep with Excellent service. good care of my car. Thank you. Keep with Excellent service. More

by polecvega

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 19, 2022 -

Acura Of Pembroke Pines responded

Your five-star review has made our day! Thank you for taking the time to leave the Acura of Pembroke Pines team your awesome feedback!

January 16, 2022

Dealership Rating

Employee Rating

Mike Grasso reached out to me shortly after I arrived to handle my small problem quickly and efficiently. Thank you handle my small problem quickly and efficiently. Thank you More

by CARLOYDS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 19, 2022 -

Acura Of Pembroke Pines responded

We're so glad Mike was able to assist you! Thanks for visiting Acura of Pembroke Pines and please don't hesitate to reach out with any future automotive needs!

January 14, 2022

Dealership Rating

Employee Rating

It was good. My attendant was okay but I had better. Everyone should go through the same customer service training everyone isn't as friendly. Everyone should go through the same customer service training everyone isn't as friendly. More

by MELODY.WHITE0315

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 18, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback - we will be taking it into consideration as we continually work to improve the service we provide to our valued customers. Your business is greatly appreciated by our entire team here at Acura of Pembroke Pines and we look forward to seeing you at your next visit!

January 14, 2022

Dealership Rating

Employee Rating

Acura dealership has always been a help and professional company to me. they are the most loyal and helpful company I have ever deal with . You can count on them for your needs to be meet. Come on in I'm company to me. they are the most loyal and helpful company I have ever deal with . You can count on them for your needs to be meet. Come on in I'm sure you will get a car and the best service in town. More

by JANIEB0

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Douglas Campbell, Anthony Morales, Ron Richardson, Jorge Ramirez

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Jan 14, 2022 -

Acura Of Pembroke Pines responded

Wow, thank you so much for these kind comments! We're truly grateful to have you as an Acura of Pembroke Pines customer and look forward to your next visit with us!

January 14, 2022

Dealership Rating

Employee Rating

Fast service! Keeped me updated,friendly,Explained Fast service! Keeped me updated,friendly, Explained everything I needed to know, car was Washed! Fast service! Keeped me updated,friendly, Explained everything I needed to know, car was Washed! More

by ELBINV

Verified Customer

Friendliness

Recommend Dealer

Yes

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Jan 14, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Acura of Pembroke Pines and we look forward to seeing you again next time!

January 13, 2022

Dealership Rating

Employee Rating

Mike was great super helpful. New face at acura but same good service. Will definitely ask for him again. good service. Will definitely ask for him again. More

by antoine.rutherford

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto

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Jan 14, 2022 -

Acura Of Pembroke Pines responded

Thank you for the great review! We're happy to hear that Mike provided you with excellent service and we look forward to your next visit with us here at Acura of Pembroke Pines!

January 13, 2022

Dealership Rating

Employee Rating

the customer service was polite and very accommodating to what I was asking for given that this isn’t my usual dealership what I was asking for given that this isn’t my usual dealership More

by Bfasciana

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

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Jan 13, 2022 -

Acura Of Pembroke Pines responded

We are so happy that our team at Acura of Pembroke Pines could do such a great job for you!

January 12, 2022

Dealership Rating

Employee Rating

Great customer service, great service by Jordan, always have great service in every visit in the Pembroke Pines service dealer have great service in every visit in the Pembroke Pines service dealer More

by RDIAZ11

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez, Jordan

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Jan 13, 2022 -

Acura Of Pembroke Pines responded

We're grateful to have you as an Acura of Pembroke Pines customer! Thanks for the review and we'll see you at your next visit!

January 09, 2022

Dealership Rating

Employee Rating

I always enjoy going to your service dept everyone is very nice helpful and professional very nice helpful and professional More

by RSASSANO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 11, 2022 -

Acura Of Pembroke Pines responded

Thank you for your loyal business! We appreciate you trusting the Acura of Pembroke Pines with your service needs and look forward to your next visit!

January 09, 2022

Dealership Rating

Employee Rating

Greeting and service staff performed their job very well, and wait time was relatively short. and wait time was relatively short. More

by leonlight58

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jan 11, 2022 -

Acura Of Pembroke Pines responded

Thanks for taking the time to review your recent visit with the Acura of Pembroke Pines team! We hope to see you again next time!

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