Michael Marsh | Page 2

I was really impressed with the salesman Corry Polk. He demonstrated expert knowledge on the vehicles and took the time to explain the features of my new vehicle. demonstrated expert knowledge on the vehicles and took the time to explain the features of my new vehicle. More

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This Rusnak Dealership also called Arcadia Mercedes Dealership gives me one of the worst experience on car maintenance. I was planning to drop off my Mercedes 2019 SLC300, and they need until next da Dealership gives me one of the worst experience on car maintenance. I was planning to drop off my Mercedes 2019 SLC300, and they need until next day to complete the service, but Arcadia Mercedes refuses to provides a car for me while they are serving my car until the next day or 2. What kind of dealership is this, I had Kia, not a luxury brand provides a loaner car for me, and this Arcadia Cgeap Dealer would NOT provides a loaner car??? I will buy my new Mercedes 580 NOT at Arcadia, I will buy it at West Covina Mercedes, as they always provide a loaner car for me! RUSNAK IS A BAD CAR DEALERSHIP, I WOULD NEVER BUY FROM THEM IN ANY OF THEIR CAR DEALERSHIPS! CHEAP!!! More

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Everyone is very kind and the Service is always excellent..Your sales manager Mike Marsh is awesome!!! and truly an example to be followed..GREAT SERVICE excellent..Your sales manager Mike Marsh is awesome!!! and truly an example to be followed..GREAT SERVICE More

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Rusnak is a wonderful dealer for service. Staff is always professional and friendly. I’ve been dealing and servicing my vehicle with Arcadia Rusnak for four years now. Thank you! professional and friendly. I’ve been dealing and servicing my vehicle with Arcadia Rusnak for four years now. Thank you! More

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Amazing The service here is unbelievable! Attention to detail, professionalism, and the quality of care given cannot be beat anywhere! I am spoiled and am af The service here is unbelievable! Attention to detail, professionalism, and the quality of care given cannot be beat anywhere! I am spoiled and am afraid to go elsewhere for my car purchases and/or service. More

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Stacy is an exceptional representative for you and has taken good care of us for many Many years They work performed has always been very satisfactory taken good care of us for many Many years They work performed has always been very satisfactory More

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New car purchase Peter Liew is always informative, efficient, friendly and a pleasure to deal with. We have not purchased cars except through Peter for over 30 years. Peter Liew is always informative, efficient, friendly and a pleasure to deal with. We have not purchased cars except through Peter for over 30 years. We would not go anywhere else to purchase a car. In service, Mike Marsh and Perry Roeder and their supporting staff are always consistently helpful and efficient. More

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I value my service advisor’s Honesty and Integrity Rusnak has been servicing my cars for more than 20 years. Mike Marsh runs a first class operation that is very customer oriented. He knows many of his Rusnak has been servicing my cars for more than 20 years. Mike Marsh runs a first class operation that is very customer oriented. He knows many of his regular customers by name and provides a personal greeting if he sees you. Everyone is very professional in their appearance and interaction with the customers. I particularly like the relationship that I have with my service advisor Ophelia Wang-LeBlanc. She is very knowledgeable and I value her honesty and integrity. More

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Fast. Efficient. On Time. Genuinely concerned about providing quality customer service. Beautiful, clean location. Friendly. Can arrange a service appointment within days. Genuinely concerned about providing quality customer service. Beautiful, clean location. Friendly. Can arrange a service appointment within days. Loaner car. Easy in and out for service. More

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Unprecedented We discovered an unprecedented and extensive problem with my new 4x4 Sprinter. It took time and a developing plan to understand and fix. The work wa We discovered an unprecedented and extensive problem with my new 4x4 Sprinter. It took time and a developing plan to understand and fix. The work was extensive. It took 4 or more months to disassemble, repair and reassemble the car. This was done step by step, by the book, at great expense. It was done right with minimal correctable complications. More

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