Michael McKinnon | Page 3

Didn't know buying a car could be fun! Michael was very personable and extremely helpful from the start. And his sense of humor was the icing on the cake. Michael was zoned in our needs Michael was very personable and extremely helpful from the start. And his sense of humor was the icing on the cake. Michael was zoned in our needs rather than what the dealership needed to sell. And he found us the vehicle that suited our needs to a tee. He joked that dealing with us was so much fun we should do it again the next day. And we would if we could afford it! We also loved working with Michael Legere and with Alyce Tenorio in Finance. We will talk about Michael Legere on his page. It was a great experience working with good people who were very attentive to our needs. More

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NOTHING SHORT OF INSULTING Had been emailing Michael McKinnon about selling my deceased brothers CRV back to the dealership since he bought it there last year, paid cash. Though Had been emailing Michael McKinnon about selling my deceased brothers CRV back to the dealership since he bought it there last year, paid cash. Thought with the clear title and purchase from this dealer, the transaction could be fast and fair. Entering with title,death certificate, and legal papers in hand, Micheal handed my wife and I off immediately to another associate who didn't even know the situation. The vehicle was never inspected, or driven and only a brief form filled out and we were told that the 2018 CRV EX was worth $20,000, $2,000 less than a CarMax offer. I needed a written offer for the estate attorney and was told, that person is on a trip and not available till next week. Would never recommend or purchase from a Garcia store. More

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Good sales; Update-Made right the botched protection coating It happens, but it did get resolved. The salesman Tony was very responsive and helpful. I do love the CR-V. Manny in detailing was very nice and a h It happens, but it did get resolved. The salesman Tony was very responsive and helpful. I do love the CR-V. Manny in detailing was very nice and a hard worker. David in service/repair was polite and acknowledge the issues. Service was fair to poor and left my truck with spots everywhere on the inside and outside from the protective coating I purchased. Communication to get a problem addressed was terrible at the time. Steven, sales manager, worked hard to accommodate the customer and address the issue, and feel he was doing his best. I'm still hoping for a happier ending. I still love my CR-V and have named her speckles. Update: I worked with the GM Mike McKinnon who was able to do research and did solve the issue. Garcia Honda cared enough to keep working toward a solution. I appreciate the additional effort, the resolution, and the care from the team. My truck's speckles are gone, but she will keep the name for fun. I love my CRV. Thanks Garcia Honda, and Mike, for your continued customer service and efforts. More

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Wonderful car buying experience! We went to test drive a Honda CRV and then buy from Costco and have it delivered, as we had such a horrible experience trying to buy at another dealer We went to test drive a Honda CRV and then buy from Costco and have it delivered, as we had such a horrible experience trying to buy at another dealership last week. The salesperson Aaron, the manager Mike, and the finance guys Mike were all so kind, helpful, not pushy that we ended up purchasing a new car today. They made us an offer we couldn’t refuse. Our experience buying cars has always been literally traumatic, but this was wonderful. Loved the dealership and the people we dealt with. Would go back and would highly recommend this dealership! We had questions about the engine and the head mechanic explained everything really well. More

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2018 CRV EXL Aaron Welton and Michael McKinnon were who I felt with during negotiations. I also brought in a 2003 Thunderbird to trade. I was treated very well and Aaron Welton and Michael McKinnon were who I felt with during negotiations. I also brought in a 2003 Thunderbird to trade. I was treated very well and would recommend this dealership to fro and family. More

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Nice experience! We felt like we were heard and all of our concerns were addressed when buying the Pilot. I do wish I would’ve considered getting the EXL FWD as an opt We felt like we were heard and all of our concerns were addressed when buying the Pilot. I do wish I would’ve considered getting the EXL FWD as an option instead of the EX AWD, which are close in price. The EX doesn’t have some of the features I was used to in my previous car like the garage door opener, but I do love the car! Overall, I’m very happy with my purchase and I’m excited to own a Honda! More

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Car purchase This was our first time at Garcia Honda and the service great. Andrew did a great job reviewing the features and also the car history. We got a great This was our first time at Garcia Honda and the service great. Andrew did a great job reviewing the features and also the car history. We got a great deal for the car we got. More

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Very positive experience buying a car We bought two cars from Garcia Honda and we had a very pleasant experience. Garcia was the only dealership in Albuquerque/Santa Fe Area to give us a q We bought two cars from Garcia Honda and we had a very pleasant experience. Garcia was the only dealership in Albuquerque/Santa Fe Area to give us a quote over email (Nate Armstrong was very helpful) and willing to actually sell some cars. At the dealership we worked with Manny Merryman who was extremely helpful and knowledgeable. He even came the next day to pick me up from home so I can get my new car. There was no pressure and everybody we dealt with was very friendly and courteous. We highly recommend Garcia Honda, and I appreciate their willingness to be flexible and adapt to the needs of their customers. More

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New car pirchase Great personal attention. Not rushed. professional and experienced sales team including Andrew dickensheets, Steve Alamillo! Jose Martinez and mike M Great personal attention. Not rushed. professional and experienced sales team including Andrew dickensheets, Steve Alamillo! Jose Martinez and mike McKinnon esp in getting me to buy from Garcia Honda More

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Nice people, Good Deal Andrew was very nice and he was patient in explaining all the features of two different models I looked at. Mike was also very nice and ready to acco Andrew was very nice and he was patient in explaining all the features of two different models I looked at. Mike was also very nice and ready to accommodate me to make the deal. More

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