Michael Heintz | Page 5

Do not go to this dealership, I went due to the high regards of it being a friendly dealership I got tossed around to 4 different sales reps during the process, sent emails to Cameron and called, never regards of it being a friendly dealership I got tossed around to 4 different sales reps during the process, sent emails to Cameron and called, never returned any emails mails, also did not set up a insurance binder out the door, had to stop down 3 separate times due to them filing paperwork wrong, and still charged me almost a $550 admin fee, rediclouse! I have been to multiple different dealerships and never have I once been tossed around this much. How difficult is it to give proper emails and numbers. Lost a future customer will never buy from again. More

by coreyhills751 Verified Customer Verified Customer

Report | Print

The process of returning one leased vehicle and leasing a new, was without issue and was a great experience. From the sales rep (Mike) to the finance rep, to the fro t desk receptionist, the experience was new, was without issue and was a great experience. From the sales rep (Mike) to the finance rep, to the fro t desk receptionist, the experience was professional and enjoyable More

by barbwright.57 Verified Customer Verified Customer

Report | Print

I hadn't needed to shop for a new car for many years because I drove vehicles provided by my employer. So, it was with a lot of apprehension that I started out with terrible memories of previous card b because I drove vehicles provided by my employer. So, it was with a lot of apprehension that I started out with terrible memories of previous card buying experiences. I'm glad to report that my expectations were the opposite of what I expected by dealing with Werner Mazda. Probably the best purchasing experience I can recollect for any type of product. I worked with Mike Heintz who was wonderful. He was a professional salesperson who is informative, responsive, cooperative about creating a win-win buying experience for the customer and his dealership. No typicall high pressure here. The Finance manager, Matt Lemaire, was also great to work with. He made the paperwork simple to follow given that I was buying a car out of my home state. Matt took care of the registration and insurance process which made the purchase much easier. All told, I highly recommend these people and dealership if you want to purchase a vehicle. This is not the typically frustrating, "old school" sales process that you typically encounter when buying any type of vehicle. If you want a satisfying experince and high quality vehicle-go to Werner Mazda More

Report | Print

Great experience. Went in focused on CX50 but it was bigger than we wanted. The sales person was very patient spending 2 hours with us. We ended up buying the CX5. Went in focused on CX50 but it was bigger than we wanted. The sales person was very patient spending 2 hours with us. We ended up buying the CX5. We never felt pressured just well supported. More

by jrkong Verified Customer Verified Customer

Report | Print

This was our fourth CX-5 lease through Werner. The last three with Michael Heintz. He has always a pleasure to work with. He is very knowledgeable and helpful with explaining new features and sett The last three with Michael Heintz. He has always a pleasure to work with. He is very knowledgeable and helpful with explaining new features and setting up our phones. I would recommend him to anyone who is looking for a stress free experience. Mike Lewis was very helpful and even found an extra rebate option that lowered our payment. We always know that we will be treated right at Werner. More

by jmtwiglusz Verified Customer Verified Customer

Report | Print

Very easy to deal with that makes purchasing a car very simple. No presure. Nice group over employee’s. Highly recommend Mike Heintz to purchase your next car. simple. No presure. Nice group over employee’s. Highly recommend Mike Heintz to purchase your next car. More

by scottcaisse Verified Customer Verified Customer

Report | Print

They are the best! !! I love Mazda and I love Mike and the Werner team!!! !! I love Mazda and I love Mike and the Werner team!!! More

by melissabastian23 Verified Customer Verified Customer

Report | Print

Everything went very smoothly, starting from detailed pricing during over text negotiation. When I arrived to pickup the car , all paperwork was ready and I was on my way in less than an hour. Least stre pricing during over text negotiation. When I arrived to pickup the car , all paperwork was ready and I was on my way in less than an hour. Least stressed car purchasing experience I ever had More

by gbaghdasaryan028 Verified Customer Verified Customer

Report | Print

Everything was easy and fast, Lori was amazing helped me with everything from the start. with everything from the start. More

by Cintia Damore Verified Customer Verified Customer

Report | Print

Lori is a pleasure, always so helpful. Always great service by all at Werner. Dylan and service team are #1 Always great service by all at Werner. Dylan and service team are #1 More

by Brian Services#1 Verified Customer Verified Customer

Report | Print