Michael Haverl | Page 75

Napoli Kia responded

Thank you for choosing Napoli Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Haverl General Manager

Napoli Kia responded

Thanks for sharing your thoughts about your experience with Napoli Kia, Angel! It's great to hear that our service department could meet your vehicle needs. If you'd like to discuss anything further, please leave your contact information so we can address your concerns. We truly appreciate your business. Scott Haverl General Manager

Napoli Kia responded

Thank you for the kind words for our service department, Trisha! We look forward to sharing your compliments with Frank and the rest of our team, and please don't hesitate to let us know if we can be of further assistance. Scott Haverl General Manager

Napoli Kia responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Napoli Kia. Please don't hesitate to reach out if you need anything else! Scott Haverl General Manager

Napoli Kia responded

Thanks so much for leaving us a review, Donna! Customer service is always our number one priority, and we're happy to hear that we met your expectations in a timely manner. We'll keep an eye on the waiting room heat in the future, as well. Thank you for choosing Napoli Kia--we look forward to having you as one of our valued customers for many more years to come! Scott Haverl General Manager

Napoli Kia responded

Jessica, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Scott Haverl General Manager

Napoli Kia responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this. Scott Haverl General Manager

Napoli Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Scott Haverl General Manager

Napoli Kia responded

Thank you so much for your kind words, Nikky, and for taking the time to leave us this wonderful feedback! Scott Haverl General Manager

Napoli Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Napoli Kia! Scott Haverl General Manager