Michael Klein | Page 6

Mellon is very professional and knows his product like no other salesperson we came across. Will continue to use him and TCL for our buying needs. other salesperson we came across. Will continue to use him and TCL for our buying needs. More

Report | Print

A great car buying experience. Michael Kein knows how to get a deal accomplished. My wife and I walked through the dealer's doors and within 3 hours we drove our new car off the Michael Kein knows how to get a deal accomplished. My wife and I walked through the dealer's doors and within 3 hours we drove our new car off the lot. ..happily. Mighty nice!! More

Report | Print

By far the best car buying experience I’ve ever had. Mike was exceptionally knowledgeable and eager to help with every aspect of the process. Would happily shop here again and will certainly ask for Mik Mike was exceptionally knowledgeable and eager to help with every aspect of the process. Would happily shop here again and will certainly ask for Mike every time!! More

Report | Print

Michael Klein is very knowledgeable and patient sales rep. He was able to answer every question my wife and I posed and provided additional learning for each topic. He even knew how to jump start the Lex rep. He was able to answer every question my wife and I posed and provided additional learning for each topic. He even knew how to jump start the Lexus which is different from other cars. Michael was not pushy in any way and helped us arrive at the proper choice for our new Lexus. He also got us a good trade-in value for our Honda CRV. The dealership has a clean layout and offers some perqs while you wait for your car to be serviced. The after sales representative, David Smith was very helpful. He did not push any of the options and was very helpful in explaining options such as a the extended warranty. In a return visit to the service department I had a chance to work with Jude. She is very knowledgeable and helpful. Unfortunately, I cannot rate her performance below but I would give her 5 stars if I could. The only area of improvement is dealer training. It seems to be focused only on the technology of the car, rather than other features such as emergency exit from the car and what to do if the battery goes flat. It would be nice to make the training more all-inclusive and not hope that the car sales person will provide this training. Joe & Suzy Boriotti More

Report | Print

I had a good experience with this dealership. Transaction went smoothly. It was worth the trip! Transaction went smoothly. It was worth the trip! More

by irwinatorr Verified Customer Verified Customer

Report | Print

Mike was extremely helpful and enjoyed my buying experience with. I feel he went out of his way to help, the dealership had closed, he took time to show me how to exit the property. Which I thought experience with. I feel he went out of his way to help, the dealership had closed, he took time to show me how to exit the property. Which I thought was a really nice thing do. He also insured the rental car I was driving got properly returned . Helped transport my personal belongings to my new car. He was great. More

by buckeyedan Verified Customer Verified Customer

Report | Print

Service was efficient and thorough. Service advisor was communicative and helpful. Salesperson took time and thoroughly explained options for a future purchase. Service advisor was communicative and helpful. Salesperson took time and thoroughly explained options for a future purchase. More

by JulieBee73 Verified Customer Verified Customer

Report | Print

Professional work always cordial, at all times attentive to our needs and above all responsible in your answers. to our needs and above all responsible in your answers. More

Report | Print

Michael was very informative and patient throughout the whole process. He went above and beyond. Thank you Michael! whole process. He went above and beyond. Thank you Michael! More

Report | Print

Mike was a true professional Faron the first phone call to the final signature! I would highly recommend Mike and the Lexus team!! to the final signature! I would highly recommend Mike and the Lexus team!! More

Report | Print