The level of service I received from my advisor is the
service I would expect to receive from a 5* Restaurant. Attentive, kind, professional, humorous, and outright wonderful are the words I would use to
service I would expect to receive from a 5* Restaurant. Attentive, kind, professional, humorous, and outright wonderful are the words I would use to describe the service. They were there for me for my issues, treated me perfectly, took care of me like family, and saved me like only superheroes could. I will always bring my vehicle back to Reliable Chevrolet going forward.
More
by RYPIERCE018
Verified Customer
Verified Customer
Service Price Transparency
Nov 15, 2024 -
Reliable Chevrolet - NM responded
Thanks! We’re thrilled to hear you had such a fantastic experience with your advisor. Our team strives to provide exceptional service, and it’s wonderful to know we made you feel like family. We look forward to seeing you again at Reliable Chevrolet!
Best experience we had in so long with a dealership.
We will refer friends and family to this dealership.
We will refer friends and family to this dealership.
More
by JGO31893
Verified Customer
Verified Customer
Other Employees Tagged:
Joshua Buerke
Nov 11, 2024 -
Reliable Chevrolet - NM responded
Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience with us. Referrals mean the world to us, and we can't wait to assist your friends and family in the future!
An oil change should take 30 to 40 mins tops not 4 hours.
That is rediculous
That is rediculous
More
by DIEGOMORALES22
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Reliable Chevrolet - NM responded
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your recent visit. An oil change should indeed be completed in a timely manner, and we understand how frustrating it can be to wait longer than expected. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932. They would be happy to assist you further and address your concerns. Thank you for your understanding, and we hope to improve your experience in the future.
They were able to make the impossible possible for me
thanks again to all the people that helped me to make it happen
thanks again to all the people that helped me to make it happen
More
by DUKE50523
Verified Customer
Verified Customer
Oct 29, 2024 -
Reliable Chevrolet - NM responded
Thanks, Duke! We're thrilled to hear that our team could turn your vision into reality. Your kind words motivate us to keep delivering exceptional service. We appreciate your support!
Made purchasing our second vehicle a breeze.
Super professional and grateful for this experience! Thank you
Super professional and grateful for this experience! Thank you
More
by ROMEROMATTHEW515
Verified Customer
Verified Customer
Other Employees Tagged:
Eddy Blea
Oct 29, 2024 -
Reliable Chevrolet - NM responded
Thanks, Matthew! We're thrilled to hear that your experience was seamless. Providing professional service is our priority, and we're grateful for your trust in us for your second vehicle. Enjoy your new ride!
A very quick process!
Employees and staff were friendly and helpful for any and all questions.
Employees and staff were friendly and helpful for any and all questions.
More
by TorelloDante
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2024 -
Reliable Chevrolet - NM responded
Thanks! We're thrilled to hear you had a quick and positive experience with our team. Your kind words about our staff mean a lot to us. We’re here to help anytime you need!
Has great service from Jonathan Sanchez.
He was very professional and patient.
Took finance way too long as we made it well aware that I had to be at work at 5pm. We were at finance ay 3
He was very professional and patient.
Took finance way too long as we made it well aware that I had to be at work at 5pm. We were at finance ay 330pm and waited over 20 minutes for the finance gal I wish that this process of purchasing a vehicle didn’t have to take all day long
I would definitely recommend Jonathan to my family and friends looking for a vehicle.
More
by Punky1064
Verified Customer
Verified Customer
Oct 15, 2024 -
Reliable Chevrolet - NM responded
Thanks for the fantastic review! We’re thrilled to hear about your positive experience with Jonathan. We appreciate your feedback on the finance process and are always looking for ways to improve. Your recommendation means a lot to us! Enjoy your new vehicle!
Good service.
i really appreciate the way you guys work in my car. Clean and great job
i really appreciate the way you guys work in my car. Clean and great job
More
by Justedavid
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2024 -
Reliable Chevrolet - NM responded
Thanks for the fantastic review! We're thrilled to hear you appreciated our service and the care we put into your car. Your satisfaction means a lot to us, and we look forward to serving you again!
But it's not pushing and very helpful was very pleased
thank you so much
thank you so much
More
by NMJORGETRUJILLO
Verified Customer
Verified Customer
Other Employees Tagged:
Nicholas Cardenas
Oct 04, 2024 -
Reliable Chevrolet - NM responded
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and that you appreciated our helpful and non-pushy approach. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Thank you for choosing us!
Barely bought the car and want to charge for a
diagnostic. Horrible customer service. Didn’t want to work with me.
diagnostic. Horrible customer service. Didn’t want to work with me.
More
by Kristashia234
Verified Customer
Verified Customer
Service Price Transparency
Oct 07, 2024 -
Reliable Chevrolet - NM responded
We understand how frustrating it must have been to face this situation, especially after recently purchasing your vehicle. Our goal is to provide excellent service to every customer, and it’s concerning to hear that we didn’t meet those expectations. We’d like to better understand what happened and see how we can help. Please feel free to reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826, or contact Cory Reeves, our Service Director, at 505-338-5932. We appreciate the opportunity to address your concerns directly.