Michael Mack | Page 3

Great service and the team is great. Went out of their way to help me. Went out of their way to help me. More

by Ada Verified Customer Verified Customer

Report | Print

Great service very vert good customer relations Michael Mack and Don were helpful good communication while waiting Mack and Don were helpful good communication while waiting More

by kgea Verified Customer Verified Customer

Report | Print

The visit was much more expensive then expended just to replace a tire. Otherwise the rest of the service was excellent. replace a tire. Otherwise the rest of the service was excellent. More

by BRIAN.OFLAHERTY Verified Customer Verified Customer

Report | Print

We have always had excellent service from our Leasing experience and with the service department. Steve and Donna Katzman experience and with the service department. Steve and Donna Katzman More

Report | Print

The dealership is good. They are always informative with information and service of my vehicle. They are always informative with information and service of my vehicle. More

by danamoni529 Verified Customer Verified Customer

Report | Print

Thomas did a great job! In addition to explaining the service requirements, the video of the service was a great help! In addition to explaining the service requirements, the video of the service was a great help! More

by knarrmb68 Verified Customer Verified Customer

Report | Print

Moose was very helpful, friendly, and answered all questions that were asked. Car repaired quickly. questions that were asked. Car repaired quickly. More

by mmtarry Verified Customer Verified Customer

Report | Print

Leaking oil is my driveway after getting oil change. The oil drain plus was left loose by the dealership I had to tighten it and clean up a mess. The oil drain plus was left loose by the dealership I had to tighten it and clean up a mess. More

by mrloo Verified Customer Verified Customer

Report | Print

They greeted me with nice service, help me out with my flat tire and they was quick and fast with my service and I came home with a happy review. flat tire and they was quick and fast with my service and I came home with a happy review. More

by danterrio1 Verified Customer Verified Customer

Report | Print

There was an issue during my service that I brought to the attention of the service guy right away. He took photos and said that he would reach out to me the following day to fix it. I waited a couple of the attention of the service guy right away. He took photos and said that he would reach out to me the following day to fix it. I waited a couple of days and emailed the service manager who said that he included the other guy on the email and they would be in touch. That was November 20th and now it is December 3rd and I haven't been contacted since. I would have accepted they told me they couldn't or wouldn't do anything to fix their mistake but to have absolutely no follow through on your email is disrespectful. Yes, it wasn't a huge mistake, but if this is how they take care of a small, simple matter- by ignoring it, it should give you an idea of how they would handle a bigger issue. More

by TURTLEGIRL1179 Verified Customer Verified Customer

Report | Print