Michael Maheras | Page 14

Great When in saw Mike Stramaglia. Mike Maheras and Mark Catura. The three amigos really no what there doing. Friendly. Sincere and to the point my self or When in saw Mike Stramaglia. Mike Maheras and Mark Catura. The three amigos really no what there doing. Friendly. Sincere and to the point my self or my family will never buy from another dealership ever never. Plus a bonus there service department is the best around. Thanks to everyone who helped out. Again More

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AMAZING EXPERIENCE They were super helpful, very friendly and very accommodating. They went above and beyond any expectation I had and the whole process was so quick and They were super helpful, very friendly and very accommodating. They went above and beyond any expectation I had and the whole process was so quick and painless! More

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Excellent service always My family and I have been going to Phillips for years and have never had a bad experience. Alwayd look forward to going there. Nothing but great peopl My family and I have been going to Phillips for years and have never had a bad experience. Alwayd look forward to going there. Nothing but great people there. More

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Standard of Excellence I just purchased my 6th car from Phillips & once again they have proven why I will never buy another car from anyone but them. Courteous, knowledgeab I just purchased my 6th car from Phillips & once again they have proven why I will never buy another car from anyone but them. Courteous, knowledgeable & just overall fantastic experience & people. More

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A Wonderful experience! I love my new tahoe! Phillips did everything in their power to make me leave happy and with the ride I wanted! It’s perfect! Micheal , Todd and all my I love my new tahoe! Phillips did everything in their power to make me leave happy and with the ride I wanted! It’s perfect! Micheal , Todd and all my friends at Phillips have made me a happy woman! I would recommend Phillips! More

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As advertised If you're buying a car, Phillips Chevy is the dealership for you! They are professional, courteous, and knowledgeable, I'll be recommending friends a If you're buying a car, Phillips Chevy is the dealership for you! They are professional, courteous, and knowledgeable, I'll be recommending friends and colleagues to Philips Chevy in Lansing!! More

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Customer Service is Par Excellence I simply cannot thank Todd Anderko, Mark Catuara and Mike Maheras enough for the EXCELLENT service provided to me in leasing the PEARL😉 Equinox. I I simply cannot thank Todd Anderko, Mark Catuara and Mike Maheras enough for the EXCELLENT service provided to me in leasing the PEARL😉 Equinox. I absolutely LOVE the car and it is really very nice to drive. It is so easy and comfortable to navigate. But regardless how much I like the vehicle and the ride, what impressed me the most was your prompt and undivided attention to customer service. Delivering the car to the house, was simply over the top. To that end, I truly was left speechless, except for a huge BRAVO!!!!!👏🏻 THANK YOU, TODD! THANK YOU, MARK! THANK YOU, MIKE! CVS More

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2017 Impala purchase Antonio Soria was the most personable and professional salesman; i would recommend him to anyone, first time buyer or returning customer. He answered Antonio Soria was the most personable and professional salesman; i would recommend him to anyone, first time buyer or returning customer. He answered every question I had about all of the cars I looked at and even though I wasn't sure about making a purchase, he still gave me complete attention without getting that "forget it-she ain't buying" look I've seen at so many other dealerships when they don't feel a sale is imminent. Even after the sale he is still concerned about my satisfaction with the Impala and has let me know to contact him for any questions ( which I probably will end up doing since I can't figure out some of the features!!) More

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Great Customer Service I bought a New 2017 Chevy Truck from Salesman, Michael Stramaglia. If anyone is looking to buy a car, please go to Lansing and see him. He was amazing I bought a New 2017 Chevy Truck from Salesman, Michael Stramaglia. If anyone is looking to buy a car, please go to Lansing and see him. He was amazing, no pressure, was very patient with us and really cared about our budget. Great customer service by not only him but the entire staff. Thank you Phillips Chevy, Lansing! More

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Not a Good Experience First off, they offered less than bottom dollar for my trade-in which was only 5 years old with low mileage. After an hour or more going back and for First off, they offered less than bottom dollar for my trade-in which was only 5 years old with low mileage. After an hour or more going back and forth, I was able to get them to give me more and make a suitable deal. They evaluated my trade-in as a "Base Model" and implied that the condition was less than favorable. Then when they advertised it for sale, they said it was a "Peach of a Luxury Vehicle" that had been "VERY WELL TAKEN-CARE OF." Then, when I took delivery of the vehicle I was purchasing, the oil life was at 20%. They said they would change the oil and took it to the service area while I completed the paperwork. After more than an hour in the service area, the vehicle was delivered to me with the oil life monitor reset to 100% but the oil was totally black and dirty on the dipstick (I've been changing oil for 30 years-- I know what a fresh oil change looks like-- and this was not a fresh oil change by any stretch of the imagination!). My salesman, T.J., agreed with me that it looked old and smelled burnt and we called their attention to it, but they still insisted it had been changed, but would take it in and do it again to give me peace of mind. This time the oil was clean like it was supposed to be (the service manager insisted that it was clean because it had been changed twice and I got a "flush"-- but it's funny that when I had a subsequent change done at the dealership when it was due again, the oil was as clean with ONE change as it was with the supposed "two changes" when I purchased it). They rectified the oil change situation by giving me added services for the Certified Service provided with the vehicle purchase. I was also told the purchased vehicle would be supplied with a second key, but when I was ready to take possession, I was told they couldn't do it and that the cost of a second key was around $400-- I insisted that if the second key wasn't going to be supplied, the deal was off; they then gave me a second key. I literally spent over 8 hours at the dealership-- the longest I have ever spent at a dealership making a purchase. So, given the deal with the oil change, being promised a second key and then withdrawing the promise until I threatened to cancel the deal, the less-than bottom dollar initially offered for my trade-in (and mediocre price finally received), I do not believe I will be returning to Phillips Chevrolet for future purchases. More

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