Michael Howard | Page 5

Great people no hassle I went to the dealer on lunch break to just check in on a lease that had another 2 months in it. My wife wanted the newer version of the same car and I went to the dealer on lunch break to just check in on a lease that had another 2 months in it. My wife wanted the newer version of the same car and I was thinking about starting the process and coming back later in the week to do the paperwork etc.. I was in and out back on my way to work in the new vehicle in less than an hour. Mike and Mike were great, knew I needed to head back to work so they processed everything with a sense of urgency to accommodate me. I have two cars that I trade in every 2 to 3 years and always dread the process. These people are great and by far the best experience I've had at a dealership. More

by NJDANK14 Verified Customer Verified Customer

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Oil Change, fluid flushed. CV Boot replacement, Lee fob repc Happy with work performed although it took longer than expected? Car detail was good but one wheel was left dirty and wheel had dirt on it. Happy with work performed although it took longer than expected? Car detail was good but one wheel was left dirty and wheel had dirt on it. More

by Feeney43 Verified Customer Verified Customer

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Nicest Service Department From the time I drove in to the momewnt I left with an Infinity Loaner I was treated respectfully and felt like Nigel and several technicians had only From the time I drove in to the momewnt I left with an Infinity Loaner I was treated respectfully and felt like Nigel and several technicians had only me on my behalf. I had a bad accident the day before and went to Nigel to ask him what to do. He had the QX60 on a lift as 2 technicians did a thorough exam. I was given a loaner and was told Nigel would call me latter in the day. He called as promised and said there was a lot of damage and he would deal with adjuster. He met with the adjuster, got an accurate quote and had my car towed to the body shop I requested. As a woman, often we are taken for granted but I have leased Infinity's for over 10 years because Ken Hubbell dealt with me directly. Love this dealership. More

by kamensm Verified Customer Verified Customer

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Service visit Long time client ...always great working with Michael Howard ...Service is quick and easy ... always done right ... like being able to drive in wit Long time client ...always great working with Michael Howard ...Service is quick and easy ... always done right ... like being able to drive in without appointment More

by MJANUS Verified Customer Verified Customer

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One of the best service I’m beyond thankful for all the time they take to explain every single detail I ask, specially Fernando he has been the best when it comes to help me I’m beyond thankful for all the time they take to explain every single detail I ask, specially Fernando he has been the best when it comes to help me out with any service that my car needs. Thanks to everyone. More

by DENISOLIVA09 Verified Customer Verified Customer

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Everything was perfect! Thank you. I was really happy to deal with you! I will bring my wife for the new car. You are professional. Recommend to all. Thank you. I was really happy to deal with you! I will bring my wife for the new car. You are professional. Recommend to all. More

by RENOMEXX Verified Customer Verified Customer

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new Infiniti lease My decision to continue leasing from Infiniti of Norwood was based on: The positive experience with and the quality of the Q50 The professionalism a My decision to continue leasing from Infiniti of Norwood was based on: The positive experience with and the quality of the Q50 The professionalism and friendliness of the people. Special note to Michael Howard, who played a major part in making this deal happen.Worked together, not at odds. Thank you. More

by STPARRISH Verified Customer Verified Customer

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Easy shopping and buying experience. Working with Adam and team was an absolute pleasure! They made the car buying experience easy, fast, and enjoyable. I was in and out of the dealership Working with Adam and team was an absolute pleasure! They made the car buying experience easy, fast, and enjoyable. I was in and out of the dealership in no time. More

by km Verified Customer Verified Customer

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Always superb service at Infiniti of Norwood I’ve had 3 Infiniti cars and always used Norwood for service. Convenient, efficient, comfortable waiting room with tv, magazines, refreshments, so I’m I’ve had 3 Infiniti cars and always used Norwood for service. Convenient, efficient, comfortable waiting room with tv, magazines, refreshments, so I’m happy to wait for my car there. Whether it was my 2 pre-owned sedans or my newest car, I can trust Infiniti of Norwood for care. I’ve enjoyed working with salesman Jason Cultera and especially fond of the incredible service of Fernando Diaz, making my experience memorable. More

by Lolapup Verified Customer Verified Customer

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Great experience My experience at Infiniti of Norwood was very positive one. Michael, my sales representative, was extremely knowledgeable and so very helpful when ex My experience at Infiniti of Norwood was very positive one. Michael, my sales representative, was extremely knowledgeable and so very helpful when explaining my new vehicle. The whole experience was pleasant and the process was seamless. Thank you also to Ken for his attentiveness and helping to make this such a positive experience. Great job Infiniti of Norwood ! More

by CJATKOLA5 Verified Customer Verified Customer

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