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Michael Kelly
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Michael Kelly | Page 2
Service Advisor
Volvo Cars Mall of Georgia
3626 Buford Dr NE
Buford, GA 30519
159 Reviews
Michael is a true North Georgian all the way. Living his whole life in the Atlanta area. He loves to travel the country drag racing in his 1,000 horsepower caddy. Also, a sports lover with his favorite teams being the Dawgs and Falcons.
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159 Reviews of Michael Kelly
December 17, 2021
Knowledgeable/Professional/RespectfulJohnny will make Knowledgeable/Professional/Respectful Johnny will make sure that you are pleased with your purchase and will work tirelessly to make sure you get t Knowledgeable/Professional/Respectful Johnny will make sure that you are pleased with your purchase and will work tirelessly to make sure you get the Volvo that you need and are looking for. He is pleasant and honest. We appreciate how he helped us with our purchase. More
by Volvo Fan
Other Employees Tagged: Ashley Bush, Johnny Morgan, Greg Trask, Lola Atwell
Helpful 
May 24, 2021
Excellent service and great location. Always I find staff is Courteous and answer all questions with great respect. Another point to note is cleanness of the facility. is Courteous and answer all questions with great respect. Another point to note is cleanness of the facility. More
by Hari
Verified CustomerMay 21, 2021
Michael in service department was very nice helpful and pleasant to deal with Could not ask for a better experience in service Would recommend 2 friends pleasant to deal with Could not ask for a better experience in service Would recommend 2 friends More
by curtis.moore1959
Other Employees Tagged: Keith Williams
May 08, 2021
Great experience as always from the service team. From the time I arrived til I pick up my car. They are very professional and took care of my needs. the time I arrived til I pick up my car. They are very professional and took care of my needs. More
by Volvo
Other Employees Tagged: Marcus Wise
May 06, 2021
Micheal was great and made me feel at home as they made sure my car was serviced. I really appreciate the effort that was made to make sure everything went well. sure my car was serviced. I really appreciate the effort that was made to make sure everything went well. More
by Loretta
May 03, 2021
David took care of our purchase on a XC40 after having a subpar experience at a nearby dealership. Alexis made the process super easy to complete and Michael helped deliver the car clean. Thanks team! subpar experience at a nearby dealership. Alexis made the process super easy to complete and Michael helped deliver the car clean. Thanks team! More
by RichardW
Other Employees Tagged: David Windholz , Alexis Walls
April 30, 2021
This was my second visit. I decided to return because of my very pleasant experience with Mr Kelly, the service coordinator.Unfortunately, I ended up at AAA the following day because the indicators warned o my very pleasant experience with Mr Kelly, the service coordinator.Unfortunately, I ended up at AAA the following day because the indicators warned of coolant low,and tires needed more pressure.I had both taken care of because it was too far for me to return and I left for out of town shortly thereafter due to the deaths of 2 of my siblings.I had 70000 miles maintenance done and did not expect any issues. More
by CHERRY.MCBAIN
April 26, 2021
My Family had a great buying experience as I have purchased several cars in the past this purchase was hands down the best! Tim the General manager & his entire staff were very professional with grea purchased several cars in the past this purchase was hands down the best! Tim the General manager & his entire staff were very professional with great customer care. Anita Whitten was amazing & very informative during our entire purchase. Anita's sales & professional customer care is at the car industries highest standard. I can truly say that as my Family & I experienced it in our purchase of the 2018 XC 90 T6 Inscription!!! Thanks Lea Family More
by Tleajazz
Other Employees Tagged: Ashley Bush, Brian Wharton, ANITA WHITTEN , Tim Dalton, Alexis Walls, Marcus Wise
April 22, 2021
Service is absolutely top notch here - they are HONEST. Rare these days. Michael, Brian, and Marcus are the 3 reasons why we only come here for service. Just bought our 6th Volvo and this dealer treated me Rare these days. Michael, Brian, and Marcus are the 3 reasons why we only come here for service. Just bought our 6th Volvo and this dealer treated me with the utmost respect. No haggling, no running back and forth to the F&I manager - just the best price on an amazing vehicle. I purchased an XC60 in 45 minutes. The sales manager Tim is straightforward and direct - soft-spoken but means what he says. He comes from a family of teachers and personally added on to my Volvo Teacher discount, as I am a teacher. We will buy our 7th Volvo (for our teen) here! The F&I manager Alexis was also honest and upfront, making financing easy to navigate and painless. Keith handled delivery and patiently showed me all the bells and whistles on my XC60. More
by M Thigpen
Other Employees Tagged: Richard Difiore, Ashley Bush, Brian Wharton , Tim Dalton, Alexis Walls, Keith Williams, Marcus Wise
April 07, 2021
No updates on my car. No sense of urgency. Constantly have to remind of things that need to be check . They don't take notes of things that need to get checked. It took them a while for my insurance to have to remind of things that need to be check . They don't take notes of things that need to get checked. It took them a while for my insurance to get the pictures of damage. They don't work on the car even though it's an insurance claim. They don't even order the parts they need ahead of time to work on a speedy repair. I have to constantly contact them for updates. I find it embarrassing having to do so. But also necessary because I'm left uninformed of the situation with my car. More
by Luis
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