Michael Kelly
Michael Kelly at Volvo Cars Mall of Georgia

Michael Kelly | Page 8

Service Advisor

Volvo Cars Mall of Georgia

3626 Buford Dr NE
Buford, GA 30519

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159 Reviews

Michael is a true North Georgian all the way. Living his whole life in the Atlanta area. He loves to travel the country drag racing in his 1,000 horsepower caddy. Also, a sports lover with his favorite teams being the Dawgs and Falcons.

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159 Reviews

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159 Reviews of Michael Kelly

June 27, 2020

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Fantastic care and service five star employees they go beyond expectations! Highly recommend this dealership for all your new car and also service requirements! They are simply the best in Gwinnett More

by Patty Watson
Recommend Dealer
Yes

Other Employees Tagged: David Windholz

June 27, 2020

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Employee Rating

Awesome place to get your car serviced.great people, make you feel welcome and treat you with respect.best Volvo dealership in Atlanta by far More

by white2832
Recommend Dealer
Yes

Other Employees Tagged: Chris Stout, Marcus Wise

June 16, 2020

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Very friendly and QUICK Michael was super friendly and his customer service was exceptional. I would recommend him to people I know. Thank you for the great service again! More

by kiman1673263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 13, 2020

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Service is awesome. I literally drive 50 miles to come to Jim Ellis Volvo. Mr. Wise is knowledgeable and really attentive to customers. He takes time to explain everything and provide options. Car washing se More

by cleverbrotha
Recommend Dealer
Yes

Other Employees Tagged: Marcus Wise

June 02, 2020

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Employee Rating

My husband and I were very pleased with our experience working with Zach Miller-Hogg. He was very knowledgeable and patient with all of our questions about our Volvo Certified Pre-owned XC90. He even intr More

by Katy H.
Recommend Dealer
Yes

Other Employees Tagged: Zach Miller-Hogg

June 01, 2020

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Great experience with Justin and Ken. Helpful, understanding, patient, and kept an arms length while we made a decision. Michael in service very helpful. We hope to receive the same great More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Denton Gupton , Justin Jacoby, Ken Wang

May 31, 2020

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Whole team here always exceeds expectations. Very professional, customer friendly culture with a sincere desire to satisfy. Highly recommend for sales and service. Repeat customer. More

by fjerstadj
Recommend Dealer
Yes

Other Employees Tagged: Denton Gupton , Zach Cardaropoli, Tim Dalton, Billy Kirk, Chris Stout, Ken Wang, Keith Williams, Marcus Wise, Dalin Zeng

May 30, 2020

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Employee Rating

I have been to the service department about 2 to 3 times in a few months 4 a couple of problems. They have a hard time finding the problems! The service guy I dealt with has been very helpful in making m More

by MELVINW67
Recommend Dealer
No

Other Employees Tagged: Marcus Wise

Jul 07, 2020

Volvo Cars Mall of Georgia responded

Thank you so much for letting us know where we fell short in exceeding your expectations. We strive to be the best we can and want to do all we can to ensure we fix your vehicle right the first time and every time. Unfortunately, we aren't always able to duplicate concerns and it becomes a huge inconvenience for you and your time when you have to bring it back for the same concern. It is extremely frustrating for you to deal with this issue we apologize that we haven't been able to replicate. We would love another opportunity if your vehicle is still having the concerns and recommend driving/riding with our shop foreman and allow yourself to point point concerns when they are happening so he can communicate with our technicians on fixing the vehicle correctly. Please feel free to reach out to me directly, Tim Dalton, General Manager, at tdalton@jimellis.com or 470-655-3700 and I will gladly help anyway I can.

May 16, 2020

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I did not buy a car from this location. I use the service department. Marcus and Michael are friendly and knowledgeable. I have never had a bad experience. More

by Keith
Recommend Dealer
Yes

Other Employees Tagged: Marcus Wise

May 08, 2020

Dealership Rating
Employee Rating

Perfection -- Start to Finish My vehicle needed servicing, was picked up at my house, returned when expected (plus washed and vacuumed), with courteous and helpful guys every step More

by TWODAWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alexander

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