Michael McArthur | Page 4

Otto has Amazing communication skills and always gives me my options up front! Super helpful when it comes to any issues! I’ve been bringing my work van up there for a year now and wouldn’t go anywhere else! my options up front! Super helpful when it comes to any issues! I’ve been bringing my work van up there for a year now and wouldn’t go anywhere else! Even sitting by the lobby every employee that walks by makes sure you’ve been helped or if you need anything! More

by omeany12 Verified Customer Verified Customer

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Good service good communication would recommend them to anybody. Employees well-trained and it shows. anybody. Employees well-trained and it shows. More

by tom@midwestpvd.com Verified Customer Verified Customer

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Outstanding service! They even send you a video of the parts you may or may not need to replace. They even send you a video of the parts you may or may not need to replace. More

by dub773 Verified Customer Verified Customer

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My experience with this dealership's continues to be very negative. I have been passed around continuously from one service advisor to another. I have had my vehicle in three times in a month for corrections negative. I have been passed around continuously from one service advisor to another. I have had my vehicle in three times in a month for corrections promised at the time of sale, which never seem to get fully done -- and are still not fulfilled. Once they have your money in the sale, you are up against a very inefficient service bureaucracy in a battle to get promised "fixes" done. The salesman does not follow through to ensure that the service work is complete, and communication with the service department is like trying to navigate a maze. Spent 40 minutes on the phone this afternoon just trying to get to my latest service advisor, only to learn that one of the two "fixes" I brought it in for (for the third time) had not been addressed. More

by Patrick Thomas Verified Customer Verified Customer

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Awesome friendly nice, they worked hard to get parts my vehicle needed.:) happy timely manner vehicle needed.:) happy timely manner More

by TANDY5445 Verified Customer Verified Customer

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Really smooth and quick visit. Got right in and out very promptly. I really appreciate the straightforward, no-pressure service and recommendations. Probably the best dealer servic Got right in and out very promptly. I really appreciate the straightforward, no-pressure service and recommendations. Probably the best dealer service I've ever had. More

by JIM.VUJOVICH Verified Customer Verified Customer

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Dealer never contacted me about the vehicle I requested information. I received a call and there was no pictures of the vehicle, someone was supposed to send them. Nothing. information. I received a call and there was no pictures of the vehicle, someone was supposed to send them. Nothing. More

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We've been buying cars & having them serviced here for over 10 yrs. I'm so glad all our friendly faces & can do attitudes remain here. We really like the video of services it helps us understand what th over 10 yrs. I'm so glad all our friendly faces & can do attitudes remain here. We really like the video of services it helps us understand what the tech sees. More

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They were very polite and accommodating with the two recalls that I had scheduled. I couldn't have asked for a better experience recalls that I had scheduled. I couldn't have asked for a better experience More

by esijimmy Verified Customer Verified Customer

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Helped us get the job done Set us up with enterprise and got us a loner dodge 250 truck and we took care of Shadyroad Ranches in Ocala Florida and got us a loner dodge 250 truck and we took care of Shadyroad Ranches in Ocala Florida More

by daisymae678 Verified Customer Verified Customer

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