Michael Heintz | Page 14

Purchased a new CX-5, It was truly the best new car experience I have ever had at a dealership. I had done my research, knew what I wanted, just had some questions and wanted to get the deal done witho experience I have ever had at a dealership. I had done my research, knew what I wanted, just had some questions and wanted to get the deal done without taking all day. Rich and Mike worked with me on pricing, they honored it to the penny, no pressure, Mike was pleasant, knowledgeable and polite. Jay was great and found an excellent finance plan that kept my interest rates down and the process was quick and painless. All my questions answered. Very happy ! I am very busy and normally do not take time to do reviews. Just felt it was prudent in this case. More

by davelrollins Verified Customer Verified Customer

Print

We purchased a Mazda this week from Werner Mazda, drove up from CT to buy it. We had the great pleasure of working with Mike Heintz. Mike made the trip from CT well worth the ride. Mike is honest and trust up from CT to buy it. We had the great pleasure of working with Mike Heintz. Mike made the trip from CT well worth the ride. Mike is honest and trustworthy. Mike provided me all the information and more about the Mazda we were interested in. He sent me a video of the car prior to us coming to New Hampshire to see the car. The price he quoted us was the price we paid, no hidden fees, no ridiculous add on costs for things we didn't need. What a great pleasure it was working with an honest guy like Mike and an honest and transparent dealership. Thank you to Mike and everyone at Werner Mazda that helped us with this great experience of purchasing a certified Mazda. We will be back for our next purchase! More

Print

The overall experience was very well managed. All staff members involved were friendly and professional. It was not a lengthy process filled with waiting, frustration, or eventual headaches. I wo All staff members involved were friendly and professional. It was not a lengthy process filled with waiting, frustration, or eventual headaches. I would recommend Werner Mazda as well as continue my own future business related to vehicle needs moving forward. More

by katie.er1980 Verified Customer Verified Customer

Print

Very pleasant experience, Mike H. Was great, fully explained the options on the car and worked to get the payment in my comfort range Jay had the paperwork done in a very reasonabl Was great, fully explained the options on the car and worked to get the payment in my comfort range Jay had the paperwork done in a very reasonable time frame, all was signed and processed. Arranged to pick up the car next day rather than wait at the dealership, Mike had the car ready to go at 9 am as requested, before I drove it off the lot he spent as much time as I needed showing me how to use the various controls in the car, the entertainment system, etc. Thank you to both of them for great car buying experience I did not rate Rich at the beginning of the survey, don’t recall him at the dealership More

by marytsw Verified Customer Verified Customer

Print

This is our third leased CX-5 from Werner. We have always had excellent service. Mike Heinz is great at finding the perfect vehicle each time. Everyone is friendly and helpful. We have always had excellent service. Mike Heinz is great at finding the perfect vehicle each time. Everyone is friendly and helpful. More

by jmtwiglusz Verified Customer Verified Customer

Print

Mike Heintz couldn't have been more helpful. Very pleasant, easy to deal with and helpful. Even set up my Bluetooth for me which I really appreciated!! Very pleasant, easy to deal with and helpful. Even set up my Bluetooth for me which I really appreciated!! More

by judytemple2 Verified Customer Verified Customer

Print

Mike could not have made the buying process easier. Super helpful, patient, informative, accessible and thorough. Mike went above and beyond to make this a positive experience. Thank you! Super helpful, patient, informative, accessible and thorough. Mike went above and beyond to make this a positive experience. Thank you! More

Print

There is a reason why this is my 4th Mazda, and my second one purchased from Werner (actually my daughter bought one in October too, so 5th Mazda). Additionally, this is hands down the most organized, effici one purchased from Werner (actually my daughter bought one in October too, so 5th Mazda). Additionally, this is hands down the most organized, efficient, educated and honest service department I have ever dealt with! More

by brandiLWK Verified Customer Verified Customer

Print

A great first time car buying experience. Found exactly what I was looking for and from there was a very quick, easy and informational process. Found exactly what I was looking for and from there was a very quick, easy and informational process. More

by tylermehlhouse Verified Customer Verified Customer

Print

The whole experience was easy and enjoyable. They provided me with a loaner for a couple days which really was helpful! I love my new CX-30! Thank you They provided me with a loaner for a couple days which really was helpful! I love my new CX-30! Thank you More

by kathleending1 Verified Customer Verified Customer

Print