Michael Marsh
Michael Marsh at Reliable Chevrolet - NM

Michael Marsh | Page 8

Pre Owned Director

Reliable Chevrolet - NM

9901 Coors Blvd NW
Albuquerque, NM 87114

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4.5
194 Reviews
4.5

194 Reviews

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194 Reviews of Michael Marsh

November 14, 2024

Dealership Rating
Employee Rating

The level of service I received from my advisor is the service I would expect to receive from a 5* Restaurant. Attentive, kind, professional, humorous, and outright wonderful are the words I would use to More

by RYPIERCE018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Orosco, Osman Bahadiri, Thomas Jenson, John Storz , Patricia Charles, Cory Reeves

Nov 15, 2024

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear you had such a fantastic experience with your advisor. Our team strives to provide exceptional service, and it’s wonderful to know we made you feel like family. We look forward to seeing you again at Reliable Chevrolet!

November 10, 2024

Dealership Rating
Employee Rating

Best experience we had in so long with a dealership. We will refer friends and family to this dealership. More

by JGO31893
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Buerke

Nov 11, 2024

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with us. Referrals mean the world to us, and we can't wait to assist your friends and family in the future!

October 31, 2024

Dealership Rating
Employee Rating

An oil change should take 30 to 40 mins tops not 4 hours. That is rediculous More

by DIEGOMORALES22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenneth Orosco, John Storz , Chris Avalos

Nov 04, 2024

Reliable Chevrolet - NM responded

Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. An oil change should indeed be completed in a timely manner, and we understand how frustrating it can be to wait longer than expected. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932. They would be happy to assist you further and address your concerns. Thank you for your understanding, and we hope to improve your experience in the future.

October 28, 2024

Dealership Rating
Employee Rating

They were able to make the impossible possible for me thanks again to all the people that helped me to make it happen More

by DUKE50523
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Orosco, John Storz , Joshua Buerke, Patricia Charles, Jessica Rosenbarker

Oct 29, 2024

Reliable Chevrolet - NM responded

Thanks, Duke! We're thrilled to hear that our team could turn your vision into reality. Your kind words motivate us to keep delivering exceptional service. We appreciate your support!

October 27, 2024

Dealership Rating
Employee Rating

Made purchasing our second vehicle a breeze. Super professional and grateful for this experience! Thank you More

by ROMEROMATTHEW515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddy Blea

Oct 29, 2024

Reliable Chevrolet - NM responded

Thanks, Matthew! We're thrilled to hear that your experience was seamless. Providing professional service is our priority, and we're grateful for your trust in us for your second vehicle. Enjoy your new ride!

October 22, 2024

Dealership Rating
Employee Rating

A very quick process! Employees and staff were friendly and helpful for any and all questions. More

by TorelloDante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristano Cordova, Jesse Olguin, Osman Bahadiri, Roberto Madrid , Eddy Blea, Joshua Buerke, Benjamin Henry, Kevin Rivera-Arteaga

Oct 23, 2024

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a quick and positive experience with our team. Your kind words about our staff mean a lot to us. We’re here to help anytime you need!

October 15, 2024

Dealership Rating
Employee Rating

Has great service from Jonathan Sanchez. He was very professional and patient. Took finance way too long as we made it well aware that I had to be at work at 5pm. We were at finance ay 3 More

by Punky1064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Sanchez

Oct 15, 2024

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We’re thrilled to hear about your positive experience with Jonathan. We appreciate your feedback on the finance process and are always looking for ways to improve. Your recommendation means a lot to us! Enjoy your new vehicle!

October 14, 2024

Dealership Rating
Employee Rating

Good service. i really appreciate the way you guys work in my car. Clean and great job More

by Justedavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear you appreciated our service and the care we put into your car. Your satisfaction means a lot to us, and we look forward to serving you again!

October 02, 2024

Dealership Rating
Employee Rating

But it's not pushing and very helpful was very pleased thank you so much More

by NMJORGETRUJILLO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Cardenas

Oct 04, 2024

Reliable Chevrolet - NM responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and that you appreciated our helpful and non-pushy approach. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Thank you for choosing us!

October 02, 2024

Dealership Rating
Employee Rating

Barely bought the car and want to charge for a diagnostic. Horrible customer service. Didn’t want to work with me. More

by Kristashia234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kenneth Orosco, John Storz

Oct 07, 2024

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to face this situation, especially after recently purchasing your vehicle. Our goal is to provide excellent service to every customer, and it’s concerning to hear that we didn’t meet those expectations. We’d like to better understand what happened and see how we can help. Please feel free to reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826, or contact Cory Reeves, our Service Director, at 505-338-5932. We appreciate the opportunity to address your concerns directly.

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