Michael Montijo | Page 29

Consistent superior customer service This is my second Lexus I have purchased thru Rallye in the past 6 years. Both the sales staff and particularly the service center have delivered top This is my second Lexus I have purchased thru Rallye in the past 6 years. Both the sales staff and particularly the service center have delivered top tier service. While it is commonplace for people to have their cars serviced by their local mechanic, I still come to Rallye for all oil changes and maintenance visits. Michael Montijo and the others are very courteous, and are expeditious in getting you in and out. They are quite accommodating, whether providing coffee/drinks/snacks in their waiting area, or providing a loaner car when needed. Continued success to them, as they do truly go the extra mile for their customers. More

by JMJ Verified Customer Verified Customer

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Never had any problems! Pam is amazing! She is always very helpful and explains what needs to be done. With our busy life, it’s good to have dependable service at our covinie Pam is amazing! She is always very helpful and explains what needs to be done. With our busy life, it’s good to have dependable service at our covinience! More

by Usha Verified Customer Verified Customer

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freindly and knowledgeable service advisor mike m. did everything needed to be done.still might have to come back to recheck one of the noises near the steering wheel that is still there,at a later da did everything needed to be done.still might have to come back to recheck one of the noises near the steering wheel that is still there,at a later date..thanks.... More

by VMC1121 Verified Customer Verified Customer

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Even fixed my Ford!!! This is our family car and when servicing our Lexus we mentioned the problems we were having with our Ford. The team at Rallye Lexus didnt hesitate an This is our family car and when servicing our Lexus we mentioned the problems we were having with our Ford. The team at Rallye Lexus didnt hesitate and offered to take a look. They not only fixed our Awd system, they took the time to show me what was wrong and why it was malfuctioning. That’s customer service! Talk about going above and beyond for the customer! Thank you to all the staff at Rallye! More

by FRANKL7478 Verified Customer Verified Customer

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Great Service From start to finish, a wonderful, stress-free experience. Michael was so patient and helped connect my phone to my car. The customer service is alway From start to finish, a wonderful, stress-free experience. Michael was so patient and helped connect my phone to my car. The customer service is always outstanding. I am always met with a smile and treated as a valued customer. More

by sangacian Verified Customer Verified Customer

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inspection quick and .respectful as always.willing to answer the same questions .with a smile and a orofessional manner.He is a pleasure to deal with quick and .respectful as always.willing to answer the same questions .with a smile and a orofessional manner.He is a pleasure to deal with More

by HJKR69 Verified Customer Verified Customer

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Very good experience well trained personnel, Thank You Never had such a good and friendly experience at a car dealer.i will go back there to purchase another vehicle. Rally really does a great job. Never had such a good and friendly experience at a car dealer.i will go back there to purchase another vehicle. Rally really does a great job. More

by GARLICPOP Verified Customer Verified Customer

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Rallye Staff are Simply Amazing! There's no place I'd rather go even if my car doesn't need an oil change! Staff are so AMAZING! Every time I went to Rallye Glen Cove, everyone treat There's no place I'd rather go even if my car doesn't need an oil change! Staff are so AMAZING! Every time I went to Rallye Glen Cove, everyone treated me like the QUEEN that I AM! I honestly can not say enough about Joanna, Pam, Michael, Mike and Paul! I always tell them when I am there, (this is my 4th) I must always drive a Lexus because where else can I go and get treated with so much RESPECT! More

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Best experience ever It is impossible to write about Kevin Losee without using all superlatives. He was not only knowledgeable but attentive to our every need. He is gra It is impossible to write about Kevin Losee without using all superlatives. He was not only knowledgeable but attentive to our every need. He is gracious and has an ease about him that makes for a comfortable experience. We have been buying cars at this dealership for years and just when you think that it could not get better, along comes Kevin. Michael Montijo, our vehicle delivery specialist, has the patience of a saint when dealing with the technologically impaired such as ourselves. This review would not be complete without mentioning Stuart Brenner, who quietly makes certain that all runs smoothly. Terry and Ted More

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Very good deal. Even better people. Jeff had a positive attitude from the time my wife and I met him. He was knowledgeable, friendly and committed to find a way to get us the car we wan Jeff had a positive attitude from the time my wife and I met him. He was knowledgeable, friendly and committed to find a way to get us the car we wanted. He was the difference in getting the deal done. Michael did a truly great job in explaining the technology of the car. He could anticipate some of the questions, knew all of the answers and was extraordinarily patient. With both Jeff and Michael there was never a rush and they both went out of their way to make sure that your experience exceeded your expectations. More

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