Michael Lash | Page 2

Shopping at Volvo was a pleasant experience. Michael was knowledgeable and able to answer all of our questions. The process didn’t take as long as we thought it would, which was a good thing. We Michael was knowledgeable and able to answer all of our questions. The process didn’t take as long as we thought it would, which was a good thing. We loved seeing dogs in the showroom. Cory was amazing, I was quite nervous about all the new technology (my previous car was 20 years old) with a new vehicle. Thanks to Cory, I drove off the lot with confidence. More

by sheripirillo Verified Customer Verified Customer

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Mike Lash was the best, very thoughtful, understanding and eager to help. He was very well versed on the products and proved very helpful and a wellspring of knowledge with regard to the Volvo Cars . I w and eager to help. He was very well versed on the products and proved very helpful and a wellspring of knowledge with regard to the Volvo Cars . I will have to say that Mike Lash went above and beyond to accommodate us and to make the deal not only possible but desirable. Mike is honest and caring by nature. Jackie with finance was very warm, accommodating , and almost surprisingly friendly , while at the same time very intelligent and informed. I believe that Annapolis Volvo is a great dealership. My only issue was with the used car manager, who I will not bother to name. He seemed to be seething is this awful mood that only worked to poison the experience. That cloud was totally unnecessary and unhelpful and left its stain on what was otherwise a superb dealer performance. More

by TOMM Verified Customer Verified Customer

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Great service with flexibility. Great staff. Willing to negotiate reasonable terms. Happy with my car Great staff. Willing to negotiate reasonable terms. Happy with my car More

by pamtrips21 Verified Customer Verified Customer

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The dealership was very helpful and professional. The staff provided excellent customer service. I would recommend the Annapolis Volvo dealership to anyone looking to purchase a vehicle. The staff provided excellent customer service. I would recommend the Annapolis Volvo dealership to anyone looking to purchase a vehicle. More

by wilco220 Verified Customer Verified Customer

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The low pressure sales tactics, information provided, and nice atmosphere made this a pleasant buying experience. They explored and explained all options thoroughly and the hand-off experience was the most nice atmosphere made this a pleasant buying experience. They explored and explained all options thoroughly and the hand-off experience was the most comprehensive I've ever had with respect to a new vehicle. More

by bentley6 Verified Customer Verified Customer

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Friendly, low key sales team with a wide knowledge of their product. Never felt rushed or pressured to make a decision. their product. Never felt rushed or pressured to make a decision. More

by rayteat34 Verified Customer Verified Customer

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Michael Lash at Annapolis Volvo was friendly, attentive, and efficient. Our experience was smooth and stress free. It was a pleasure working with him. and efficient. Our experience was smooth and stress free. It was a pleasure working with him. More

by ajbaldon Verified Customer Verified Customer

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Quick, friendly, and knowledgeable. Will definitely return! Mike and Cory both were very helpful and informative. Thank you! Will definitely return! Mike and Cory both were very helpful and informative. Thank you! More

by ebchasney Verified Customer Verified Customer

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Great customer service and personnel on-site. This was our first service experience with Volvo and we are very pleased. This was our first service experience with Volvo and we are very pleased. More

by carlaviarpullen Verified Customer Verified Customer

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Service manager Kevin is professional and keeps you posted on everything while your car is in for service. Sales team is very friendly and patient with you while you shop. posted on everything while your car is in for service. Sales team is very friendly and patient with you while you shop. More

by michaelkalnasy Verified Customer Verified Customer

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