Michael Heintz | Page 30

Great Car Buying Experience My wife and I are on our fourth Mazda through Werner. We always get great service through the buying experience, and the staff is very friendly, court My wife and I are on our fourth Mazda through Werner. We always get great service through the buying experience, and the staff is very friendly, courteous and knowledgeable. We get the same great service for our Mazda's scheduled maintenance at the service desk as well! Highly recommend! More

by Pete Lecours Verified Customer Verified Customer

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Friendly, informative with no sales pressure, outstanding. Came to Werner 4 montsh ago with son, looking for 2nd vehicle for the household. Only shopping, comparing & test driving. The salesman Mike Hein Came to Werner 4 montsh ago with son, looking for 2nd vehicle for the household. Only shopping, comparing & test driving. The salesman Mike Heintz & Nick Flood were friendly, answered all questions without trying to rope me into a sale. Mike explained all current incentives, benefits of buying Mazda as well as services they offered to customers who purchased from them, tour of their deakership & automotive service area, again with no pressure to buy. Went to look at another Mazda 3 Touring in Nashua because of color, salesman didn't show up for the appointment, another salesman stepped up & was friendly, however the sales manager & finance staff put on alot of pressure & were not personable. I returned to Werner 4 months later ready to buy, again Mike & Nick were very friendly, Mike kept his appointment with me, answered more questions, had a couple models I was interested in ready to look at when I arrived, another test driive, no pressure & I purchased a '18 Mazda 3 Grand Touring. I received a great deal, a lower overall price than what Nashuas price was for a lesser model. Walked me through the purchasing process & again, with no pressure. Thanks Mike, Nick & Jay! Made my buying experience a seemless & pleasant one. Will recommend anyone I know to stop in. Thanks again! More

by Dominic Coughlin Verified Customer Verified Customer

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Vehicle purchase The experience of trading a vehicle and the purchase of a new used vehicle was very pleasant. Our sales person,Mike Heintz was great to work with. No The experience of trading a vehicle and the purchase of a new used vehicle was very pleasant. Our sales person,Mike Heintz was great to work with. No pressure...honest answers. Jay in Finance was equally nice and very helpful. The dealership is very well organized...customer focused and great to do business with. A very refreshing process for purchasing a vehicle! More

by Kayak Verified Customer Verified Customer

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Excellent Experience The staff is extremely friendly and knowledgeable. The entire process was efficient and enjoyable. I have worked with many dealerships in the past a The staff is extremely friendly and knowledgeable. The entire process was efficient and enjoyable. I have worked with many dealerships in the past and none of them can compare to the overall positive experience I have had at Werner Mazda. More

by jjpenni Verified Customer Verified Customer

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Turning a bad situation into a good one I previously was driving a 2018 Toyota Corolla, which was totaled in April when a young gentleman ran a stop sign on my son. I went into Werner becaus I previously was driving a 2018 Toyota Corolla, which was totaled in April when a young gentleman ran a stop sign on my son. I went into Werner because two of my children had recently each had purchased that second vehicle from Werner. I stopped into Werner noone was pushy just answered questions that I had. They made the whole process rather painless. I couldn't be more happy with my 2017 CX5 More

by karen.mealey Verified Customer Verified Customer

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Made easy Nobody truly enjoys buying a car,. We enjoy looking and having the new car but not necessarily the part in between. Mike and Rich made the process qui Nobody truly enjoys buying a car,. We enjoy looking and having the new car but not necessarily the part in between. Mike and Rich made the process quick and easy. From the minute I sat down it was like having a conversation with a couple of buddies. They treated me fairly and was transparent throughout the process. Happy that I made the decision to check them out. More

by rmadennis Verified Customer Verified Customer

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It was good I found the car online called them and set up a test drive. They gave me some money for my clunker of a car which I was going to junk. They found me a I found the car online called them and set up a test drive. They gave me some money for my clunker of a car which I was going to junk. They found me a better interest rate than the one my bank had. Overall good experience. I bought a certified used car. I was disappointed to see the gas tank at empty when I picked it up. I was told they did not fill certified used cars only new cars when purchased. I had to come back for my second set of keys and get it created. That gave me an opportunity to use their service center right away. The service center lady was very nice and they took care of me pretty quick. More

by JPGJR Verified Customer Verified Customer

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Bought a car easily enough This is a typical car dealer. That said, I knew what I wanted, I found it, I did my research on price and features, and this dealership was just fine This is a typical car dealer. That said, I knew what I wanted, I found it, I did my research on price and features, and this dealership was just fine to work with. I set the rules I needed and they respected them. I am curious to see what the service will be like. Hopeful! More

by newmazda4me Verified Customer Verified Customer

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Terrific Mike Heinz was outstanding! We are very happy we chose Werner Mazda ! They were accommodating and understanding and made the whole process of buying o Mike Heinz was outstanding! We are very happy we chose Werner Mazda ! They were accommodating and understanding and made the whole process of buying our SUV painless ! I would definitely recommend this dealership. More

by pjxw11 Verified Customer Verified Customer

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Easy! They found me the car I wanted, got it on the lot, and turned south me on price and my trade in value! Cameron was always available-even on Sunday fro They found me the car I wanted, got it on the lot, and turned south me on price and my trade in value! Cameron was always available-even on Sunday from home! Even after I bought the car, left and needed help he took my calls! Excellent service, excellent car! So excited about my 2018 Mazda 3 GT!!! More

by cruz2010marina Verified Customer Verified Customer

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