Michael Lamar

I test drive a car with a sunroof, it was all black. I wanted an all white car, new car come without a sun roof! No follow up from the sales, sales manager or GM. Horrible service! I wanted an all white car, new car come without a sun roof! No follow up from the sales, sales manager or GM. Horrible service! More

by brett.halsey Verified Customer Verified Customer

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Sterling's really did a great job on my car. The salesman's were very courteous and kind. They kept me up on the progress. of my car. I really appreciate them. I will recommend them to anybody. The salesman's were very courteous and kind. They kept me up on the progress. of my car. I really appreciate them. I will recommend them to anybody. More

by BEVERLYSASMALLS1 Verified Customer Verified Customer

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Service is always great and timely. Everyone is friendly, helpful, and really makes it a great experience Everyone is friendly, helpful, and really makes it a great experience More

by TG MtP Verified Customer Verified Customer

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Very friendly great to deal with ,made things very easy , did note very long and great service did note very long and great service More

by Ronald w Beatty Verified Customer Verified Customer

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They are the worst car dealership to work with, these loan companies need to know how they change the customers application so they can get approved and I will be the one to let them know! loan companies need to know how they change the customers application so they can get approved and I will be the one to let them know! More

by Candy Verified Customer Verified Customer

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Great service when I came threw the door i would definitely be coming back there for service definitely be coming back there for service More

by twinlee1 Verified Customer Verified Customer

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I purchased all my vehicles from Starling. I was very happy until recent events. I went in on Oct. 27th, 2025 to get a routine tire rotation and oil change. Two days later, my tire control arm I was very happy until recent events. I went in on Oct. 27th, 2025 to get a routine tire rotation and oil change. Two days later, my tire control arm failed causing damage to the axle and other components. Luckily I was covered under my warranties. The team was very quick getting me towed and in a loaner. Four days later, I was notified my truck was ready so I went that morning and switched out my vehicle and take my truck to work. When I went to leave work the same day, my tire was flat. They sent a crew to come change my tire out but unfortunately the spare was not the right tire (I purchased this vehicle at 8k miles from starling in 2022). it was disappointing that I am having to go through this but know and feel Starling should own that they damaged my vehicle initially during the routine tire rotation. This damage was mostly likely caused by the lift but I cannot prove it. I plan to continue to use Starling but hope someone from upper management contacts me and hears the full story. More

by wbbailey6987 Verified Customer Verified Customer

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Excellent customer services! ! Great people! Honest, respectful and courteous!! Always a pleasure to work with!! ! Great people! Honest, respectful and courteous!! Always a pleasure to work with!! More

by havfaithn76 Verified Customer Verified Customer

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Thank you so much for taking me in on such short notice . . It meant a lot to me. . It meant a lot to me. More

by goughkb Verified Customer Verified Customer

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Wonderful management, wonderful sales staff, wonderful service department! I have bought from Starling once and will upgrade and return again. service department! I have bought from Starling once and will upgrade and return again. More

by sheri.vanhorn0327 Verified Customer Verified Customer

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