Michael Mizikar | Page 13

Sales experience Kevin Baker was very knowledgeable and friendly. I liked the fact that he kept in contact with me but was not a nuisance. All of the employees that Kevin Baker was very knowledgeable and friendly. I liked the fact that he kept in contact with me but was not a nuisance. All of the employees that I dealt with very easy to deal with More

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purchased a used Tacoma posted on the internet After conducting an exhaustive internet survey of 2016-17 Tacoma's for sale across the state of Texas, we knew that Lithia Abilene's price on what had After conducting an exhaustive internet survey of 2016-17 Tacoma's for sale across the state of Texas, we knew that Lithia Abilene's price on what had been their dealer lease vehicle was a true outlier, given its mileage, condition and CarFax relative to other comparable vehicles. I called Internet Manager Aaron Coker and had a very brief and amicable conversation which confirmed everything that I already knew, and I counter-offered just to make sure they were firm on the price. They did actually come down just a bit, from the price which, as I have already said, I knew to be lower by far than other comps. Anyway, total time on the three phone calls was less than 10 minutes to consummate the deal. Later the same day I made the 2-hour drive to Abilene to pick up the truck. I had told Aaron that I needed to be done quickly, and he and Michael Miziker (finance) performed again - they honored my request by not wasting any time trying to sell me add-ons and warranties, hurried the whole process along, and my total time at the dealership was about 30 minutes before I drove the truck off the lot. More

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Good customer service from jy Jimmy young did a great job going over the Camry and helping my wife and I find the perfect one. He is a salesman I recommend going to see if you have Jimmy young did a great job going over the Camry and helping my wife and I find the perfect one. He is a salesman I recommend going to see if you have transportation needs. More

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A new Tundra? Really? Again? Well, four days after buying the RAV4, just had to have a new 2018 Tundra, this one black and awesome looking. Called thinking now way without over d Well, four days after buying the RAV4, just had to have a new 2018 Tundra, this one black and awesome looking. Called thinking now way without over doing what I wanted to pay, but Mark Harris came through and the deal was done that same day. Vehicle number 4 from Lithia Toyota. I just wish they would quit getting new Tundra's in!!! I see, I want!!! My trade was a 2016 Limited! My oh my.............. More

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Easy Peasey Deal Mark Harris did exactly as we requested. Probably one of the easiest buying experiences we have ever had. Mark called me, I asked about a RAV4 in in Mark Harris did exactly as we requested. Probably one of the easiest buying experiences we have ever had. Mark called me, I asked about a RAV4 in inventory. He called me back and said it was available. I explained our situation and he did the rest. A couple of hours later, I call the spouse, ask if that is the car she really wants, she said sure, so I set an appointment for 5:30 and everything was ready when we got to the dealership. Mark went over the upgrades from her existing 2016 RAV4 to the new one, a Limited, and then we went to finance where Mike took over and about 30 minutes later we were on the road in her new car. Terrific! Was the third vehicle purchased from this dealership. Extremely happy customers! More

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Exceptional Service by Ken Terry. We had loss of a vehicle due to accident in DFW area recently. We have been Lithia customers since 2013. We purchased a used vehicle from Lithia sele We had loss of a vehicle due to accident in DFW area recently. We have been Lithia customers since 2013. We purchased a used vehicle from Lithia selected by Jim Buckner. He assigned Sales Consultant, Ken Terry to take care of us. Mr. Terry is not only professional, but diligent an could without doubt teach classes on customer service. He has given attention to every need and provided answers to every question. He introduced us to Michael Mizikar, Finance Manager who assisted us with purchase of additional coverage. Ken is what I would describe as "golden". His value to a service business like Lithia cannot be overestimated. Thanks Ken and thank you Jim. We are happy with our new car and especially the kindness of Lithia people. Sincerely, Lucius & Patti Phillips Abilene, Texas More

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Thanks Lithia Toyota Everyone was friendly and helpful. They went the extra mile to help me get into the right car for the right price. I’m especially grateful to my sales Everyone was friendly and helpful. They went the extra mile to help me get into the right car for the right price. I’m especially grateful to my sales consultant, Trooper Merworth. More

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Owner Thank you to Trooper and Mike in finance for an awesome experience at Lithia. I love my SUV. I look forward to doing future service wit Lithia. Thank you to Trooper and Mike in finance for an awesome experience at Lithia. I love my SUV. I look forward to doing future service wit Lithia. More

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What a potential customer looks forward too Wow what an experience at Lithia Toyota my salesman Jimmy Young attended me 4 months ago on a 2017 Lexus that i was ready to trade my 2012 Avalon for Wow what an experience at Lithia Toyota my salesman Jimmy Young attended me 4 months ago on a 2017 Lexus that i was ready to trade my 2012 Avalon for but my wife who the car was for declined reasons only a woman can understand Hee Hee. So Jimmy called on a regular basis but not annoying as we had become aquatinted well , so calls me just to ask how we were doing and to tell me of current sales events . So we were at Kohl’s shopping for Christmas presents and I decided to stop in and wish Jimmy a Merry CHRISTmas and of course we got out to greet him and “just look” was our intention and Jimmy gave us a quick reveiw of the inventory which prompted my wife to ask where is That car ? Jimmy did a very thorough and knowledgeable presentation that sold my wife without a test drive . She told him that’s okay we will take it right Honey . Of course it was a yes and we wrapped everything thing up in record time thanks to John McCutchen who was very professional and even brought me my signature doughnut and Mike Mizikar who with persistence also was able to overcome obstacles and gave me an additional 2 points on interest rate so with those savings we purchased the Platinum package ! Jimmy will receive referrals from me and Toyota has gained countless future customers as my Son who is Graduating wants a Corrola . I believe in the product as does Jimmy and Jimmy also gained a few pointers from this retired salesman that he may use for his benefit. So believe in your product, know your product, know your inventory and use All the sales team to the Companies advantage for your future sales and never , Never give up . More

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Great Experience It was honestly a great car buying experience. I know that's really weird to say buy my wife and I really enjoyed it. Everyone was so nice and helpful It was honestly a great car buying experience. I know that's really weird to say buy my wife and I really enjoyed it. Everyone was so nice and helpful, never once felt pressured. (For real not pushy at all) It took my wife and I about a month to finally decide what we wanted. They were very patient with us and even stayed late hours to accommodate our schedules. Just overall a great place. My wife and I would absolutely recommend Lithia Toyota of Abilene to everyone. More

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